Ask the mayor to reply

Generally, we will reply within 15 days. There may still be some time difference between the email sent on your website and the actual letter. Physical letters may need to be mailed and your real name is required.

According to the provisions of Article 22 of the Regulations on Letters and Visits, the relevant administrative organs shall register the letters and visits directly submitted by the petitioners to administrative organs other than the letters and visits offices of people's governments at all levels in accordance with the regulations; Letters and visits that conform to the provisions of the first paragraph of Article 14 of these regulations and fall within the statutory functions and powers of this organ shall be accepted, and shall not be prevaricated, perfunctory or delayed; For petitions that do not fall within the scope of functions and powers of this organ, the complainant shall be informed to submit them to the competent authority.

After receiving the complaint, the relevant administrative organ may reply whether it is accepted or not on the spot, and shall give a written reply on the spot; If you can't answer on the spot, you should inform the complainant in writing within 15 days from the date of receiving the complaint. However, unless the complainant's name and address are not clear.

Local and municipal websites will also be asked to answer, "We have strict requirements on the time limit for the completion of letters from the mayor's mailbox. 5 working days to answer questions and 0 working days to answer general complaints/kloc-0; Important complaints should be settled and answered within 15 working days, especially complicated complaints can be extended by 15 working days. In this regard, we have established a special system of regular statistics and public supervision. Thank you for your concern and concern about the mayor's mailbox! "