Property manager's monthly personal summary report

Work summary is a comprehensive and systematic inspection, evaluation, analysis and research on the work of this year, in order to analyze the shortcomings and learn lessons for reference and improvement. Let me show you five sample essays in the monthly personal summary report of the property manager, hoping to help you!

Monthly summary report of property manager 1

Now the year's work is over. Personally, I feel that this year has really made great progress, and I have also gained some bad efforts in my work. I feel a lot of energy in this job, which will make me work harder and make more achievements.

I. Management work

As a manager, I understand my responsibilities, and I have made a lot of efforts in management. I also feel my success and hard work in this job, so I really want to grow up and really manage the property company. Before I officially start my daily work, I have carefully planned the work tasks of each employee in advance, so that they can better understand their day's work and better measure their work progress. Of course, more often, I also observe the work of employees, understand their working status, and have a certain understanding of them in my mind. After work, I also communicate with employees to better understand my own shortcomings in management, that is, I hope I can do this management job well.

Second, personal ability.

Facing this job, I am also very serious. I do my job well in my post, especially I reflect on myself more, which is what I need to work hard on. In the work I am responsible for, there are indeed many aspects that need to be learned, and it is even more necessary to improve personal efficiency in order to bring a better future to the development of the property. Of course, in the management work, I need to work hard to make myself better with my personal ability. I believe that I need to straighten myself in the future, so that I can really grow up and make greater changes.

Three. Plans for next year

After the start of the new year's work, I need to make a better plan for my work, understand the goals of the new year, and strive to make myself outstanding in my work and do more understanding and understanding for myself. As a manager, I still have a lot to learn, so I want to strengthen my personal ability, make myself excellent in my work, really make myself grow better and strive for a better future for my development. In the new year, I also hope that my future will grow and change, so I will make more achievements in my future life and make greater growth with my personal efforts.

In the new year, I will welcome it in a new state. I believe that in the future, I will be able to make myself more excellent, have a real leadership style in my work, and lead all members of the property to create a better life and a better future together.

Monthly summary report of secondary property manager

In April, with the correct leadership and strong support of the company leaders, our department carried out a series of high-quality service work according to the work requirements of the company and our department, which ensured the steady improvement of our service work and the absolute safety of the owner's unit. Here, we make a simple summary of this month's work, sum up the experience and lessons, and find out.

Lay a good foundation for next month's work.

I. Completion of tasks in the current month

1.Since April, the parking lot of the branch has implemented a new management method for motor vehicle parking. Our department conducted a thorough investigation of the vehicles in the hospital in time, made a detailed registration, and cooperated with the owners to complete the signing of the parking agreement, with a total of 52 copies, which were copied and filed by our department and handed over to the logistics station.

2. Security personnel cooperated with the cleaning class 1 1 meeting, and the number of participants in * * * service guarantee was about 900.

3, our department should be the company's security department about fire safety rectification measures, fire drill contingency plans and other activities, using leisure time to actively carry out fire safety learning and fire emergency drill, at the same time, by qualified cleaning class in time to clean up the debris of pipes and wells on each floor, to eliminate potential safety hazards.

4. Do a good job in counting, registering and collecting all kinds of publicity materials and other items assigned by the office.

5. Contact the marketing department of the company in time to replace the floor ashtray stones.

6. In order to prevent accidents from entering the rainy season, our department organized a cleaning class in time to clean up the sundries on the east and west platforms on 17 and 4th floors, and hung protective nets on the sewers to prevent blockage.

7. In the case that our department is understaffed, the cleaning class works overtime to complete various tasks and ensure various meetings.

Second, engage in secondary vocational training.

On the afternoon of April 15, more than 80 employees of the property management system (property management center, energy center and engineering company) received energy-saving training in Room 306 of the North Teaching Building-_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

1. Issue quality service cards for public property safety.

2, engaged in the second internal quality inspection and improvement work.

3. Complete the elevator maintenance and renew the maintenance contract.

4. Carry out activities to create ecological civilization and green communities.

5. The third property management department maintained the normal order and cleanliness of the farmers' market and completed the farmers' market charges; Effectively manage the owner's decoration.

Monthly summary report of property manager 3

I spent another year in our _ _ _ _ property management company successfully. This is my fifth New Year in the company. I also changed from the newcomer who asked others to mention everything to a small manager of our property. Although I have grown a lot here, I think this is mainly because of the help of leaders and colleagues, which makes me walk more and more steadily on the road of work. Now, in the new year,

As the manager of our property, my daily work is mainly responsible for the demands of the owners and dealing with some work matters. Of course, I also want to manage my subordinates effectively, so as to improve the work efficiency of our department and better serve the owners. In the past year, as before, I visited my responsible area regularly to see where I needed help and listen to your views on our property. After all, property belongs to a service industry, and I have a deep understanding of it myself. If I need help from the property, it must be urgent. If I can't find someone, I will be very upset, so I often look at the problem from the perspective of the owner at work.

