Year-end summary of property community environmental supervisor

Summary of Environmental Management in Property Management Company Under the correct strategic policy of company leaders, we completed the work in 2005. 2005 was a year of study, rectification and stability for environmental management departments. In order to continuously improve and strengthen the overall performance of the department, the department strengthens management from professional skills, external image, internal discipline, internal communication, team adjustment, rules and regulations, cost control and other aspects to achieve professional unity. During this year, all employees of the Environmental Management Department made great efforts, and all departments gave great assistance and cooperation, which made the work of the Environmental Management Department more and more perfect. Here you are. Thank you very much. I hope you will continue to support us in the future. Will be appreciated. In 2006, under the guidance of the company's overall development goals and the company's strategic guidelines, our department will carry out its work with the idea of learning, progress and steady innovation. Now I will briefly summarize the work summary in 2005 and the work plan in 2006, and hope the leaders and colleagues can correct me: 1. Department takeover summary 1. When it first took over the department management, everything should be familiar. In particular, internal discipline, professional level and management system are not ideal, especially internal discipline, whose team spirit has seriously affected the construction and development of the team. In view of the internal discipline, after taking over, we will resolutely put an end to the previous events that affect team building, such as sowing dissension, spreading rumors and confusing people, and making much ado about nothing. Once the signs are found, they should be solved in the bud immediately, and an example should be made resolutely. In terms of management, we strive for fairness and justice, and strive to conduct a comprehensive investigation into the incident. Since the takeover, we have stepped up our efforts to make management adjustments in these areas. Everything is basically normal now. 2. Cooperate with the preparation of employee code, and constantly improve the management system, training and assessment, work skills, employee responsibilities, etc. However, there are still shortcomings and chapters to be revised to be further sorted out. 3. Training efforts have been intensified, and management training and skills training of grass-roots managers have been strengthened. Strengthened employee skills training, gfd, etiquette, rules and regulations, assessment and other training. The department adjusted the management of the foreman at the grass-roots level, dismissed one foreman and promoted two foremen from within. Reasonable deployment, transferred to the position suitable for the foreman's own actual ability, so that he can play his best. 5. In terms of communication and coordination, the headquarters has strengthened communication and coordination with various departments and employees to understand employees' thoughts and observe their mentality. Communicate and talk with employees more. Communicate in time and solve problems for them. Since its implementation, it has achieved good results. Treat every employee like brothers and sisters, sincerely care for them and help them, let them constantly enhance their sense of ownership of the enterprise, let them feel the happy working environment of the team, and teach them how to finish their work skillfully. Doing a good job of logistics services for them can better improve work efficiency. 6. In terms of material control, the headquarters and the operation department contacted a number of material suppliers and made a "preferred" selection. Whoever has good quality and cheap price will use it. Our department has also strengthened strict control and management in daily use, striving to minimize the cost of materials. Second, the department management summary 1, set up a staff suggestion box in the clean duty room on the second floor, actively listen to public opinions, solicit opinions and suggestions from all parties, and continuously improve the work of the department. 2. In terms of patrol inspection management, key health area points have been formulated, and patrol inspection efforts have been intensified. Follow up and supervise bad employees at ordinary times and strengthen the inspection of key health areas. 3. In employee management, there are two management forms: mandatory driving force and non-mandatory triggering force. The compulsory driving force is to make use of the company's various rules and regulations, so that employees have rules to follow and a certain restraint mechanism. The non-mandatory trigger is to give employees sincere care and help, understand their ideological trends and specific situations, and help them as much as possible. We realize that only by doing a good job in employee service can employees create better benefits for the company. We serve employees well, employees serve customers well, and customers generate economic benefits. 4. In terms of departmental culture, blackboard newspapers and publicity columns have been set up, which have enriched the cultural life of employees and improved their rest environment and duty environment. 5, in order to strengthen the enthusiasm of employees, the implementation of the monthly advanced employee award appraisal. 6. In this year, the pay-for-room service was basically stable, and the contract was renewed by 99% except for some cases of termination due to relocation. 7. In that year, * * * recruited 62 people, * * * resigned 59 people, and the headquarters established 35 people. 8. Train employees 32 times a year (starting from May). Three. Cost control summary 1. In the aspect of material cost control, the statistical observation table of employee cost usage was implemented, and advanced selection and commendation were implemented. In and out of the warehouse is strictly controlled, and the responsibility system management is implemented. From the cost of materials of more than 3,900 yuan per month before taking over the new headquarters to the cost of materials of more than 3,400 yuan per month now (in the case of increasing house cleanliness, materials will be reduced instead of increased), saving more than 500 yuan per month and saving more than 6,000 yuan for the company every year, all of which can not be separated from the concerted efforts of all employees, Qi Xin. With the increase of indoor work, the material cost is not increased, but decreased, which requires strict control and management. 