Examination questions and answers of post competition for property cleaning and greening

1, according to the nature of the commonly used cleaning agents can be divided into several categories?

A: (1) acidic (2) neutral (3) alkaline.

2. Briefly describe the scope of application and matters needing attention of toilet cleaner?

A: Scope of application: used for cleaning sanitary wares, tiles, floor tiles, mosaics, etc. Precautions: Pay attention to safety when using, and do not splash drugs on the surrounding stone floor to avoid corrosion of the ground.

3, property cleaning and maintenance work has several important stages?

A: (1) Land reclamation stage (2) Sales stage.

(3) Decoration stage (4) Use stage

4. Briefly describe the nature of neutral detergent?

Answer: It is a mild detergent, which can maintain the cleaning items during use.

5. What are the characteristics of commonly used acidic cleaners?

Answer: It has a certain smell, so you should pay attention to the protective measures of cleaning items when using it.

6. Please tell me two ways to deal with glue stains on hard floors?

Answer: (1) Apply adhesive remover and then remove it with a shovel.

(2) with essential oil.

7. Please tell me two ways to deal with the glue stain on the stainless steel surface?

Answer: (1) Pour the adhesive remover on the scouring pad. Then wipe it.

(2) Alcohol, white vinegar and turpentine. (Answer any kind of score)

8. Please explain how to get rid of small advertisements.

Answer: (1) Small advertisements without plastic paper film can be directly removed with wind oil essence. Soak the small advertisement with essential balm, and it will be easy to uncover after soaking.

(2) The advertising paper of plastic paper film is heated by a hair dryer first, and the oily paper on the surface is torn off, and then it is removed by wind oil essence.

9. Please tell me two ways to clean kitchen stains? (Answer any score)

Answer: (1) Wipe the surface of the stove with the leftover beer.

Operation method: Soak scouring pad in beer, and then wipe the stove with stubborn stains. When wiping, the wiping surface should be changed constantly.

(2) treating with degreasing agent

Operation method: spray degreasing agent on the oil stain for 1-2 minutes. Rub it properly with a scouring pad and wipe it clean with a clean towel.

(3) Use a hair dryer to treat stubborn oil stains

How to operate: Turn the hair dryer to the highest grade, blow at the oil stain, and wipe it when you smell the oil.

10, please explain the scope of use of common cleaning products?

Answer: toilet cleaner: remove stubborn stains on sanitary ware such as toilets and washbasins.

1 1, please explain the scope of use of common cleaning products?

A: Toilet cleaning spirit: stubborn stains and rust treatment on various porcelain tiles.

12, please explain the scope of application of oxalic acid, a common cleaning product?

A: oxalic acid: remove stubborn stains on the surface of tiles and marble.

13, please explain the scope of use of glass water, a common cleaning product?

Answer: Glass water: Remove and polish stains on glass mirrors and glass products.

14, please explain the scope of use of general cleaning products?

A: Universal cleaner: ceramic tile, rubber floor, bathroom, toilet, glass curtain wall, etc. Has the functions of cleaning and disinfection.

15, please explain the application scope of stainless steel maintenance agent for common cleaning products?

Answer: Stainless steel maintenance agent: cleaning, polishing and maintenance of stainless steel products.

16. What should I do if I meet the owner's customers while cleaning?

A: Step 1: Stop what you are doing;

Step 2: Put the tools aside, smile, nod and say hello.

17. What should I do to clean the men's bathroom?

A: Step 1: Tap bathroom door three times and ask, "Hello, is there anyone inside?" ;

Step 2: If no one answers, you can go in and hang a "cleaning" sign on the door.

18, discourage uncivilized behavior? (throwing cigarette butts)

A: Step 1: After discovering that outsiders or customers throw unlit cigarette butts into the trash can and cause a fire, the cleaning staff should immediately pour water into the trash can to put it out;

Step 2: Patrol frequently to remind smokers, "Please leave cigarette butts in the stone above the ash hopper to avoid fire".

19. Did the customer fall because the ground slipped?

A: Step 1: If the customer falls down after cleaning the floor, he should immediately help the customer and ask if the customer is injured.

Step 2: If the customer is not injured, apologize: "I'm really sorry to scare you!" " " .

Step 3: If the customer falls, report to the competent leader immediately and follow the arrangement of the leader.

20. What should the cleaning staff do when they meet the owners complaining about poor hygiene?

Answer: the cleaning staff should be soft-hearted and accept the requirements and suggestions put forward by the owner with an open mind. Don't swear, don't contradict the owner, communicate with the owner and explain our work scope and requirements, and continue to clean carefully until the owner is satisfied.

2 1. What are the common neutral cleaners?

Answer: (1) neutral universal cleaner;

(2) Clean essence;

(3) clean and bright.

22. What are the commonly used acidic cleaners?

A: (1) oxalic acid;

(2) bleach;

(3) mortar cleaner.

23. What are the commonly used alkaline cleaners?

Answer: (1) hand sanitizer;

(2) washing powder;

(3) caustic soda.

24, the use of air cleaning agent?

Answer: It is mainly used for indoor air purification and odor removal after toilet cleaning.

25. What is the main purpose of pushing dust?

Answer: Mainly used for ceramic tile, marble and wood floor.

26. What is the purpose of the wiper?

Answer: It is mainly used for floor cleaning and wiping in rainy days.

27. What is the purpose of the marble shovel?

Answer: It is mainly used to remove stubborn stains on tiles, marble, cement floors and walls.

28. What are the uses of rubber gloves?

Answer: It is mainly used for toilet cleaning, or as protection when using acid-base cleaner.

29. What kinds of glasses are common?

Answer: There are mirrors, tempered glass, plexiglass and insulating glass.

30. Please briefly describe the purpose of the floor washer?

Answer: It is mainly used for cleaning indoor and outdoor marble, tiles and carpets.

3 1, please briefly describe the purpose of the telescopic rod?

Answer: It is mainly used for cleaning high glass, tiles, boards and walls.

32. What is the purpose of the water pump?

Answer: It is mainly used to wash the floor or treat the accumulated water caused by rainwater leakage.

33. What is the purpose of a vacuum cleaner?

Answer: it is mainly used for vacuuming carpets and floors, and the heel bag should be cleaned up in time every time.

34, briefly describe the requirements of indoor desk cleaning?

Answer: according to the surface material of cleaning items, choose different cleaners to clean.

35. Briefly describe the collection standard of domestic garbage?

A: Standard: collect garbage once every morning and once every night.

36. What is the cleaning and maintenance frequency of indoor wall tiles in public areas?

A: The standard of daily cleaning and maintenance is to shave once a week.

37. What is the cleaning and maintenance frequency of the fire exit wall?

A: The standard of daily cleaning and maintenance is: dust removal once a month.

38, stone floor cleaning should choose what kind of cleaning equipment?

Answer: You should choose to use a vacuum cleaner to brush the machine.

39. What are the main tools and uses for cleaning the parks and squares?

Answer: Square broom, dustpan, broom and so on.

40, floor lobby cleaning standards?

Answer: There is no obvious dust and stain on the ground, no dust on the facilities and equipment, and no handprints and stains on the facade glass and handrails.

Greening category:

1. What are the main contents of lawn maintenance management?

Answer: Watering, fertilizing, pruning, weeding, pest control, etc.