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Mayor's hotline 12345 SMS platform?

Guiyang 12345 Mayor (government) hotline WeChat platform "Building the City for Micro-governance" was officially opened. There are three first-level sections: 12345, "voice of the masses" and "information release", and there are 10 second-level sections, which can realize the functions of push, communication, exchange and supervision.

Among them, the "12345" section has four sections: citizens' complaints, grid members' reports, inquiries accepted and cases reported. Citizens should fill in the complainant's name and mobile phone number, describe the location and content of the incident, and take photos and upload pictures. After the complaint, you can keep abreast of the progress of the case disposal through "accepting the inquiry".

Extended data

"Building a city for micro-governance" is not only a service platform, but also will strive to break the "data island" and "closed system" and collect and effectively use data in accordance with the concept of big data. "Zhucheng Wei Zhi" will rely on the nine advanced interfaces of WeChat public service number to collect geographic information data of complainants, call data of citizens' reports, departmental disposal and so on, and continuously increase the data increment.

Establish a two-level background to classify and manage different types of information and realize the functions of statistics, query and analysis; Through the functions of "topic discussion" and "questionnaire survey", the relevant data of social conditions and public opinion are collected in the form of forum discussion and questionnaire survey, which provides decision-making basis for related work.

People's Daily Online-12345 Mayor's hotline WeChat platform opened