Property is divided into several service standards.

According to the different needs of pre-residential property management, property service standards are divided into five grades: one-star, two-star, three-star, four-star and five-star. One star is the lowest grade, and five stars are the highest grade. The higher the grade, the higher the service standard.

The so-called prophase property management refers to the property service activities carried out by the construction unit in accordance with the relevant requirements before the owners' meeting and the owners' meeting select the property service enterprises. Property service enterprises refer to enterprises established according to law, with independent legal personality and engaged in property management activities. The prophase realty service contract refers to a written agreement signed by the construction unit and the realty service enterprise before the realty and owners' congress selects the realty service enterprise, which clarifies their respective responsibilities, rights and obligations within the scope of realty management.

To sum up, the property service standards are divided into five grades. The higher the grade, the higher the service standard. It is suggested to divide the local property grades according to the grades of local communities. The property grades of different communities are different, and the communities will be cleaner and cleaner with the property.

In China, there are no national standards and industry standards for the classification of property management services in the early stage. With the cancellation of property management qualification, the property industry urgently needs a unified scale to measure the level of property service. It provides a standardized evaluation standard for property enterprises and owners in our city, which is conducive to guiding the healthy development of the property service industry in our city.

Pre-property services include but are not limited to the following contents: comprehensive management services; Housing use management and maintenance, maintenance services; * * * Operation management, repair and maintenance services of equipment and facilities; Public order maintenance service; Cleaning services; Greening and maintenance services; Emergency prevention and other services.

Legal basis:

property management regulations

Article 35 A realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Thirty-sixth property services companies to undertake the property, it should cooperate with the owners' committee for property acceptance procedures. The owners' committee shall hand over the information specified in the first paragraph of Article 29 of these regulations to the realty service enterprise.

Article 37 The ownership of property management houses belongs to the owners according to law. Without the consent of the owners' meeting, the property service enterprise shall not change the use of the property management house.