Management of Tianjin Lan Chao Electric Power Maintenance Co., Ltd.

The company adheres to the concept of "taking the market as the guide, expanding the scale with talents, creating benefits with scale, improving quality with training, serving with quality and building a brand with service". Once the customer service is lifelong, once the customer service is lifelong, it will build a platform for common growth with employees and win-win with customers.

(1) team building

According to the overall market planning, the company makes a human resource plan to ensure that the number, quality and structure of personnel meet the needs of business development. In the early days of the company, in order to train personnel quickly, we recruited 1000 college students every year and sent them to various power plants for training. With the expansion of maintenance business, the skills of new employees have been continuously improved, which has become the backbone of the company's performance. The company also transferred the backbone from Tianjin Electric Power Construction, recruited professional and technical personnel from the society, and constantly optimized the team structure, which has formed a professional maintenance team of more than 3,000 people.

In human resource management, the company adopts the employment form of combining contract system and agency system, and the salary of employees is in line with the market price. According to the principles of skilled post, post salary and performance bonus, the salary curve of salary point system is formulated. Regardless of the form of employment and the length of service, the income of employees is in line with the wage curve. Staff training is mainly based on internal mentoring, supplemented by external centralized training, supporting skill appraisal and examination, and those whose skills fail to meet the prescribed years will be dismissed; Considering that the maintenance projects are scattered all over the country but relatively stable, the company implements the localization policy, and employees are arranged in projects close to home as far as possible.

With the stability of maintenance units, the increase of maintenance projects and the improvement of employees' skills, maintenance projects have formed the ability of personnel incubation. The company issues personnel training indicators to the maintenance project department every year, and through the way of "replacing old employees and supplementing new employees", it ensures that the personnel structure of old projects is reasonable and meets the development needs of new projects.

(2) Production management

Combined with many years of maintenance practice, the company learned and absorbed the experience of power generation production industry, and established a mature management system integrating maintenance management manual, program documents and workflow according to systematic management ideas to realize the close combination of posts and business.

The company attaches importance to safety behavior management and safety technology management, establishes a safety risk analysis and evaluation system, and emphasizes intrinsic safety. Invested 40 million yuan in succession, purchased a large number of advanced machines and tools, purchased and developed equipment management software, established an outline of knowledge system, hired external experts, and formed a set of mature technical materials and operation templates. Based on the long-term maintenance experience of several projects and the accumulation of new technologies and knowledge, the company has mastered the life cycle of equipment and components, which can ensure the long-term economic operation of the unit.

The company has served many power generation groups all the year round, accumulated experience in integrating into power plant culture, interface production management and cultivating production habits, and successfully explored the operation and management experience of maintenance and repair projects.

(3) Team building

The company takes the team as the basic operation team and carries out team building activities throughout the company. Team building includes fixed management, safety management, quality management, technical management and training.

The company takes the Red Flag team as the standard, implements the team building standard system, and constantly improves the team's self-management ability and collaborative work ability; Through bimonthly training management, elementary mentoring, advanced mentoring and exam-oriented structural ability training (ESA mode), the teaching plan will be implemented in the refined construction of teams and groups, and technical lectures, technical competitions, 1: 1 endorsement, mechanic question and answer, thesis writing, theoretical test and knowledge competition will be adopted to set a benchmark and model to encourage active learning and mutual learning. The company has established internal skill appraisal standards, stipulated the equipment range and maintenance technology that different types of work should master, and formed a mechanism for matching skill appraisal with post salary and career, which has been appraised for more than 3,000 times. The company holds professional skills and knowledge competitions every year, which enriches the good atmosphere of "comparing, learning, catching up, helping and surpassing".

(4) Logistics support

The characteristics of the industry and the nature of the work determine that most employees will live on the construction site for a long time. The company will carry out spiritual civilization construction and pay attention to the quality of life of employees in accordance with the concept of "people-oriented".

The company's trade unions invest a certain amount of money every year to carry out holiday cultural and sports activities, enrich employees' amateur cultural and sports activities, enrich employees' spiritual life, promote mutual exchanges, let employees work with a relaxed attitude and enhance team cohesion; Every year, we invest special logistics funds to maintain the configuration of logistics facilities at the maintenance site, and improve the quality of logistics services through specialized logistics property companies to ensure the harmony and stability of the team.