Job Recruitment Website - Property management - Property Safety 20 18 Training Plan
Property Safety 20 18 Training Plan
According to the actual situation, according to the professional skills and personal qualities of security guards, all security guards are trained in military physical fitness, public security management and fire fighting knowledge. Improve the comprehensive service quality of all security guards in an all-round way, so as to reflect the service purpose of our company and shape a good corporate image.
First, the training content:
I. Safety Management System (Attached: Safety Officer Code)
1, security discipline, responsibility and authority, professional ethics and etiquette regulations
2. Code of Conduct
3, walkie-talkie use rules
4, security personnel reward and punishment system
5, job responsibilities
Second, the fire knowledge
1, fire safety knowledge
2, fire extinguishers and fire extinguishing methods
3. Obligatory tasks *
4, fire alarm program
5, found that the fire alarm, fire emergency procedures.
Third, public security management knowledge
1, property management and public security management requirements
2. Self-defense
3. Handling methods of various security problems
4, security personnel salary * management standard operating procedures
5, accident prone parts to strengthen preventive measures.
Fourth, military quality.
1, separate assessment criteria
2. Capture the enemy's application of technology.
Second, training programs.
According to the leadership instructions and the actual situation. The supervisor is fully responsible for the management and assessment of the security personnel of this project. Therefore, all security personnel (except the personnel on duty) and supervisors are required to participate in this training and be assessed during the training. After the training, the existing security personnel will be screened and adjusted according to the actual situation.
I. Training Time
1, and the training time is 1 month, every Monday, Wednesday and Friday (every September).
2. The training is conducted in the way of crossing practice and theory, and the time schedule is temporarily decided according to the specific situation.
Second, the training place
Company gate
Third, training objectives.
First, improve the overall quality of all security personnel and establish a good social image.
Second, improve the work efficiency and service quality of all security personnel and provide efficient and thoughtful services for the company.
Third, improve the self-study and self-discipline ability of all security personnel to realize the enterprise vision.
Four, training management regulations
In order to ensure the smooth training of all security personnel and achieve the expected goals, the following disciplines are formulated according to the employee handbook of our company:
1, you may not attend the training without reason, and offenders will be treated as absenteeism.
2. Don't leave early or be late for the training, or you will donate the activity fund.
3. Abide by discipline, and don't do anything irrelevant to the training content during the training.
Fifth, assessment management.
extreme
I. Job responsibilities
1. According to the signed property management contract, formulate the property management plan for the property project, and report the management situation to the company regularly.
2. Supervise, manage and guide the subordinate maintenance team, nursing team, cleaning team and other team rooms to carry out their work.
3. According to the company's relevant management system and the specific situation of the property management office, these detailed rules for property management are formulated.
4. Complete other tasks assigned by the company.
Two. Vehicle management system
1. Manage vehicles in the project area according to law, be responsible for directing vehicles to drive and park in the area, and maintain traffic and parking order.
2. Motor vehicles driving in the area, the speed shall not exceed 15 km, it is strictly prohibited to honk, test run, repair and practice.
3. Pay close attention to the vehicle situation and the driver's behavior. In case of drunk drivers, they should be dissuaded immediately and reported to the squad leader so as to deal with them in time and avoid traffic accidents.
4. When the vehicle leaves the library, carefully check the vehicle and the driver (owner). When in doubt, you should immediately salute the driver before stopping and ask politely.
5. Command the vehicles in the parking lot to park, store and monitor neatly, and make records on the vehicle access registration form at the same time. Vehicles must be registered.
3. Call the police:
1. Once public security incidents such as fighting, hooliganism and gathering people are found, they should report to the leaders in time, notify all the guards to gather and call the police.
2. The informant shall explain the location of the crime, the number of people, whether the personnel carry the murder weapon, and give his name.
Tisso
According to the current actual situation, according to the overall business skills and personal quality of security guards, all-round military quality, public security management, fire protection knowledge and other training. Improve the comprehensive service quality of security guards in an all-round way to reflect our company's service purpose and shape a good corporate image.
First, the training content
I. Security management system
1, security discipline, responsibility and authority, professional ethics and etiquette regulations
2. Code of Conduct
3, walkie-talkie use rules
4, security personnel reward and punishment system
5. Responsibilities of each post
Second, the fire knowledge
1, fire safety knowledge
2, fire extinguishers and fire extinguishing methods
3. Obligatory tasks *
4, fire alarm program
5, found that the fire alarm, fire emergency procedures.
Third, public security management knowledge
1, property management and public security management requirements
2. Self-defense
3. Handling methods of various security problems
4, security personnel salary * management standard operating procedures
5, parking lot management standard operating procedures
6. Strengthen preventive measures for 1 1 accident-prone parts.
Fourth, military quality.
1, separate assessment criteria
2. Capture the enemy's application of technology.
Verb (abbreviation of verb) professional knowledge of property management
1, the concept of property management
2, the classification of property management
3, the main content of property management
4. Quality requirements and professional ethics of property management personnel
5. Basic principles of property management
Second, training programs.
According to the leadership instructions and the actual situation. Each project supervisor is fully responsible for the management and assessment of the security guards of this project. Therefore, this training requires all security guards (except on duty) and project supervisors to attend, and the assessment will be carried out during the training. After the training, the existing security personnel will be screened and adjusted according to the actual situation.
I. Training Time
1, the whole training time is several months.
2. See the training schedule for the specific time.
3. The training is conducted in the way of crossing practice and theory, and the time schedule is temporarily decided according to the specific situation.
Second, the training place
Choose the place where our company's projects are concentrated.
Third, training objectives.
First, improve the overall quality of all security personnel and establish a good social image.
Second, improve the work efficiency and service quality of all security personnel, and provide efficient and thoughtful services for owners (users).
Third, improve the self-study and self-discipline ability of all security personnel to realize the enterprise vision.
Four, training management regulations
In order to ensure the smooth training of all security personnel and achieve the expected goals, the following disciplines are formulated according to the employee handbook of our company. The details are shown in the Annex.
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