How to complain about the property is the most effective

We know that in the process of managing the community, the most feared thing is to be complained by the owners, which will bring them a lot of trouble. So, if the interests of the owners are damaged, how to complain is the most effective? Below I will bring you the most effective content of how to complain about the property. Let's have a look.

We know that in the process of managing the community, the most feared thing is to be complained by the owners, which will bring them a lot of trouble. So, if the interests of the owners are damaged, how to complain is the most effective? Below I will bring you the most effective content of how to complain about the property. Let's have a look.

First, how to complain about the property is the most effective.

(1) Find the manager of the property management company.

If you encounter management problems after check-in, or the attitude problems of residential property personnel, you can directly complain to the manager of the property company. As the head of the property company in this community, the manager of the property company has the responsibility and obligation to deal with related issues.

(2) Find the neighborhood office where the community is located.

If it is the inaction of the property company, it is generally the root cause of the property company, and it is ineffective to find a property; You can complain to the street office where the community is located. Street offices not only have the right to accept and assist in handling property incidents, but also can better urge property companies to deal with problems.

(3) Find the Property Management Section of the Housing Authority.

The Property Management Department of the Housing Authority is the department that directly supervises and manages the property companies within its jurisdiction, and is responsible for property system reform, market supervision, property management supervision and policy revision. The function of property management department is equivalent to traffic management of traffic police. So you can complain directly to the property management department, and the property management department will handle or coordinate the owner's complaints after the audit.

(4) Looking for developers

Generally, at the beginning of a residential area, a property company will be hired to manage the residential area developed by itself. If some property is not as a problem, the manager of the property company can't complain to the developer. Under normal circumstances, developers can quickly form the results of handling complaints from owners.

(5) Find media and network platforms.

In the case of property inaction, the owner can use mobile phone video, audio and other evidence, and can directly find the media or network platform for exposure; The exposed events have a great impact, and the relevant departments can deal with the problems quickly.

2. Which department can I complain about the property fee?

If the owners' meeting is established in the community, the owners can report to the owners' meeting, and the owners' meeting will come forward to negotiate with the property or decide whether it is necessary to change the property company.

In addition, the owner can also go to the price bureau to find out whether the property fee has been approved by the price bureau. If the owner thinks that it is inconsistent with the property charges and services, he has the right to complain to the price bureau. The price bureau has clear regulations on the fees charged by property companies, and has the right and obligation to supervise.

The Housing Authority is the industry management department of the property company, and has the obligation to deal with the violations of the property company. Owners can also complain to the Housing Authority or the Consumer Association.

If the above-mentioned complaint means cannot be solved, the owner can also collect evidence to bring a lawsuit to the people's court.

3. When should the property management fee be paid?

Most of the property management fees are collected from the month following the date of purchase 1. Owners who have not stayed or lived for a long time must pay other property management fees in addition to the domestic garbage cleaning fee. Different communities may have different regulations. You can look at the property service contract.

The above is the most effective content about how to complain about the property. To sum up, we know that complaints about property can be reported to housing management departments and developers. This will be more reliable and help us solve the problem.