Pay the property fee, the supervisor in the building is blocked, and the home is lost.

Legal analysis: after receiving the feedback from the owner, the property company will clear the pipeline blockage in time and investigate the reasons. After investigation, it is related to improper use by the upstairs owner. The property company actively communicated with the relevant owners to compensate the victims for their losses, but the negotiation failed, and the property company has fulfilled its responsibilities. According to the regulations, neighboring owners have the obligation to protect sewage pipes. If the adjacent owners are damaged due to the uncivilized use of adjacent users, it is difficult to determine the specific responsible person. This problem involves the scope of civil liability, and it is suggested that the owner solve it through legal procedures.

Legal basis: Regulations on Property Management

Eighth property management area of all owners of the owners' meeting. The owners' congress represents and safeguards the legitimate rights and interests of all owners in the property management activities within the property management area.

The first property management area in Kujou Hajime established the owners' meeting. The division of property management areas should consider facilities and equipment, building scale, community construction and other factors. Specific measures shall be formulated by provinces, autonomous regions and municipalities directly under the Central Government.

Article 10 Owners in the same property management area shall, under the guidance of the real estate administrative department of the district or county people's government where the property is located, or the neighborhood offices and township people's governments, set up owners' meetings and elect owners' committees. However, if there is only one owner, or if the number of owners is small and all owners agree unanimously, it is decided not to set up the owners' meeting, and the owners will jointly perform the duties of the owners' meeting and the owners' committee.