The new house I bought is leaking. Which department should I complain to?

When a newly bought house leaks, you should generally complain to the property department first. Because the property department is generally entrusted by the developer to contact the maintenance affairs, the property department (entrusted by the developer) should contact the construction unit for warranty. The developer has a contract with the construction unit, and the developer has the warranty of the construction unit, so as long as it is not the cause of abnormal use, the construction unit must guarantee the "house leakage".

What are the obligations of the property?

1, Maintenance and maintenance of the property and its supporting facilities. For property, mechanical and electrical equipment, air conditioning system, water supply and power supply system, telecommunications system, public facilities, etc. It must be in good working condition to ensure the normal and safe use of the property, and it is impossible to wait for the fault to be repaired. Regular maintenance can prolong the service life of the property and provide basic use guarantee for the owners and tenants.

2. Strengthen public security and fire control management, and provide living and office security for owners and tenants. We should do a good job in public security management, undertake the safety, security and vigilance in the building and the community, and even eliminate all kinds of interference to keep the community quiet.

3. Do a good job in cleaning the property and the surrounding environment, including the discharge and removal of garbage, various wastes, sewage and rainwater, so as to maintain a clean and hygienic environment and provide a clean and comfortable living and office environment for the owners or tenants. A clean and tidy environment gives people visual beauty and psychological comfort.

4. Do a good job in greening construction and maintenance in the property management area, and provide a good ecological environment. Especially grassland greening and flowers and trees conservation are very important to create a beautiful and pleasant environment.

5. Do a good job in traffic management of buildings and communities. The contents include the management of parallel traffic and vertical traffic (elevators and escalators) in the community, as well as the cleaning of passages, roofs and other spaces and the maintenance of street lamps.

6. Strengthen vehicle management to prevent vehicles from being lost, damaged or causing accidents. It is required that the driving routes of residential areas and buildings be clearly marked, vehicles should drive at a speed limit, vehicles in the property area should be parked uniformly, and roads and corridors in the property area should be kept unblocked.

The house leaks, what about the property?

1. When the developer delivers the house to the buyers, it also delivers the Residential Quality Guarantee and the Residential Instruction Manual to the buyers. The guarantee clearly stipulates the warranty content and warranty time of all parts of the house. After the warranty period of the house expires, there is water leakage in the public part of the community, and the owner can apply for the housing maintenance fund to allocate maintenance funds.

As long as your house is under warranty, you can consult the developer and let him repair it. If the developer refuses to perform, and both parties fail to reach an agreement on the repair, they can sue the developer to perform their obligations. At the same time, you can also claim compensation from the developer for your property losses caused by housing quality problems.