How to complain about property management in the early stage?

The preliminary property management is also the signing of the entrusted property management agreement, and it is also organized and implemented by qualified property management enterprises.

Therefore, if you find that the property service management of the property service enterprise selected by the construction unit is not in place or the service is not in place, and you have some evidence, as the owner, you certainly have the right to express your dissatisfaction.

As for the direction of complaints, there are many, such as:

Reflect the situation to the construction unit or developer;

Report the situation to the property management company (the on-site project organization set up by the "pre-property management service center" for its company);

Ask the property management association for help;

As an ordinary consumer, you can also call the "123 15" consumer protection hotline;

Complain to the government's industry authorities, namely the Housing Authority (Housing Security and Housing Authority);

You can also directly call the "12345" public hotline set up by the government to make a complaint.

Note: citizens; hotline

The purpose of setting up a citizen hotline

The establishment of the public hotline is to facilitate public complaints, administrative complaints, administrative services, community services, convenience services and so on.

Working mechanism of citizen hotline

The implementation of "No.1 external, centralized acceptance, classified disposal, unified coordination, linkage of all parties, and time-limited handling".

Disposal methods and procedures

After the hotline is connected, the operator can directly answer the consultation questions on behalf of the government according to the information in the knowledge base. For more difficult questions, help, complaints and suggestions can not be answered directly on the spot, the hotline should be promptly transferred to the relevant government departments, and urged to handle. Relevant departments should properly handle incoming calls and reply to the public within the prescribed time limit, and at the same time feed back the processing results to the public service hotline.