Job Recruitment Website - Property management - What are the forms of cleaning etiquette training?
What are the forms of cleaning etiquette training?
Do good courtesy service
The job of the property cleaner is to provide a clean and hygienic living environment for the owners, so that the owners can live comfortably and satisfactorily. For some owners who have no sense of hygiene, as cleaning staff, they should kindly remind the owners and communicate with them politely, instead of scolding them face to face, which will make the owners disgusted and even cause disputes; Personal cleaning staff should also do a correct demonstration of hygiene, do not spit or litter, take the initiative to pick up the garbage and sundries on the ground, and clean up the obvious stains on the ground in time.
Keep in good working condition.
In the process of work, cleaning staff should always maintain abundant energy, maintain good working conditions and do a good job in sanitation and cleaning. Even if there is no supervisor's supervision, you should do your work consciously and actively. No yawning, stretching, leg press and other indecent behaviors at work. It is forbidden to secretly find a place to hide and doze off. Take the initiative to clean the area under personal responsibility, not just wait for the instructions of the leader; If dirt or sundries are found in the non-personal responsibility area, help clean them up.
Follow the principle of "three lightness"
At the same time, when cleaning, we should pay attention to avoid affecting others, especially in the office area, try to avoid making noise and achieve the principle of "three lightness". Try to avoid the collision between things when wiping, and handle with care when wiping; Walk lightly and try to avoid the noise of shoes when walking; When using some noisy cleaning machines, such as vacuum cleaners and floor washers, people's office hours and rest time should be avoided.
The above is the basic content of etiquette training for cleaning staff, and cleaning staff is also one of the positions in property management. Therefore, we should not only do a good job of cleaning, but also pay attention to politeness, cultivate quality and self-cultivation, and shape a good image of property management.
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