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Detailed rules for the implementation of some provisions of Xiamen property management
Detailed Rules for the Implementation of Certain Provisions on Property Management in Xiamen are as follows: Chapter I General Provisions
Article 1 In order to standardize the property management activities in this Municipality and safeguard the legitimate rights and interests of owners, property users and property service enterprises, these Detailed Rules are formulated in accordance with the provisions of the Regulations of Xiamen Municipality on Property Management and other relevant laws, regulations and rules, and in combination with the actual situation of this Municipality.
Article 2 The municipal construction administrative department is the administrative department in charge of property management in this Municipality, and shall perform the following duties:
(a) to organize the implementation of laws, regulations and rules related to property management, and to implement the relevant provisions of property management;
(2) Formulating policies and measures related to property management;
(three) to guide and coordinate the relevant departments (units) such as the administrative department in charge of district construction, the sub-district office (town people's government) and the municipal property management association to carry out property management related work according to law;
(four) to guide the construction administrative departments of all districts to make specific administrative acts such as administrative punishment and complaint handling according to law;
(five) unified supervision and management of the city's special maintenance funds;
(six) to guide the administrative department in charge of district construction to supervise and manage the bidding activities of property management;
(seven) to organize or guide the qualification examination and approval management and daily supervision and inspection of property service enterprises;
(eight) the establishment of credit files, credit supervision, supervision and inspection system in the field of property management;
(nine) to carry out the city's property management regulations and policies publicity and supervision personnel training;
(10) To guide the administrative department in charge of district construction to regularly organize relevant staff of neighborhood offices (town people's governments) and community residents' committees, as well as members (candidates) of the owners' committee and full-time staff of the owners' committee to carry out training on laws, regulations and policies related to property management;
(eleven) other property management and supervision duties as stipulated by laws, regulations and rules and the municipal government.
Article 3 The civil affairs department shall be responsible for the registration of owners' committees and other related work, and perform the duties of supervision and management according to law.
Article 4 The district construction administrative department shall perform the following duties of property management supervision and management within its jurisdiction:
(a) to guide the street offices to perform the relevant supervisory duties of property management;
(two) in conjunction with the subdistrict office (town people's government) to adjust and decide the regional scope of property management;
(three) to handle (early) property service contracts, property management bidding and other filing matters;
(four) supervision and management of property management bidding activities;
(five) to handle the examination and approval or service matters of the property service enterprises in the early stage;
(6) Handling property management complaints according to law and establishing a district-level diversified dispute coordination mechanism;
(seven) to cooperate with or organize the implementation of the qualification inspection and daily supervision and inspection of property service enterprises;
(eight) to organize the implementation or cooperate with the implementation of administrative penalties for property management;
(nine) responsible for the daily supervision and management of the use and verification of special maintenance funds;
(ten) regularly organize neighborhood offices (town people's government), community residents' committees and owners' committees (candidates), full-time staff of owners' committees and other relevant property management laws and regulations knowledge training;
(eleven) other property management and supervision duties stipulated by laws, regulations and the municipal and district governments.
The construction administrative departments of each district shall, according to the construction area of property management under their jurisdiction, equip full-time personnel for property management according to the standard of every 2 million square meters 1 full-time personnel, and guarantee the working funds.
District construction administrative departments may entrust their full-time property management agencies to be responsible for daily supervision and management.
Article 5 Sub-district offices (town people's governments) are responsible for organizing and coordinating the establishment of the owners' congress and the preparation, election and general election of the owners' committee, guiding and supervising the daily activities of the owners' congress and the owners' committee, and specifically performing the following duties of property management supervision and management within their respective jurisdictions:
(a) responsible for verifying the conditions for the establishment of the owners' meeting, organizing the establishment of the preparatory group for the first owners' meeting, and guiding the preparatory work;
(two) to guide and supervise the election and voting activities of the owners' congress and the owners' committee according to law;
(three) ordered the owners' committee to rectify and dissolve serious violations;
(4) To be responsible for organizing the owners' meeting when the owners' committee is not elected according to law, the owners' committee resigns collectively, the neighborhood office dissolves the owners' committee, the owners' committee fails to organize the owners' meeting as required and refuses to implement the decision of organizing the meeting within a time limit;
(5) In case of emergency as stipulated in the rules of procedure and management regulations, if the director and deputy director of the owners' committee fail to convene the meeting without justifiable reasons, 1 members of the owners' committee shall be designated to organize the meeting of the owners' committee;
(six) if the owners' committee cannot hold a meeting, it shall be responsible for directly organizing the owners' meeting and electing the owners' committee;
(seven) if the owners' committee fails to complete the general election according to law, it shall supervise the owners' committee to organize the general election, or directly organize the general election;
(eight) to investigate the decisions of the owners' congress and the owners' committee in violation of laws and regulations, and order them to make corrections within a time limit or report to the district construction administrative department for cancellation;
(nine) the official seal of the owners' committee that has been dissolved or whose term expires but has not completed the general election;
(ten) to organize a joint meeting of street property management;
(eleven) handling petitions involving the owners' congress and the owners' committee according to law;
(twelve) other property management and supervision duties stipulated by laws, regulations and the municipal and district governments.