2. In the disinfection work, it is too expensive to hire an outside professional pest control company (at least 1.5 yuan /m2 in terms of area), so our department carries out the disinfection work by itself, which greatly reduces the cost. 3. In terms of personnel control, almost all employees are doing indoor homework every morning, and 35 people are really nervous. According to the normal establishment, at least 38 people are needed. At present, there are 23 indoor homework, and at least 23 people participate in indoor homework every morning. However, it is very difficult for staff and management to ensure the sanitation of the public areas of the building. One person is needed to assist the water station all day. But we can still persist. Four. Summary of cleaning business development 1. Carpet cleaning is developed on the basis of the original cleaning content, and there is a large business space for carpet cleaning in buildings. And the cost is low, the minimum charge per 100 square meter 150 yuan (market price per square meter 3 yuan), and the cleaning time is about 1 hour. The cost is less than that of 50 yuan, and the risk is small. At present, there are 23 paid services in the room, and they have been cooperating happily. V. Work Plan for 2006 1. Strengthen material cost control and try out the control management system of "cost self-control and hierarchical management". The supervisor first formulates the control plan indicators, then gives the cost control indicators to the foreman for control, and then gives the indicators to the employees for control. Decompose indicators layer by layer and implement step-by-step control and management. Fully mobilize the enthusiasm of every employee to be the master of financial management, and constantly increase the spirit of enterprise ownership. 2. Establish a quality supervision and inspection team internally: the supervision and inspection team consists of department heads, foremen and employees. One is to strengthen the supervision of work quality, and the other is to ensure the management process of material control. The employees who participated in the supervision and inspection on that day were replaced by floating personnel. Conduct supervision and inspection at 2 pm every day. At the same time, inspection management has been strengthened. It can also improve and strengthen the work consciousness and quality consciousness of each employee. 3. Issue the Advanced Award for Cost Control Work Appraisal 10 every month, which will be drawn from the material control expenses in 200 yuan, and each person will receive 20 yuan. In order to improve the enthusiasm of collective employees. 6. Work plan for 2006. Strengthen communication with employees: maintain face-to-face communication with each employee at least twice a month to understand and master the employees' mentality and enable them to carry out their work better. 2. Consolidate the paid service of indoor work: maintain and improve the sanitary quality of indoor work. Clean the high position and glass of the room regularly once a month to consolidate the continuous cooperation rate. 3. Cooperate with the operation department to carry out paid cleaning business. 4. Establish an internal quality supervision and inspection team to strengthen work inspection. 5, improve the training effect, in addition to the normal business training, let employees also participate in the "lecture", talk about their own work experience and experience, talk about their own work experience and future life goals and plans. In order to train employees' speaking ability, courage and eloquence, at the same time, it also strengthens communication between employees and enhances opportunities for mutual understanding. 6, clear post responsibility system, set up a working map on the wall of the clean duty room. 7. Set up a mobile red flag, and insert it into the work map together with the assessment results of advanced employees every month to motivate employees at all times. 8. In 2006, the material cost will be controlled in 400 yuan every month (with the trial operation of the control plan), and 4,800 yuan can be saved and controlled throughout the year. The cost of materials will be controlled from 3,400 yuan in 2005 to 3,000 yuan/month in 2006 (saving 400 yuan every month and saving more than 4,800 yuan every year). 3,000 yuan does not include the cost of homework. In the expense of 3,000 yuan, 200 yuan will be selected as the monthly bonus of advanced employees, and then 200 yuan will be selected as the bonus controlled by two foremen. The remaining 2,600 yuan will be distributed to 33 employees on average, and the 78 yuan of each index (excluding new home work) can be independently controlled by employees in 78 yuan. If employees only use 60 yuan this month, the remaining 18 yuan will be awarded to employees. This not only increases the enthusiasm of employees and foreman, but also increases wages and strengthens the professionalism of employees. 9. Increase the content development of indoor cleaning business. Increase the business content of floor waxing and carpet cleaning. The cost of floor waxing and carpet cleaning is lower, which saves time and effort than household cleaning and has a large development space. 10. Exterior wall cleaning plan: It is planned to clean the exterior wall once in May 1 (during Labor Day) and June 10 (during National Day). Seven. Suggestion 1. The development of cleaning business Now many business owners don't know that our company has indoor cleaning service. According to the usual observation, many foreign cleaning companies come to work in this building. Therefore, it is suggested that the company prepare some cleaning leaflets and submit them to every household. As far as this building is concerned, there is still a lot of room for clean development. For example, carpet cleaning and floor waxing have great development space and profits. And that cost is low. 2. Disinfection business found that our department strengthened the disinfection work in public areas, but many pests ran into business households. In principle, our department should cooperate with disinfection, but considering the cost, it is suggested that the company purchase some disinfection drugs, and then put them into small watering cans after they come back and sell them to operators. According to the preliminary calculation, each bottle of medicine with good proportion is only sold in 30 yuan, and each bottle can last for two to three months within 100 square meter, and each bottle of original medicine can last at least 20 bottles. After a good proportion, the cost of each bottle of medicine is 3 yuan, the cost of watering can is 7 yuan, and the cost is *** 10 yuan. Each bottle can earn 20 yuan ×20 bottles =400 yuan, and each bottle of original medicine is only 50 yuan. There are 5 households on each floor and 300 households in the whole building. If it goes well, you can earn 20 yuan ×300 households = 6,000 yuan at a time, and it is effortless. Selling 6000 yuan per year ×4 times =24000 yuan. (This business item can be included in the cleaning leaflet) 3. After consolidating the construction business, you can expand the development business.