The early property did not provide the elevator factory certificate, and the later property could not test the elevator. Which department should I call?

In the early stage, the property did not provide the elevator factory certificate, and in the later stage, the property could not inspect the elevator, nor could it find the housing management department. According to relevant public information, according to the Property Management Regulations, residential property companies have the right to choose qualified elevator maintenance companies that meet national regulations to engage in daily elevator maintenance.