Article 6 Community residents' committees (community workstations) shall assist neighborhood offices or be entrusted by neighborhood offices to carry out the following property management-related work within their respective jurisdictions according to law:
(a) to guide the owners' congress and the owners' committee to carry out property management related work;
(two) to supervise the owners' committee to do a good job in the transfer of property management related information after the termination of the property service contract;
(three) according to the announcement of the establishment of the preparatory group of the street office, organize the owners to recommend and produce the owners' representatives;
(four) to coordinate and handle disputes between owners and owners, owners and owners' committees, owners and property service enterprises, and owners' committees and property service enterprises;
(5) Before the owners' committee comes into being or when the owners' committee fails to perform its duties according to law, under the guidance and supervision of the subdistrict office (town people's government), the owners' committee shall organize the owners' general meeting to vote on the relevant duties in the use of special maintenance funds and accept the supervision of all owners;
(six) other property management and supervision duties stipulated by laws, regulations and the municipal and district governments.
Article 7 Sub-district offices (town people's governments) and community residents' committees shall be equipped with full-time staff to implement working funds and perform their duties of property management and supervision according to law.
Article 8 Sub-district offices shall, according to the actual situation of property management, regularly organize urban management law enforcement, public security, safety supervision, industry and commerce, justice, community neighborhood committees and other relevant departments and institutions to hold joint meetings on property management, coordinate and deal with major issues in property management, and establish a one-stop diversified dispute coordination mechanism. The meeting may invite the district construction administrative department to give business guidance, or invite property service enterprises, members of the owners' committee and owners to attend the meeting as nonvoting delegates.
Ninth street offices may entrust community residents' committees to organize joint meetings of property management.
Sub-district offices shall not delegate matters entrusted by the district construction administrative department.
Tenth property management joint meeting agreed on the internal work of the government, the participating government departments and institutions should be implemented; Refuse to perform without justifiable reasons, shall be investigated for administrative responsibility according to law.
With the consent of the joint meeting of property management, the specific administrative acts made by the participating government departments and institutions shall be performed by the property service enterprises and the owners' committee, except that the administrative reconsideration organ and the people's court decide to suspend the execution of the relevant specific administrative acts according to law; Refuses to perform, the government departments and institutions that have made the specific administrative act shall enforce it according to law or apply to the people's court for enforcement.
The convening unit of the joint meeting of property management shall sort out and keep the minutes of the joint meeting of property management.
Eleventh District Construction Bureau, street offices, community neighborhood committees shall establish a platform for handling property complaints and mediating disputes, and may entrust property management industry experts, lawyers and other professionals to mediate property management disputes.
The owners' committee shall, in accordance with laws, regulations, rules and management regulations, dissuade and stop owners from harming the legitimate rights and interests of others in the property management area and mediate property management disputes.
Article 12 Encourage and advocate the municipal and district construction administrative departments and their full-time property management agencies, neighborhood offices (town people's governments) and community residents' committees to employ third-party professional organizations to assist in the specific supervision and management of property services according to the needs of their work.
Chapter II Owners' Congress and Owners' Committee
Section 1 Owner
Thirteenth the following subjects enjoy the rights of owners in property management activities, and perform the obligations of owners:
(a) the right holder recorded in the certificate of real estate rights or the real estate register;
(2) a person who has not obtained ownership by registration, but legally occupies the exclusive part of the building based on legal acts aimed at transferring ownership, such as buying and selling, giving, demolition and resettlement;
(3) the person who has obtained the ownership of the exclusive part of the building by virtue of the effective legal documents of the people's court and the Arbitration Commission;
(four) the person who has obtained the ownership of the exclusive part of the building due to legal construction;
(five) other personnel who meet the requirements of laws and regulations.
