Three complaint methods that developers are most afraid of

When you need to complain about the developer, call 123 15, which generally has little effect. If the operation is normal, the role of complaints from developers with complete documents will not be great.

1. If the developer really has a problem, you can choose to complain to the developer in written form in the supervision department of the Housing Authority, and the effect is obvious and the problem can be solved quickly.

2. When the developer has false propaganda, delayed delivery, substandard housing quality, and sudden increase in property fees without agreement, etc. It involves the legitimate rights and interests of consumers. At this time, you can call 123 15 to make a complaint.

3. There is a charge for calling 123 15. Consumer complaints about oil tanks shall be under the jurisdiction of the administrative department for industry and commerce where the developer is located. If they complain in a different place, they can add the local area code to the complaint telephone number 123 15 according to the address of the developer who needs to complain.

According to Article 39 of People's Republic of China (PRC) Consumer Protection Law:

Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.