Because I have worked in our property management company for so many years, I often go to inspect the work and visit the business, and many owners also know me, which is very helpful to my work. Sometimes when others can't handle problems, as long as I get out of the way, everyone will sell me a face more or less, in order to achieve the goal of "reducing major issues to minor ones". The premise of doing a good job in property management is to consider more for the owners. At present, the contradiction between so many owners and property management companies in society is due to poor property management, which makes the contradiction increase bit by bit. In order to avoid this situation, I often take my colleagues to visit various communities to see where the work is not done in place and listen carefully to the requirements of the recorder. If something really goes wrong, I will report it in time and handle it properly.

In the new year, I will continue to strengthen the contact with the owners, let the owners make suggestions for our management work, let our property management work be better carried out and get more people's support!

Monthly summary report of property manager 4

The year of 20 _ _ _ was a year in which all employees of the company worked hard together with Qixin, and Qi Xin made concerted efforts to develop and innovate. This is a year for the company to manage its goals, deepen its service content and keep up with the pace of development. The company has always adhered to the company's tenet of "serving a project and creating a fine product", and has achieved fruitful results in uploading and distribution, service quality, internal management and butler service.

First, strengthen the construction of standardized property management system, build a mature and efficient property management team, and improve the quality of property management services.

1. Implement standardized process management to ensure that all management processes are covered. Taking "no complaints from the owner, no defects in service, no blind spots in management and no hidden dangers in the project" as the working standard, various management service processes, management systems and work instructions have been formulated and improved. Establish supervision and management institutions and implement post responsibility system. An effective management system covering all management links has been established.

2. According to the actual situation of the project, the whole process of cross-training assessment is carried out. Combined with the management practice of the project department, in view of the characteristics of many new employees and young employees, in order to ensure the quality of management services and strive to achieve the professional and comprehensive level of employees' business, the property department formulated a detailed training and assessment plan at the beginning of the year, which made employees' property knowledge professional and comprehensive through cross-training and assessment of engineering, customer service, safety and environmental protection knowledge. At the same time, a set of training courseware was compiled, including "Security Personnel Should Know and Meet" and "Customer Service Personnel Should Know and Meet".

3. Pay attention to publicity and guidance to win the understanding and support of the owners. Set up a publicity team of the project department to actively publicize the work of the company and the property department to the park owners through publicity columns, emails and other forms; Promote the work of the property department and the company's service concept; Ensure smooth communication channels and adhere to the correct direction of public opinion; Publicity of laws and regulations and management guidance information of government departments; And timely provide owners with safety knowledge, health knowledge, weather forecast, rental information, life tips and so on. It won the owners' understanding and support for the property management work, and guided the park owners to actively participate in the park construction.

4. Implement intimate butler service and establish embedded butler mode. The "Intimate Housekeeper Group" was established, and a management mode was formed, in which the project manager focused on follow-up, the department manager was responsible for division of labor, and the customer service staff followed up. Better provide intimate service for the owners, analyze and summarize work experience according to the charging situation every week, and coordinate and handle customer needs in time. It not only improved the service quality, but also successfully solved the problem of difficult charging.

5. Advocate the concept of green environmental protection and promote garbage sorting. At the beginning of this year, according to the requirements of the street office, the property department set up a leading group for garbage classification, formulated the garbage classification management system and process, improved the garbage classification facilities, arranged special personnel to be responsible, and carried out publicity, training, supervision and implementation in a detailed and systematic manner. The management goal of reducing and harmless domestic waste in the park has been realized.

6. Improve the file management system and save the original and complete data. Archives management is an important work in property management, which records the real face of property, owners and management process. Set up a special person to track, collect, sort out and update, establish a complete file management system and database, keep the data constantly updated, and ensure the integrity and reliability of files. It meets the requirements of safe, convenient, fast, detailed, true and complete file management.

7. Standardize the cleaning service process to meet the requirements of cleanliness and comfort. Supervise and guide the cleaning work in the park, formulate a standardized operation supervision process, implement a system of division of responsibilities and regular assessment, effectively mobilize their enthusiasm, promote internal harmonious competition and improve the environmental quality of the park.

8. Pay attention to fire control and safety work to ensure the safety of the owner's life and property. Fire protection is the "enemy" of property safety management. In case of fire, the owner's personal and property will be seriously threatened. To this end, we set up a voluntary fire control organization in the park with the security department as the center and the project manager as the team leader, implemented strict fire control supervision and management, decomposed fire control responsibilities into households and popularized fire control knowledge.

Second, improve supporting equipment and facilities to ensure safe and stable operation and create a safe and comfortable office environment.

1. Since the water station in the project was taken over and put into use, due to frequent equipment defects and failures, the owners complained contradictions, which affected the normal development of property work. After many times of coordination with the development, the property department replaced the pumps, motors and maintenance pumps in the high and low areas for the water station, which basically ensured the normal operation of water equipment and solved the contradiction between the owner and the property.

2. The environment of the computer room has been improved, and the overall design and painting of the computer room have made the division of the computer room clearer, the environment cleaner and the management more standardized.