The subject who meets the provisions of the preceding paragraph shall provide legal and valid certificates.
Section 2 Preparatory Group for Owners' Congress
Fourteenth in a property management area, the construction area of the property sold and delivered for use reaches more than 50%, or the first phase of the property is sold and delivered for use for two years, the first owners' meeting shall be held and the owners' meeting shall be established. Street offices (Town People's Government) shall be responsible for organizing the establishment of the preparatory group for the first owners' meeting (hereinafter referred to as the preparatory group) within 30 days after receiving the report on the establishment of the owners' meeting submitted by the construction unit or the written request of the owners above/kloc-0.
The members of the preparatory group are composed of 7 to 1 1 representatives from neighborhood offices, community neighborhood committees, construction units and owners, of which the number of owners' representatives is not less than two thirds of the total number of the preparatory group; The head of the preparatory group is designated by the sub-district office (town people's government), and the deputy head is designated by the community neighborhood committee.
The construction unit no longer exists, or after the written notice of the street office (town people's government), the construction unit shall not be a member of the preparatory group without entrusting a representative to participate in the preparatory group within the notice period.
Fifteenth representatives of the owners in the preparatory group shall meet the following conditions:
(a) with the identity of the owner, the owner of the residential area should actually live in the residential area;
(2) Having full capacity for civil conduct;
(three) to fulfill the obligations of the owners as stipulated by laws and regulations;
(four) I and my close relatives are not employed by the property service enterprises that provide services for the property management area;
(five) enthusiastic about public welfare undertakings and have time to participate in the work of the preparatory group;
(six) whether there are unpaid property service fees, special maintenance funds and other expenses and illegal acts;
(seven) other conditions stipulated in the interim management statute.
The number of owners' representatives should consider the balanced distribution of property type, building (staircase) and construction area.
Article 16 Sub-district offices (town people's governments) shall make an announcement on the composition of the preparatory group within 5 days from the date of receiving the report from the construction unit or the owner's request, and make an announcement in a prominent position in the property management area for a period of not less than 7 days.
The announcement of the establishment of the preparatory group shall specify the number, conditions, ways, ways and time limit of the owners' representatives.
The community residents' committee shall, according to the announcement of the establishment of the preparatory group, organize the owners to recommend and produce owners' representatives. The owner's representative is determined according to the votes.
After the list of members of the preparatory group is determined, the sub-district office (Town People's Government) shall publicize the list in a prominent position in the property management area, and the publicity time shall not be less than 7 days. During the publicity period, if the owner has any objection to the members of the preparatory group, the sub-district office (Town People's Government) shall conduct a review.
Upon the expiration of the publicity period of the members of the preparatory group, if the owner has no objection or the objection is not established after examination, the subdistrict office (town people's government) shall timely announce the members of the preparatory group, their job responsibilities and work rules in a prominent position within the property management area, and the publicity period shall not be less than 7 days. The preparatory group shall be established as of the date of announcement.
Within one month after the establishment of the preparatory group, the sub-district office (town people's government) shall organize the preparatory group to carry out the training of relevant laws and regulations on property management.
Article 17 The preparatory group shall make the following preparations:
(a) to confirm and publish the identity of the owners, the number of owners and the area of the exclusive part of the building owned by each owner;
(two) to determine the time, place, form and content of the first owners' meeting;
(three) to formulate the management statute and the rules of procedure of the owners' meeting;
(four) to formulate the methods for the selection of candidates for the owners' committee and the methods for the election of the owners' committee, and determine the list of candidates for the owners' committee;
(five) to complete other preparatory work for the first meeting of the owners' congress.
Article 18 The preparatory group shall hold a meeting and make a decision on the preparatory work in accordance with the principle that the minority is subordinate to the majority.
The meeting of the preparatory group shall be convened and presided over by the head of the preparatory group or its entrusted members. Except for legal persons or other organizations, members of the preparatory group may not entrust agents to attend the meeting. The meeting of the preparatory group shall be attended by more than half of the members of the preparatory group, and the decisions made must be agreed by more than half of all the members of the preparatory group.
The meeting of the preparatory group shall be recorded in writing and filed. The decision made by the preparatory group meeting shall be signed by the participating members and announced to all owners within 3 days from the date of making the decision.
Due to the needs of the preparatory work, the seal must be used when issuing documents and materials in the name of the preparatory group. After the preparatory group makes a decision in accordance with the provisions of the preceding paragraph and the community residents' committee reports it to the street office (town people's government) for approval, the community residents' committee may make a seal on its behalf.
If the decision of the preparatory group violates laws, regulations and relevant provisions, the sub-district office (town people's government) shall order it to make corrections.
Article 19 The preparatory group shall announce the meeting time, place, topics, agenda and preparations in a prominent position in the property management area before the first owners' meeting 15.
The preparatory group shall, within 30 days from the date of its establishment, complete the preparatory work stipulated in Article 17 of these Rules and organize the first meeting of the owners' congress. If the preparatory group cannot hold a meeting of the owners' congress and elect the owners' committee within 30 days from the date of its establishment, the subdistrict office (town people's government) may dissolve the preparatory group and re-establish the preparatory group.
Twentieth street offices (town people's government) are encouraged to entrust a third party to set up a preparatory group, hold a meeting of the owners' assembly, and elect the owners' committee by purchasing services.
Article 21 The construction unit shall provide the preparatory group with the list of owners, their contact information and the area of the exclusive part of all buildings owned by the owners. If the construction unit cannot provide it, the street office (town people's government) shall consult the real estate transaction rights registration agency. The real estate surveying and mapping archives management institution shall give a written reply within 7 working days after receiving the written inquiry letter from the subdistrict office (town people's government), and provide the inquiry contents.
Twenty-second preparatory funds for the first owners' meeting shall be borne by the construction unit. The construction unit shall complete the project.
Before acceptance for the record, the preparatory funds shall be paid to the neighborhood office (Town People's Government) where the property is located in one lump sum. The payment standard of reserve fund is: if the total construction area of the property is less than 50,000 square meters, it will be paid per square meter 1 yuan; The part exceeding 50,000 square meters shall be paid by 0.5 yuan per square meter, and the reserve fund paid by the construction unit shall not exceed 200,000 yuan at most.
Twenty-third reserve funds should be stored in special accounts and used for special purposes. After the first owners' meeting, the preparatory group shall announce the use and balance of preparatory funds to all owners and accept the supervision of all owners. The balance of funds should be transferred to the public revenue fund account.
Section 3 Owners' Meeting
Article 24 Where a meeting of the owners' congress is convened by soliciting opinions in writing, the opinions shall be served to the owners, and an announcement shall be made in a prominent position in the property management area. The announcement period shall not be less than 15 days.
Twenty-fifth in a prominent position in the property management area for announcement or publicity, the owners' committee shall take the form of billboards and buildings (ladders) posted in the property management area, and according to the actual situation at the same time choose at least one of the following forms as a supplement:
(a) posted in the property services agencies, the owners' committee office;
(two) posted at the main entrance of the property management area;
(three) in the property management area of squares, shopping malls and other crowded commercial, cultural and sports service facilities posted at the entrance.
Twenty-sixth management regulations decided by the owners' meeting shall stipulate the following matters:
(a) Use and maintenance of * * * parts of the property and * * * facilities and equipment;
(two) the use and operation of property management houses;
(three) the rights and obligations of the owners to use the exclusive part of the property reasonably;
(four) the decoration of the roof, exterior wall, balcony, doors and windows of the property and the decoration and installation of outdoor facilities;
(five) the rights and obligations of the owners to maintain the environmental sanitation and public order in the property management area;
(six) the standard and method of payment of property public service fees, daily special maintenance funds and the distribution method of public benefits;
(seven) the responsibility of the owner in violation of management regulations;
(eight) other relevant contents that should be agreed.
Twenty-seventh management regulations shall come into force as of the date of consideration and adoption by the owners' meeting and shall be binding on all owners and property users.
Article 28 The rules of procedure of the owners' congress shall stipulate the following main items:
(a) the name of the owners' congress;
(two) the form, time and discussion mode of the owners' meeting;
(three) the method to determine the number of owners' voting rights;
(four) the specific way and main contents of the generation of the owner's representative and the owner's authorization;
(five) the voting procedure of the owners' meeting;
(six) the responsibilities of the owners' committee;
(seven) the rules of procedure of the owners' committee;
(eight) the qualifications, number, term of office and termination of duties of members and alternate members of the owners' committee;
(nine) the general election procedures of the owners' committee and the rules for the by-election of the members of the owners' committee;
(ten) the raising, use and management of the working funds of the owners' congress and the owners' committee;
(eleven) the name, use and management of the seals of the owners' congress and the owners' committee;
(twelve) the responsibilities and remuneration of the full-time staff employed by the owners' committee.
