What department is the complaint community looking for?

When complaining about community problems, you should first contact the neighborhood Committee or property management company in your community. If the problem cannot be properly solved, you can further complain to the local housing and urban-rural construction department or the street office.

First, the initial steps of community complaints

When encountering community problems, such as dirty environment, damage to public facilities, neighborhood disputes, etc. You should first try to get in touch with your neighborhood committee or property management company. They are usually responsible for dealing with these daily problems and have the ability to react quickly.

1. Contact the neighborhood committee or the property management company: you can go in person or contact by phone or email to describe the problem in detail.

2. Provide evidence: If possible, provide some evidence, such as photos or videos, which can help them better understand the seriousness of the problem.

Second, seek higher-level help.

If the neighborhood committee or property management company fails to solve the problem effectively, or is not satisfied with their handling results, you can consider complaining to the higher authorities.

1. Housing and urban-rural construction departments: Housing and urban-rural construction departments in some areas are responsible for supervising property management companies. You can complain to this department and ask them to intervene to solve the problem.

2. Sub-district offices: Sub-district offices are grass-roots units of local governments, responsible for coordinating various affairs in the community. If you think that community problems have affected your quality of life, you can complain to the street office.

Third, matters needing attention

In the process of complaining, you need to remain calm and rational and avoid emotional words or behaviors. At the same time, try to provide accurate and detailed information so that relevant departments can better understand and solve problems.

To sum up:

When complaining about residential problems, we should first try to communicate with neighborhood committees or property management companies. If the problem is not solved, you can complain to the housing and urban-rural construction department or the street office. In the whole process, keeping calm and rational and providing accurate and detailed information will help solve the problem smoothly.

Legal basis:

Organic Law of People's Republic of China (PRC) Urban Residents Committee

Article 2 provides that:

"Urban residents' committees shall apply to the people's governments of cities and municipal districts not divided into districts or their dispatched offices and the relevant provisions of this Law. "The law stipulates the responsibilities and rights of residents' committees, including handling complaints and suggestions from community residents.

property management regulations

Article 35 provides that:

"The realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. If the realty service enterprise fails to fulfill the stipulations of the realty service contract, causing personal and property safety damage to the owner, it shall bear corresponding legal responsibilities according to law. " This regulation clarifies the responsibilities and legal responsibilities of property service enterprises, and provides a legal basis for residents to complain about property management issues.