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What is the most effective way to complain about residential property? What should property management do?

Now everyone attaches great importance to the environment and some properties in the community, but some properties in the community are not well managed, but they also have to pay related property fees, so the owners will be very annoyed and want to complain to the owners, but what phone should they call if they complain about the properties in the community? Next, what is the most effective phone number to complain about residential property? What should property management do?

What is the most effective telephone number to complain about residential property?

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If it is because the property fee and parking space price are unreasonable, you should complain to the local price authorities, such as the price bureau. The most appropriate way is to call 12358 or complain to the local price bureau.

The direct administrative department of the property management company is the local real estate administrative department, such as the local housing authority; If you want to complain about other contents of the property company, it is most appropriate to go to the local real estate administrative department. If there is a crack in your room, you should find a developer, because the property management company and the developer are two independent legal persons, just like if you buy a home appliance, you can only find the person who sold it to you if there is a quality problem, and you can't blame the property management company. The realty service enterprise is neither the builder nor the owner of the house, but only manages the public area according to the contract. If it is about the price, such as unclear charges and arbitrary charges, you can report it directly to the local price bureau.

What should property management do?

1, comprehensive service. Property management companies need to deal with all kinds of public and comprehensive affairs in the community, accept complaints and consultations from owners in the community, and actively carry out cultural and recreational activities conducive to the physical and mental health of owners in the community.

2. Management, maintenance and protection of facilities. Property management companies must also carry out daily management, repair and maintenance of houses, public facilities and supporting facilities in the community. This includes the management and maintenance of fire fighting equipment, elevators, street lamps and signboards.

3. Green maintenance. Property companies need professionals to manage and maintain the gardens and landscaping in the community, including planting green plants, watering and fertilizing. To create a green environment in the community.

4. Cleaning service. Property companies need to formulate a sound cleaning system and hire special personnel to be responsible for the daily cleaning and hygiene of residential corridors, elevators, roads and public places.

5. Security services. Property companies need to formulate a security system for residential areas, including arranging special personnel to stand guard, patrol and be on duty, adopting a registration system for foreign personnel, and equipping staff with security devices.

6. Parking space management service. Property companies need to formulate a parking space management system to effectively manage vehicles entering and leaving the community, and there is a special person responsible for guiding the orderly passage and parking of vehicles.

After reading this article, you should know something about property. When we pay the property fee, it is also one of our concerns. If you want to complain about property, you can refer to this article.