Twenty-ninth original documents such as votes, votes and power of attorney of the first owners' meeting shall be kept by the sub-district office (town people's government) for a complete election cycle. The custody of voting votes, voting votes, power of attorney and other materials of other owners' congresses shall be stipulated by the rules of procedure of owners' congresses.
Thirtieth owners have doubts about the voting and voting of the owners' congress, and the sub-district office (town people's government) can make necessary inspections, rechecks and re-statistics upon the proposal of the owners whose exclusive departments account for more than 20% of the total construction area and more than 20% of the total number.
Thirty-first owners can take stairs (buildings) and units as a unit to decide the property management affairs in this unit, but they shall not violate the provisions of laws, regulations, rules and management regulations, and shall not conflict with the decisions of the owners' meeting. Matters within the scope of each unit, discussion methods, procedures, etc. It should be stipulated in the management statute and the rules of procedure of the owners' meeting.
Thirty-second meetings of the owners' congress are divided into regular meetings and temporary meetings.
Regular meetings of the owners' congress shall be organized by the owners' committee in accordance with the rules of procedure of the owners' congress, and shall be held at least once a year.
Before the regular meeting of the owners' congress is held, the owners' committee shall publish the following contents in a prominent position in the property management area:
(a) the property management of the previous year;
(two) the work of the owners' committee in the previous year;
(three) the income and expenditure of the owners' meeting in the previous year;
(four) other related matters of property management.
Under any of the following circumstances, the owners' committee shall organize the convening of an interim meeting of the owners' congress, and issue an announcement on convening the interim meeting before the meeting 10:
(1) The owner proposes that the exclusive part of the property has been delivered for use and accounts for more than 20% of the total construction area and more than 20% of the total number of people;
(two) decided by the owners' committee;
(three) proposed by more than 50% of the owners' congress;
(four) a major accident or emergency needs to be dealt with in time;
(five) other circumstances stipulated in the management statute or the rules of procedure of the owners' meeting.
Article 33 If the owners' committee fails to organize regular meetings or temporary meetings of the owners' congress in accordance with the provisions of these Detailed Rules, the neighborhood office (town people's government) where the property is located shall order the owners' committee to convene within a time limit; If the meeting is not held within the time limit, the neighborhood office (town people's government) or community residents' committee where the property is located shall be entrusted to organize the meeting.
Article 34 Where an owner proposes to convene an interim meeting of the owners' meeting according to the provisions of Article 32 of these Detailed Rules, it shall provide the written proposal materials signed by the owner, the identity certificate of the owner and the effective contact information for proposing to convene the owners' meeting.
The owners' committee shall verify whether the proposed owners reach more than 20% within 15 days after receiving the proposed materials. If the owners' committee fails to verify or verify the untrue situation, it shall be verified by the sub-district office (town people's government).
After verification, the proposal conforms to the provisions of Article 32 of these Rules, and the owners' committee shall convene an interim meeting of the owners' meeting on the proposal within 30 days from the date of completion of verification. After verification, the proposal does not conform to the provisions of Item (1) and Item (3) of Paragraph 3 of Article 32 of these Rules, but the owner still thinks it necessary, he shall provide the written proposal materials signed by the owner, the owner's identity certificate and the effective contact information of the owner of the proposed proposal again in accordance with the provisions of Paragraph 1 of this Article, and propose to hold an interim meeting of the owners' meeting.
If the owners' congress has made a decision on property management matters, the owners' committee shall not organize an interim meeting of the owners' congress on the management matters within one year; Except that the owners' congress decides to cancel it according to law.
Article 35 When convening a meeting of the owners' general assembly, the time, place, topics, agenda form and voting rules of the meeting shall be publicized to all owners before the meeting is held, and the publicity time shall be no less than 10, and the community residents' committee where the property is located shall be informed in writing, unless it is decided to convene an interim meeting of the owners' general assembly due to major accidents or emergencies.
During the publicity period, the owners can put forward suggestions and opinions on matters voted by the owners' congress. The organization or institution that organizes the meeting of the owners' congress shall accept and explain the suggestions and opinions put forward by the owners, and may modify the specific contents of the matters to be voted. The items to be voted on shall be publicized again after revision, and the publicity time shall not be less than 10 days.