3. In view of the problems in the park, such as more equipment, large energy pool and difficult payment by owners, the project department took the park as its home, studied and formulated a full set of energy-saving schemes, and adopted a number of energy-saving improvement measures in public areas and underground parking lots in the building to continuously tap the energy-saving potential. For example, do a good job of turning on and off the hall lights, the security personnel on duty will turn them on according to the specified time, and the project personnel will check and turn them off at any time to effectively control energy waste.

In the past 20 years, under the leadership of the management team with the project manager as the core, the property management department has basically achieved the company's set goals on the basis of improving service quality, innovating management methods and achieving results in cultural publicity. However, there are still some difficulties before the project team, such as the problem of reclaimed water, incomplete identification and single communication channel, which need the attention and support of the company headquarters to make the project management more perfect and build the enterprise brand.

Monthly summary report of property manager 5

How time flies! 20 _ _ _ years passed unconsciously. Looking back, I found some gains in the deep and shallow footprints I walked through, but more importantly, I left too many regrets. The main job of residential property is to provide various daily services for residents. Through the joint efforts of previous leaders and all the staff in the community, all the work in the community has basically taken shape. However, in order to meet the challenge brought by the next property fee, we must do all the work in the community on the original basis and make all the preparations in advance. With the spring breeze of welcoming the evaluation and promoting the construction of the college, on the basis of extensively soliciting opinions from all sides, I first formulated a series of management systems, such as Post Specification for Community Workers, Measures for the Administration of Community Public Security, Procedures for Community Emergency Response, Civilized Terms for Public Security Duty, Detailed Rules for the Administration of Community Canteen and Measures for the Administration of Community Supplies, and made use of publicity columns to publicize the evaluation in the community and promote it. The second is to pay close attention to detail management:

First, organize office staff and security guards to comprehensively clean up and rectify some problems left over from the early stage of the community.

1, all the construction waste left by the community has been cleaned up;

2. Climbing plants and drainage ditches on the fence at the junction with the substation have been thoroughly cleaned up, and other sanitary dead corners have also been thoroughly cleaned up to ensure that there are no dead corners and blind spots in the community;

3. All street lamps shall be cleaned to completely remove the pollutants inside and outside the lampshade;

4. All fire fighting, water supply valves and fitness equipment are protected by refueling to avoid unsafe factors caused by rust and corrosion;

5. Reinforce benches in all stadiums and playgrounds and repaint them to ensure that residents have a comfortable and safe leisure place.

Secondly, because there are open fences around the community, it has caused great difficulties to the security work of the community, so I have always focused on the security work of the community.

First of all, by improving various rules and regulations, the gfd of security, patrol on duty, handover ceremony, civilized language, and the cleanliness and hygiene of dormitories have been specified in detail, and the office staff will supervise the implementation. Secondly, in view of the importance of night shift, the security captain is specially arranged to lead the team, and I also participate in night patrol from time to time; Third, under the care of the leaders of the center, he invested more than 8,000 yuan during the summer vacation, installed barbed wire in some dead corners of the community and added security equipment. At the same time, 8 spotlights were installed, which solved the safety hidden trouble caused by insufficient lighting of dead corners of residential walls. On the basis of constantly improving internal management, I also pay attention to increasing communication and coordination with police stations, communities and surrounding units, combining internal and external, and strive to create a safe and comfortable living environment for community residents.

Third, improve hydropower management.

Try our best to meet the needs of residents, meet the needs of water and electricity, solve small problems in time, and strive to complete big problems within 12 hours. For problems that cannot be solved, report them in time or ask relevant departments to help solve them. At the same time, strengthen the maintenance of street lamps, and adjust the number of street lamps and lighting time according to climate change, which not only ensures sufficient lighting in the community, but also saves power loss to the maximum extent.

Four, in the daily management and maintenance of residential greening at the same time, organize greening personnel to actively carry out seedling and replanting work.

Strengthen pruning, weeding and pest control, take anti-freezing measures in advance to ensure the normal growth of flowers and trees in the community and the coordination and unity of greening landscape; At the same time, supervise the greening personnel to water the green belts around the East Gate and South Gate with secondary water to save water resources to the maximum extent. At the end of the year, the office staff and greening team were organized to fertilize the roots of shrubs in the community with fertilizer from septic tanks, which not only cleaned the septic tanks, but also provided sufficient nutrients for the growth of shrubs.

Looking at my work this year, I can only use the word "shame" to describe it. Because I have been engaged in specific work, lack of management experience and my own ability, all the work in the community is not ideal, which not only fails to live up to the expectations of the center leaders, but also regrets the strong support of community employees and people who care about helping me. But in the same year, I also learned a lot of knowledge, met different people and things, broadened my horizons and learned a lot of knowledge that books can't learn. I said to myself in my heart, "believe in yourself, you are the best!" " "To the center leaders and colleagues, I want to say that after 20 years, I will prove myself with my own performance!

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