What should I do if the courier has not been received, indicating that someone else has signed for it?

If you don't receive the courier, it means that someone has signed for it. First of all, you have to consider whether someone else took it or put it in the express cabinet. Because sometimes the courier will put the courier directly at the convenience store or the property of the community or the doorman, the person in charge of the collection point may not have time to inform you to pick it up. Another situation is that the courier company sent it by mistake. At this time, you need to call the dispatcher to confirm the consignee of the courier and the courier's trend, and let the courier take your courier back. If you still can't find the courier after confirmation, you can find the order on the shopping page, make a "logistics complaint" on the logistics details page, and choose the corresponding reason to initiate a complaint.