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Job responsibilities of property doorposts
In life, job responsibilities are more and more widely used in life, and formulating job responsibilities is helpful to improve the vitality of internal competition and work efficiency. I believe many friends are very upset about formulating job responsibilities. The following is the job responsibilities of the property doorpost that I sorted out for you. Welcome to reading. I hope you will like them.
Job responsibilities of previous posts of the property 1 1, management image display, maintaining good posture and full mental state; Be alert, warm and thoughtful, and be civilized.
2. Keep in mind the distribution of the management area and customers, and memorize the main customer information, relevant department interfaces and other information.
3. Strictly control personnel access.
4, according to the requirements of goods in and out of management.
5. Maintain public order in the management area.
6, do a good job in the local fire safety management, master the fire equipment.
7. Assist in the management of the environment and equipment in the supervision area.
Property pre-job responsibilities 2 1. Under the leadership of the project manager, specifically exercise the functions of management, supervision and coordination of services;
2. Accept calls and complaints from the owners, register, follow up, implement and give feedback in time;
3, responsible for the management of regional facilities inspection tour;
4, responsible for the management of cleaning, greening, public security, maintenance, reception, return visit and other services.
5. Fully grasp the use process of public facilities and equipment in the jurisdiction, and regularly inspect and maintain the fire-fighting equipment to ensure that the fire-fighting equipment is always in a good standby state;
6. Assist in maintaining public order, inspect and supervise the work of public security, fire fighting and cleaning in the jurisdiction, and make patrol records.
7, responsible for dealing with difficult problems encountered in public security work, can't solve the report to the superior in time.
8. Warmly receive tenants, handle tenants' complaints in time, and make records;
9, master the use of fire equipment, in case of fire, emergency measures should be taken immediately;
10, other things given by the leader.
Property pre-job responsibilities 3 1. Be fully responsible for the property management of the company's commercial projects and implement integrated comprehensive management;
2, fully responsible for the construction of the project property management system, and fully implement the monitoring;
3, according to the laws and policies of property management, responsible for the coordination and management of safety, fire protection, cleaning, parking and other aspects of the work;
4. Be responsible for the acceptance of equipment in the park and the maintenance of equipment and facilities;
5. Establish and improve property rules and regulations and processes, organize their implementation, and timely feedback the process and results to the company;
6. Carry out internal self-inspection of property management regularly or irregularly, and correct the problems in time when found;
7. Responsible for coordinating internal management and the relationship with merchants in management operation;
8. Ensure the safety of the projects under its jurisdiction and deal with emergencies.
Job responsibilities of property doorpost 4 1. Communicate with customers in time and effectively to understand their needs and requirements.
2, complaints timely report, feedback, and assist in a reasonable solution.
3. Responsible for document management, customer information communication and maintenance.
4. Daily membership, parking ticket issuance registration, gift issuance registration, etc.
5. Supervise and coordinate the work of service outsourcers. (such as safety, security, cleaning related work)
6. Coordinate the related work of project construction management.
7. Collection and statistics of various expenses.
Property responsibilities 5 1, familiar with electrical, air conditioning, equipment and facilities system operation, maintenance, daily inspection, management, planning, operation and other work;
2, responsible for site management (maintenance, cleaning, safety, fire control, etc. ), maintain the community environment, order, public facilities and equipment in good condition;
3. Coordinate the relationship between the property center and the company, customers and relevant cooperation units;
4. Responsible for project team building.
Job responsibilities of property 6 1. According to the strategic development requirements of the Group, be fully responsible for the overall operation of property management of each project, identify and control the risks of property management, and establish good relations with the owners;
2. Be responsible for the preparation of the property companies of each project, establish and improve the organizational structure, formulate the company's business policy, and review the property staffing, operation plan and cost calculation according to the actual situation of the project;
3. Formulate property management system and popularize standardized system (such as quality management system and service standard system, etc.). ), improve and refine the standard process, guide and supervise the implementation of various projects;
4, responsible for the annual property plan and functional objectives of the decomposition, management and supervision of the project leader;
5. Lead the pre-control of risk events in property management and coordinate the handling of important and difficult events, and organize key meetings such as quality analysis meeting and operation analysis meeting;
6. Provide professional opinions on property management in the early planning, construction and delivery of projects developed by the Group;
7. Organize the formulation of corrective and preventive measures for unqualified items in project property management, and track and verify the implementation;
8. Responsible for the selection and training of talents for various property management projects, as well as the formulation and implementation of echelon construction and output plan.