Thirty-sixth in the form of written opinions, the voting period of the owners' meeting expires, and the voting opinions of the owners shall be counted and checked in accordance with the principles of fairness, openness and transparency, and the voting results shall be announced in time. In the form of collective discussion, the voting results shall be announced on the spot.
The voting results shall be publicized to all owners. The voting results produced in the form of written opinions shall be publicized for more than 30 days, and the voting results produced in the form of collective discussion shall be publicized for more than 7 days. The publicity content shall include the basic information of the owners, the area of all exclusive parts of the building, the opinions of the owners on voting matters, and the summary results of all the owners' opinions on voting matters.
The voting votes, voting votes and written power of attorney of the owners' congress meeting shall be kept by the owners' committee for a period of not less than 5 years.
If the voting results of the owners' congress are not publicized in accordance with the provisions of the second paragraph of this article, the neighborhood office (town people's government) where the property is located shall order it to be publicized within a time limit and inform all the owners.
Article 37 The decision of the owners' meeting shall take effect as of the date of announcement. During the publicity of the voting results of the owners' congress, if the owners have any objection to the voting results, the organization that organized the meeting of the owners' congress shall record and reply in time. At the expiration of the publicity period, if the owners have no objection to the voting results or the objection is not established, the decision of the owners' meeting shall be announced in a prominent position in the property management area.
In the form of written opinions, if the owners have any objection to the voting results, they can consult their voting opinions, and the organization or institution that organized the owners' general meeting shall provide the owners' voting opinions in time for reference. If the voting opinions of the owners are inconsistent with the public voting results, the voting results shall be re-counted and publicized.
When examining my opinions, the owner shall provide my identity certificate and property certificate; When the owner entrusts others to consult the voting opinions, he shall also issue a written power of attorney.
Thirty-eighth owners' meeting to determine the number of owners' voting rights, according to the following methods to determine the exclusive part area and total construction area:
(a) the exclusive area is calculated according to the unit construction area recorded in the real estate register; Not yet registered, temporarily calculated according to the measured area of surveying and mapping institutions; Not measured, temporarily calculated according to the budget construction area recorded in the housing sales contract.
(2) The total construction area is calculated according to the statistical sum mentioned in the preceding paragraph.
Article 39 The owners' meeting shall determine the number of owners with voting rights, and determine the number of owners and the total number according to the following methods:
(1) The number of owners is calculated according to the number of proprietary parts, and a proprietary part is calculated according to 1 person. However, for the unsold and sold but undelivered proprietary parts, if the same buyer owns more than one proprietary part, it shall be counted as 1 person.
(2) Calculate the total number of people according to the statistical sum mentioned in the preceding paragraph.
Article 40 If there are more than two owners in the exclusive part, the owners shall elect 1 person to exercise their voting rights, but the number of owners represented by * * * is 1 person.
If the owner is a person without or with limited capacity for civil conduct, his legal guardian shall exercise the right to vote.
If the owner is a legal person, his legal representative or an agent entrusted by his legal representative shall exercise the right to vote.
If the owner entrusts an agent to attend the meeting of the owners' congress, his agent shall issue a written power of attorney, which shall specify the entrusted matters, the entrusted authority and the time limit.
Article 41 The owners' congress may decide that the owners should manage the property. Before the owners decide to manage themselves, they shall vote on the self-management plan and emergency safeguard measures, and inform the neighborhood offices (town people's governments) where the property is located.
Forty-second after the establishment of the owners' congress, the funds generated shall be borne by all owners.
Article 43 If the owners' meeting or the owners' committee meeting decides that it is necessary to make a copy, it can be made in one of the following ways:
(a) registered mail or express mail;
(2) e-mail;
(3) SMS;
(4) Other electronic information transmission methods.
The address, telephone number and e-mail address of the owner shall be subject to the registration method at the time of check-in; If the owner fails to move in, the method provided by the owner in writing for the first time shall prevail. If the owner changes the contact information, it shall inform the owners' committee and the realty service enterprise within 15 days from the date of change.
The owners' committee or the convener of the owners' congress and the realty service enterprise shall, in accordance with the provisions, send a copy of the relevant materials to the owners, and then complete the copy.
The cc person shall keep the copied relevant records.
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