Is community monitoring provided by the property?

Community monitoring is provided by the property, and the monitoring video is aimed at public areas such as "within the community", so there is no problem of infringing on the privacy of other owners, and every owner has the right to view the monitoring video. At the same time, the ownership of residential monitoring equipment belongs to all owners and belongs to one of public facilities. The property management company is only an enterprise responsible for management and service, and can maintain the personal and property safety of all owners through monitoring equipment. If the owners or the owners' committee have legitimate requirements, the property company has the obligation to provide surveillance video.

How to manage the monitoring facilities and equipment in the community?

1, residential monitoring facilities and equipment shall be monitored and operated for 24 hours;

2, order maintenance department is responsible for the daily management of residential monitoring facilities and equipment, engineering department is responsible for the daily maintenance of residential electronic monitoring facilities and equipment;

3, residential monitoring facilities and equipment failure, residential monitoring command center personnel on duty should promptly report to the competent leadership, notify the engineering department for maintenance, it is strictly prohibited to deal with without authorization, so as not to cause losses;

4. It is forbidden to install and use all kinds of non-working software in the monitoring computer of the community monitoring command center;

5. The community monitoring command center should strictly abide by the work discipline, and it is strictly forbidden to remake, copy, delete, spread rumors or discuss the monitoring screen without permission, and pay attention to protecting customer information and secrets;

6. The personnel on duty in the residential monitoring command center should carefully observe the monitoring screen, continuously track and monitor all kinds of abnormal situations, and report to the competent leader in time;

7. The personnel on duty in the residential monitoring command center shall keep all kinds of important monitoring information in time and shall not delete it without permission.

Can community monitoring be retrieved at will?

It depends on the ownership of facilities and equipment. The surveillance video equipment belongs to all the owners of the community * * *. Since it belongs to * * * with facilities and equipment, according to the regulations, "the owners have rights and obligations to the * * part other than the exclusive part of the building; Never give up your rights or fulfill your obligations. At the same time, according to the regulations, the rights enjoyed by the owners are: service right, suggestion right and voting right; The right to vote and be elected, the right to supervise, the right to know and other rights stipulated by laws and regulations.

Therefore, the owner has the right to know and know the relevant information of property activities. Property management personnel can inform the owner of the video information related to a specific time period and a specific event in the monitoring video.