What does the customer service of the property company do?

The main purpose of customer service is to help and solve customers' needs. Generally speaking, there are home owners or telephone inquiries or complaints, decoration and paid services to deal with and coordinate, and some customer service staff of property companies organize community activities to collect property management fees.

Customer service personnel not only require high personal quality and good self-cultivation, but also require professionalism in dealing with problems, taking care of owners and handling affairs according to law. A good customer service staff should be a generalist.