What are the problems in the 20 17 property management exam?

In a residential area, property management is the most concerned issue for the owners. So, 20 17, what are the questions related to property management? The following is the 20 17 property management test paper I compiled for you, I hope it will be useful to you!

20 17 multiple-choice property management test paper 1, fire center personnel must hold a.

A, fire certificate b, electrician certificate c, security certificate d, elevator certificate

2. Videotapes of all departments shall be kept by B, and hard disk videos shall be kept for at least one week.

A, a week b, half a month c, a month d, two months.

3. The property service center shall post a notice in time to inform the customer of the items that have been received. If the general items are unclaimed, they shall be handled by the department head.

A, one month B, three months C, six months D, one year.

4. The department needs to organize a fire drill every C.

A, month B, quarter C, half year D, year

5, fire is divided into four stages, the initial fire refers to a fire.

A, the first 3 minutes b, the first 5 minutes c, the first 7 minutes d, the first 9 minutes

6. Aerial work refers to the work that needs to be carried out in a place more than one meter or by using lifts and scaffolding.

a、2 B、3 C、5 D、 10

7. For aerial work affecting residents, notice must be given b days in advance, so that the owner can make preparations in advance.

A, 1 B, 2 C, 3 D, 4 property management personnel (safety) business knowledge examination questions and answers

8. If it is confirmed as a Class B quality accident, D will organize an accident review meeting to improve the corrective and preventive measures.

A, responsible department head b, deputy general manager c, quality department manager d and management representative.

9, the following belongs to the quality accident is D. ..

A, employee group v. B, burglary case C, employee stealing customer property D, fire with management responsibility

10. In case of emergency in the department, it is necessary to submit the treatment measures to the company within one working day.

a、 1 B、2 C、3 D、0.5

1 1. If any department (person) of the company is criticized by the public media, whether it is true or not, the time to notify the director of the general manager's office and the manager of the quality management department is: B.

A, within 2 hours b, 1 hour c, 12 hour d, within 24 hours.

12. After the emergency, the department shall submit the treatment measures in D and the analysis report in D. ..

A, within 2 working days, 5 working days b, 2 working days and 6 working days.

C, 1 working day, 6 working days d, 1 working day, 5 working days.

13, the system stipulates that the safety officer shall patrol the key parts A in each shift, and strengthen the patrol when natural disasters occur.

A once, b twice, c three times, d three times.

14. The authorization and issuance of IC cards in the parking lot shall be the responsibility of the department head or the authorized person designated by the person in charge, and the authorization password shall be changed at one time.

A, one month b, one quarter c, half a year d, one year.

15.a must be set at the entrance and exit of the parking lot.

A, road stake B, ice cream bucket C, roadblock D, cement stake

16. The longest renovation time for residents shall not exceed d. If it exceeds d, they shall go through the renovation formalities at the service center again.

A, 2 months b, 5 months c, 4 months d, 3 months

17 department safety supervisor a conducts spot checks on safety site records and team training records, and makes inspection records.

A, b every week, c every month, d every day and quarter.

18, after an emergency, the person in charge of the incident department should rush to the scene to coordinate the handling after receiving the information.

A, 20 minutes b, 30 minutes c, 10 minutes d, the first time

19. The special fire extinguishing tools in the center are: fire wrench, C, pipe wrench, hammer, iron drill, one each, two gas masks and warning belt.

A, saw B, electric drill C, fire axe D, manual fire alarm button

20. System requirements: The substitute and substitute personnel in the center must be appointed by the department head, and the substitute time should not exceed C minutes as far as possible.

A, 10 day, 20 degrees Celsius, 30 days, 40

20 17 property management test questions 1, Grade A night check covers all property service centers every quarter. (10)

2. After the departmental emergency plan drill, it needs to be notified within the company for reference by other departments. (10)

3. The security guard dormitory should be equipped with effective emergency call facilities, such as telephone and alarm. ㈤

4. Each department needs to make two sets of patrol road maps, and make evaluation and adjustment once every six months. (10)

5. Amusement facilities and places in the management area are only open to the owners, and tenants cannot use them. (10)

6. When the decoration tools and materials of the decoration team are moved out, it is not necessary to fill in the material handling release form. (10)

7. When the company personnel enter the management service area, the security officer needs to check the documents, but does not need to register. ㈤

8. For salesmen and advertisers who have an appointment with customers, they can enter the management service area. ㈤

9. The security officer on duty in the parking lot needs to wear reflective clothes at night, but when the weather is cold, he can wear a coat without reflective clothes. (10)

10. When there is a false alarm in the infrared system of the department, it is unnecessary to fill in the alarm record form of the infrared system. (10)

1 1. According to the system, the department should control the outgoing personnel in proportion and keep at least 40% security personnel. (10)

12. The vacant management houses supporting the community are not within the scope of vacant houses. (10)

13. For aerial work that causes inconvenience to customers or has a great impact on the community, relevant notices must be issued at least one day in advance so that customers can make preparations in advance. (10)

14. The recovery and archiving of on-site post quality records should be completed before the end of each month. (10)

15, the property service center must organize community fire propaganda and fire drills every April and June. (10)

16. When the ground needs to be excavated during the construction of the service area, it must be approved by the department head. ㈤

17. When the security officer finds that the renter is engaged in illegal and criminal activities during the inspection, he should report it in time and stop it. ㈤

18. In the process of vehicle release management, it is strictly forbidden to open the gate without going through the formalities. However, in special circumstances, the owner who is familiar with each other can directly release it. (10)

19, the person in charge of the center checks the video effect of the previous day every day, makes records, and checks the night duty of the control center once a month. (5) property management personnel examination questions

20, all post personnel must receive occupational safety training, non-special type of work must strengthen training once a year, special type of work personnel must strengthen training once every six months. (10)

20 17 property management examination questions 1. The newly bought house leaks. Can the owner refuse to pay the property service fee?

Answer: No, because during the warranty period, the developer is responsible for the quality of the house. As long as the property company coordinates the maintenance with the developer in time, it will do its due work and fulfill its due obligations. The quality problem of the house is not that the property service is not in place, and the owner cannot refuse to pay the property service fee because of the quality problem. Note: As the developer fails to fulfill the warranty obligations, the owner can protect the rights according to law.

2. What is the relationship between the realty service enterprise and the owner?

A: It is an equal civil subject and an equal relationship. By signing the property service agreement and contract, the two parties form an equivalent exchange relationship between the services of the property service enterprise and the property service fees paid by the owners. It is a civil act. There is no who manages who, and there is no affiliation. Nor is it a superior-subordinate relationship.

20 17 case analysis of property management test paper 1 200 1 1, Li moved into a house in Jiejiayuan, Heping District, a city. Since then, Li You? There are quality problems in the house, the residential fence is too close to the house, Julong Company fails to fulfill its property management service obligations, and the property fee does not meet the service standards? Therefore, from 200113 to 2003 1 1 3, the fixed management fee has not been paid. What legal relationships are involved in this case? Is Teng doing the right thing? Why?

Analysis: