Job Recruitment Website - Property management - Details decide success or failure short story _ details decide success or failure short story
Details decide success or failure short story _ details decide success or failure short story
Details determine success or failure. Short story 1: The harm of termites There is a story in ancient China: there is a village on the bank of the Yellow River. In order to prevent floods, farmers built a towering long dike. One day, an old farmer happened to find that the nest suddenly increased a lot. The old farmer thought: Will these ant nests affect the safety of the long embankment? He is going back to the village to report that he met his son on the way. Hearing this, the old farmer's son said disapprovingly, why are you afraid of a few small ants on such a strong long embankment? Then he took the old farmer with him to the fields. It was stormy that night, and the water of the Yellow River soared. The roaring river began to penetrate from the ant nest, then sprayed, and finally washed away the long embankment and flooded large areas of villages and fields along the coast.
so this is it? A levee of a thousand miles, collapsed in an ant hole? The origin of this idiom.
For a long time, I always thought this idiom was just a warning motto to prevent a slight mistake. There is no such thing in real life, now you know? Thousands of miles long embankment, collapsed in the ant nest? It does exist.
Since 1970s, there have been 13 breakwaters and 9 dams in Qingyuan, Guangdong. It was verified that 9 dikes and 5 dams were the result of soil termites. 1In July, 986, Meizhou City, Guangdong Province suffered a severe flood since the founding of the People's Republic of China. There are 62 dikes in Meijiang, 55 of which are gaps caused by soil termites. 198 1 in September, 2008, there were 18 gaps in Yang Mo levee in Yangjiang City, Guangdong Province, among which 6 were found to be caused by soil termites.
From this point of view, termites can indeed cause the consequences of long breakwaters, and scientific and meticulous observation and research is a necessary condition for nip in the bud. Any carelessness and neglect of details will bring unimaginable consequences. Inequalities about details: 100- 1? 99 100- 1=0? If not, the error of 1% will lead to the failure of 100%.
Details determine success or failure. Story 2: A person who can't keep his resume well can't manage a department well.
Details can show the perfection of the whole, and can also affect and destroy the perfection of the whole.
I read a report in Wuhan Morning Post that Chen Mou, a fresh graduate of Jianghan University, stumbled over a resume when applying for a job.
What happened was this: On the morning of attending the job fair, Xiao Chen accidentally knocked over the cup and soaked the resume on the table. In order to get to the meeting as soon as possible, Xiao Chen simply dried his resume and stuffed it into his backpack with other things.
At the recruitment site, Xiao Chen took a fancy to the position of advertising planning supervisor of a real estate company in Shenzhen. According to the requirements of this enterprise, the recruiter will have a simple conversation with the applicant first, and then get the resume, and the person who gets the resume will get an interview.
When it was Chen Xiao's turn, the recruiter asked Chen Xiao three questions and asked him for his resume. When Xiao Chen was flattered to take out his resume, he found that there was not only a large piece of water stain on the resume, but also a scratch in the bag, which was deformed with scratches on keys and other things. Xiao Chen tried to smooth it out and handed it over. Looking at this scarred resume, the recruiter frowned and accepted it. The wrinkled resume is sandwiched between a bunch of neat resumes and looks very dazzling.
Three days later, Xiao Chen took part in the interview, and his performance was very active. Whether he is operating PHOTOSHOP on the spot or doing oral promotion for virtual products, he has done well. Xiao Chen was a key member of the school drama club when he was studying at school, and he also improvised a sketch, which won the praise of the interviewer. When he finished the interview and walked out of the office, a responsible lady said to him: You are the best interviewer today. ?
However, one week after the interview, Xiao Chen still didn't get an answer. He was so anxious that he couldn't help calling the lady to ask about the situation. The young lady was silent for a while and told him: In fact, the recruiter is very satisfied with you, but you lost on your resume. The boss said that a person who can't even keep his resume well can't manage a department well. You should know that your resume actually represents your personal image. It is not rigorous to throw a messy resume. ?
This incident taught Xiao Chen a profound lesson. Since then, he has become more careful. He deeply feels that sometimes it is only a small detail that determines the success or failure of things.
Details decide success or failure Short Story 3: T28 mobile phone makes Ericsson lose the China market. Ericsson, with a glorious history of one hundred years, is the world leader in the mobile communication industry together with Nokia and Motorola. However, in the three years since 1998, when the global cellular phone business grew rapidly, Ericsson's cellular phone market share dropped rapidly from 18% to 5%. Even in China, a market that it never wanted to give up, its share dropped rapidly from 1/3 to 2%! Ericsson's market sales in China jumped from the top spot in mobile phone sales, falling not only out of the top three sales, but also behind Samsung and Philips. In a rapidly developing market like China, many endangered enterprises in the world can come back to life as soon as they arrive at this market, but Ericsson has lost its former glory in this land of geomantic omen.
200 1, the mobile phone market in China, when people go to buy mobile phones, they are all talking about how bad Ericsson is. What was it called then? T28? There is a quality problem with our mobile phone, which is a mistake, but ignoring this mistake will make it make a bigger mistake. ? My Ericsson mobile phone microphone is broken and sent to Ericsson maintenance department, but the problem has not been solved for a long time; Finally, they told me that the motherboard was broken and it would cost 700 yuan to replace it. While I was in the individual maintenance department, it only took 25 yuan to solve the problem. ? The consumer spoke out the problems existing in Ericsson. Almost all the media noticed at that time? T28? It seems that only Ericsson didn't notice the problem. Ericsson has repeatedly argued that there is nothing wrong with its mobile phone, but there are some people with ulterior motives behind it. However, the market will not explore the truth of the matter, nor will it give Ericsson? Revenge? Opportunity, ruthlessly alienated it.
