How to improve the service quality of property personnel?

To improve the service quality of property personnel, we can start from the following aspects:

1. Strengthen the owner's service awareness training. Through regular training, property management personnel can deeply understand the owner's service concept and master the owner's service skills, which is the basis for improving service quality.

2. Optimize the service process. Property companies should establish and improve various rules and regulations, including employee handbook, attendance system, reward and punishment system, etc. To ensure the code of conduct of employees and the normal operation of the company. At the same time, in view of the complaints and suggestions of the owners, a feedback mechanism is established to solve the problems in time and improve the satisfaction of the owners.

3. Strengthen internal management. Property companies should establish and improve various rules and regulations, including employee handbook, attendance system, reward and punishment system, etc. To ensure the code of conduct of employees and the normal operation of the company. At the same time, in view of the complaints and suggestions of the owners, a feedback mechanism is established to solve the problems in time and improve the satisfaction of the owners.