What are the outstanding problems in public income of property management?

1. The property management company failed to fulfill its full security obligations. Due to the negligence of property management companies, public security management such as theft and robbery in residential areas is a common property management dispute. Moreover, when the owner signs the management service contract with the property management company, he is not clear about the entrusted management items, standards, authority, management fee revenue and expenditure, supervision and inspection, liability for breach of contract, etc., especially the security service and vehicle parking management. After a dispute, the owner often refuses to pay the property management fee on the grounds that the property has been stolen, and the property company defends on the grounds that it has fulfilled its relevant preventive obligations.

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2. The charges are not commensurate with the service level. Many property management companies raise the charging standards, expand the charging scope and provide inferior services without consulting the owners. Some property management companies can't do cleaning, maintenance and safety precautions, and the fees of property management companies have not been reduced, which has aroused the resentment of owners. They express their dissatisfaction with the property management company by refusing to pay the property management fee.

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3. The owners don't know the law, and usually don't pay attention to the collection and preservation of evidence, which makes it difficult to prove evidence and defend rights in litigation. Owners are not clear about the different legal relationships between owners and developers, owners and property management companies, and owners and owners. I don't know that the house delivered by the developer is defective, which leads to water leakage and losses to the owner. Developers should be liable for breach of contract. I don't know whether the infringer should be liable for compensation if the upstairs owner's fault leads to the loss of the downstairs owner's house. In litigation, owners often refuse to pay property management fees on the grounds of quality defects in houses.