Which department should shopping mall property complaints go to?

The Housing Authority is the industry management department of the property company, and has the obligation to deal with the violations of the property company.

Legal basis: "Regulations on Property Management" Article 48 The real estate administrative departments of local people's governments at or above the county level shall handle the complaints made by owners, owners' committees, property users and property service enterprises in property management activities.

1. The property management company can lodge a complaint with the local real estate management department, which is the competent department of the property management industry;

Be prepared before complaining. Try to write it down and don't complain verbally;

3. Before submitting the application, look at the terms of the property management agreement signed between you and the property management company to see if the evidence is sufficient and complete.