How to complain about what department the property company is looking for?

Complaints about property can be submitted to the real estate administrative department of the local people's government at or above the county level. For major problems of property enterprises, owners can complain to the property management section of the local housing authority, which is mainly responsible for accepting complaints from owners' committees or developers.

legal ground

Article 42 of the Regulations on Property Management

The price departments of the people's governments at or above the county level shall, jointly with the real estate administrative departments at the same level, strengthen the supervision of property service charges.

Article 48 of the Regulations on Property Management

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.

1. Before the establishment of the owners' meeting, the charging standard for ordinary residential property services was determined according to the assessed property management service level and the government-guided price.

2. After the establishment of the owners' congress, the property service charges shall be decided by the owners' congress and reported to the competent price department for the record.

3. Gradually establish a market-oriented price mechanism determined by the owners' committee and the property company through consultation, which is consistent with the quality and price.

4. Residents can directly report the unreasonable charges in property management to the municipal and district price departments.

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