Job responsibilities of property doorposts 7 1, leading, supervising, auditing, evaluating and modifying the functions and working ability of property management;
2. Implement government regulations, decrees and property management conventions, and maintain good relations with relevant departments;
3. Formulate the annual property management budget of the project, and manage the service quality, operation management process and normal financial operation of the daily property;
4, properly handle all kinds of emergencies and emergencies;
5. Responsible for collecting property fees and utility fees;
6. Responsible for the operation and maintenance of equipment and facilities;
7, responsible for coordinating and managing cleaning, security, engineering, fire control and other related work;
8. Responsible for handling the complaints of tenants and owners, maintaining the environmental sanitation of the block and maintaining public order;
9, responsible for the timely communication between the owner and the tenant decoration procedures.
Property responsibilities 8 1. Assist the project general manager to carry out various tasks within the scope of customer service responsibilities.
2. Responsible for the inspection and supervision of the daily service management of the park, and promptly correct or report to the superior and relevant departments the phenomena that do not meet the reasonable requirements.
3. Be responsible for the coordination and handling of complaints and disputes of the owners within the jurisdiction, the daily contact visits and opinions consultation of the owners, formulate and organize the implementation of the contact and communication plans of the owners at various stages within the jurisdiction, and actively strive for the understanding and support of the owners.
4. Organize the owner to go through the check-in and decoration procedures, and file relevant information.
5. Organize and guide the customer service personnel to receive and register the owner's application for repair, arrange the maintenance department to handle it at home in time, and do a good job in supervising and consulting the owner's handling results.
6, responsible for the assessment of customer service personnel.
7. Assist and participate in daily contact and visit with the owner, and establish a good communication relationship with the owner.
8, responsible for organizing community cultural activities and community propaganda work.
Job responsibilities of the past post of the property 9 job description:
1. Preside over the daily internal management of property management, organize the formulation and implementation of management systems such as work objectives and plans, draw up the department center expense budget, and control the actual expenses.
2. Coordinate the on-site property management, and compile and revise the property management workflow and various rules and regulations.
3. Responsible for customer service, receiving and handling all kinds of service demands and complaints of customers (customers and merchants), collecting and analyzing customer service information, and promoting the improvement of property services.
4. Be responsible for the management of service subcontractors, control the service quality of subcontractors, organize and implement the service evaluation of each service subcontractor, and revise the contract terms of service subcontractors.
5. Promote the improvement of service facilities, inspect and track excellent shopping center property facilities, put forward improvement suggestions, and organize relevant departments and technicians to discuss and formulate facilities improvement plans.
6. Establish property management knowledge system, organize the preparation of various property management schemes, and establish and maintain iso900 1 quality management system.
Requirements:
1, full-time college degree or above.
2, property management, engineering management and other management related majors, received property management and other related knowledge training.
More than 3.5 years working experience, including more than 3 years working experience as the person in charge of commercial project property management in a property management company.
4. Have high overall management ability, planning management ability, time management ability and target management ability.
Job responsibilities of property 10 1. Responsible for the main objectives and plans in the project area, and formulate, participate in or assist the upper management to implement relevant policies and systems.
2. Be responsible for making the monthly and annual work plan of the customer service department, ensuring the smooth completion of the work plan, and managing, guiding, training and assessing the employees of the department.
3. Regularly conduct on-site quality inspection on customer service, put forward rectification opinions and supervise until the rectification is completed, so as to ensure quality service.
4, responsible for the overall customer satisfaction improvement plan, and combined with the actual situation to implement various projects to meet customer needs.
5. Formulate customer service standards and systems, and design and optimize various customer service processes.
6. Properly handle service failures and customer complaints, and control the tracking and analysis of consumer satisfaction.
7. Be responsible for the preparation work related to customer service before the project delivery and the matters needing attention in the delivery work to ensure the smooth completion of the delivery work.
8. Optimize the quality of customer service in all directions.
Article 1 1 1 on the post responsibility of the property, patrol the responsible area regularly, check the cleanliness and sanitation, and record the problems found in the patrol in detail for subsequent treatment;
2. Actively communicate with the owner, follow up the owner's requirements, and complete the owner's demands in accordance with the prescribed response time limit and completion time limit;
3. Be responsible for the collection of various expenses in the responsible area, and make statistical analysis on the problems arising in the process of collection;
4. Assist the customer service supervisor to regularly carry out customer interviews, satisfaction surveys and community cultural activities as planned;
5. Draft and post relevant notices and warm tips.
Job responsibilities of property 12 1. Assist superiors to formulate and adjust the overall human resources planning and annual implementation plan;
2. Assist the superior to revise the company's relevant human resources management system and administrative management system;
3. Assist the superior to complete the system improvement of talent demand, recruitment standards, training development and performance appraisal under the control of the group;
4. Communicate human resource management policies, directions and implementation methods, and collect and analyze feedback information;
5, responsible for establishing a standardized management system, establish and improve the perfect personnel files;
6. Responsible for completing the training demand survey, collecting and analyzing information, and drafting training systems and training courses at all levels suitable for employees' needs;
7. Supervise, guide and implement the work of each module of human resource management.
Job responsibilities of property 13 1. Responsible for the administrative and personnel work of the property management center, and master the latest policies and regulations of government personnel and labor. Perform work according to current management requirements.
