How to complain about the inaction of residential property

If the owners' meeting is established in the community, the owners can report to the owners' meeting, and the owners' meeting will come forward to negotiate with the property or decide whether it is necessary to change the property company. In addition, the owner can also go to the price bureau to find out whether the property fee has been approved by the price bureau. If the owner thinks that it is inconsistent with the property charges and services, he has the right to complain to the price bureau. The price bureau has clear regulations on the fees charged by property companies, and has the right and obligation to supervise. The Housing Authority is the industry management department of the property company, and has the obligation to deal with the violations of the property company. Owners can also complain to the Housing Authority or the Consumer Association.

Legal basis: Civil Code of People's Republic of China (PRC).

Article 286 The owner shall abide by the laws, regulations and management regulations, and the relevant actions shall meet the requirements of saving resources and protecting the ecological environment. For property service enterprises or other managers to implement emergency measures and other management measures implemented by the government according to law, the owners shall cooperate with them according to law.

The owners' assembly or the owners' committee has the right to ask the perpetrator to stop the infringement, remove the obstruction, eliminate the danger, restore to the original state and compensate for the loss of any act that damages the legitimate rights and interests of others, such as dumping garbage at will, discharging pollutants or noise, raising animals illegally, building illegally, occupying passages illegally, refusing to pay property fees.

If the owners or other actors refuse to perform relevant obligations, the parties concerned may report or complain to the relevant administrative departments, which shall deal with them according to law.

People's Republic of China (PRC) Civil Code

Article 287 The owner has the right to require the construction unit, the realty service enterprise or other managers and other owners to bear civil liability for acts that infringe upon their legitimate rights and interests.