Believe it? Better late than never? The concept of consumers in China gave Ericsson an opportunity, but Ericsson failed to seize it.
1998, Guangzhou Youth Daily reported the quality and service problems of Ericsson's mobile phones in China market for three consecutive times since August 2 1, which triggered large-scale criticism from consumers and celebrities. Moreover, the 768,788c and SH 788C advertised by Ericsson at that time actually began to be sold in large quantities in China without obtaining the network access certificate. The statement of the telecom management department, which was easily silent at that time, confirmed this. At this point, the problems existing in Ericsson's mobile phone surfaced. However, Ericsson adopted the method of stealing clocks to solve this problem. According to a reporter who participated in the report at that time, Ericsson tried to spend tens of thousands of dollars on advertising to seal the media's mouth; The director of Ericsson's Guangzhou office also guiltily argued: There is nothing wrong with our mobile phone! Since Ericsson refuses to admit its mistake, it will naturally not solve the problem, let alone actually do the service work.
The detail defects of quality and service made Ericsson lose the China market that it never wanted to give up.
Details determine success or failure. Story 4: Details yield benefits. A lady of a trading company in Tokyo is responsible for buying tickets for businessmen. She often buys train tickets between Tokyo and Osaka for the business manager of a big German company. Soon, the manager found an interesting thing. Every time he goes to Osaka, his seat is always at the right window. When he returns to Tokyo, he is always at the left window. The manager asked the young lady why. The young lady smiled and replied:? When the bus arrives in Osaka, Mount Fuji is on your right. When you return to Tokyo, Mount Fuji has reached your left. I think foreigners like the magnificent scenery of Futu Mountain, so I bought you different tickets. ? It was this humility and carefulness that moved the German manager very much, prompting him to increase the trade volume with this Japanese company from 4 million marks to120,000 marks. He thinks that the employees of this company can be so considerate on such a small matter. What is there to worry about doing business with them?
Details can create both positive and negative benefits. Once, a domestic passenger flew from Jinan to Beijing on an airline flight. After asking for two glasses of water, she asked for another one. She also apologized that she was really thirsty, and the waitress's answer disappointed her. We are flying short distances, and we don't have enough water reserves. What's left to fly to Shanghai? ! Experienced this? Details? After that, the lady decided not to fly with this company in the future.
I told the employees of the whole company that every runway was crowded with contestants and every industry was crowded with competitors. If any detail is not done well, it is possible to push customers into the arms of competitors. It can be seen that any neglect of details will affect the benefits of enterprises.
Details determine success or failure. Short Story 5: Focus on customers and competitors (goals). It can be said that the products and services of enterprises ultimately serve people and make them live a better life; Humanization is the ultimate goal of products and services. But if this goal is not implemented in every detail, it is empty talk. Haier has a saying:? An enterprise is eliminated in the market, not by your competitors, but must be abandoned by your users. ?
The management style of many successful enterprises at home and abroad is that no matter how big the enterprise is, it treats things like small enterprises.
Enterprises, that is, large enterprises know how to operate small and try their best to win customers, because it is a customer-oriented buyer's market at present. There is no difference between the market and customers, and there is no hierarchy. A visionary operator always treats every customer as? Important customer? , and provide meticulous and thoughtful service.
Details determine success or failure. Story 6: The devil exists in details (decision-making). There is such a fable that a group of mice have a meeting to discuss how to deal with the cat's attack. A mouse who is considered clever suggested hanging a bell around the cat's neck. In this way, when the cat walks, the bell will ring, so that the mouse who hears the bell can run away in time. Everyone agrees that this is a good idea. But who will hang the bell for the cat? How to hang it? These details cannot be solved. So? Hang bells on cats? It has become an empty talk of mice and a joke of mankind.
? The devil exists in the details? Any strategic decisions and laws and regulations should think of details and pay attention to details. Any neglect of details may lead to decision-making mistakes.
Facts show that the more complex the business, the more detailed the policies and regulations. In addition, the more we move towards a legal society, the more we need clear and standardized laws and policies. For example, the "Property Management Regulations", which was just promulgated and implemented this year, was originally intended to safeguard the interests of owners. However, due to insufficient attention to some details in the regulations, the regulations can hardly be implemented, resulting in the loss of its due role and benefits. The main reason for this lack of decision-making is that the work in the decision-making process is not meticulous and there is a lack of accurate data as the basis for scientific decision-making. Therefore, it is very important to do this work well in decision-making.
When China imported sewing needles from Japan, many people were surprised: Do you want to buy Japanese needles? After reading the Japanese needle, we found that the commonly used needle is a round hole, while the Japanese needle is a long hole, which is designed to take care of the blindness of the elderly.
Trucks weighing more than 1 ton are not allowed on the Shanghai Inner Ring Viaduct. A month later, a 0.9-ton Japanese truck accepted the order in Shanghai.
All these show that Japanese companies pay great attention to details. In practice, it is not easy to do this, because only the production department, materials department, purchasing department, R&D department and manufacturing department Qi Xin can work together to do it well. But if we don't consider it at all in the process of decision-making and design, I'm afraid there is no room for operation.
In any group of things, the most important thing only accounts for a small part, accounting for about 20%, and the remaining 80% is secondary, although it is the majority. ? Balledo's Law (also known as Law 28)
& gt& gt& gt More details on the next page determine the success or failure of the story.
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