2. Cooperate with the general manager of the property to carry out various tasks according to the development needs of various departments.
3. Assist the company leaders to decide the company's labor and personnel policies, and be responsible for studying and implementing the company's labor and personnel instructions.
4. Formulate, implement, revise and audit various management measures and personnel systems, and supervise their implementation.
5. Be responsible for drawing up the annual human resource expense budget and salary distribution plan, which will be implemented as planned after being approved by the company and the owner.
6. Be responsible for the recruitment and deployment of personnel in the management center, review the opinions on employee recruitment, promotion, deployment, dismissal, training, rewards and punishments, and submit them to the company leaders for decision.
7. Regularly arrange training courses for on-the-job employees, improve the professional knowledge and skills of employees at all levels, and gradually improve their work quality.
8. Be responsible for the formulation and implementation of the performance appraisal scheme of the management center, and implement rewards and punishments and organize training according to the appraisal results.
9. Be responsible for salary accounting and payment, payment of five insurances and one gold, detailed summary and annual salary declaration.
10, responsible for the management of fixed assets in the management center.
1 1, responsible for the controlled management of quality system documents, materials and archives of the management center.
12. Be responsible for guiding, managing and supervising the business work of the subordinates of the administrative personnel department, improving the quality of work and service attitude, and doing a good job in performance appraisal, rewards and punishments of subordinates.
13, check the implementation of the department's work and keep the department working normally.
14. Complete other tasks assigned by superiors.
Property job responsibilities 14 1, need to cooperate with online and offline recruitment to recruit company security personnel;
2. Be responsible for the planning of the company's human resources work, the cultivation of corporate culture, and the implementation of personnel procedures or rules and regulations such as recruitment, training, attendance and labor discipline; Be responsible for studying and implementing the company's guidelines, policies, instructions and resolutions related to labor and personnel.
3. Do a good job description of each post, and make corresponding modifications according to the company's post adjustment team to ensure that the job description is consistent with the actual situation;
4. Establish and update employee files in time, and make annual/monthly turnover statistics (including resignation, employment, promotion, transfer and demotion, etc.). ).
5. Complete personnel-related work projects.
Property post responsibilities 15 1, responsible for office fixed assets, office supplies management and file management;
2. Responsible for office environment management;
3, responsible for handling documents and purchasing department items;
4, responsible for the daily administrative reception and the convening of administrative meetings, meeting minutes writing;
5, responsible for the management of staff canteen and dormitory;
6. Responsible for employee induction, promotion, transfer, resignation, dismissal and other processes;
7. Responsible for handling employee attendance statistics, performance and confirmation assessment;
8, responsible for handling documents and purchasing department items;
9. Be responsible for the daily administrative reception and the convening of administrative meetings, and write meeting minutes;
10, responsible for the management of staff canteen and dormitory;
1 1, and complete other work arranged by superior leaders.
Job responsibilities of property doorposts 16 1. According to the establishment of the company and the situation of various employing departments, analyze, sort out and summarize the recruitment needs;
2. According to the recruitment demand, formulate the recruitment plan and specific implementation plan and implement it effectively;
3. According to the characteristics of different positions, conduct resume search and screening through effective channels;
4. Effectively organize interviews, selection and employment to ensure the realization of recruitment objectives;
5. Establish and evaluate recruitment channels and maintain good cooperative relations with various recruitment platforms and institutions;
6. Focus on participating in the recruitment of senior technical posts and special talents of the company;
7. Establish and improve the company's talent selection system and recruitment process that meet the company's development needs;
8. Conduct statistics and analysis on recruitment data on a regular basis, and constantly optimize recruitment.
Job responsibilities of property doorpost 17 1, receiving daily calls from customers and accepting various service appointments;
2, accept customer consultation and complaint handling, timely guidance, and do a good job of tracking and return visit;
3. Assist in the relevant formalities of entering the store and sort out all kinds of problems at the front desk;
4. Assist in organizing park activities;
5. Complete various temporary tasks arranged by the department.
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