How does the property solve the property loss compensation dispute of the owner?

Mainly based on the "management convention" signed by the property and the owner to define whether the property bears responsibility or how much responsibility. If the owner's private property is lost, it should first be judged whether there is negligence in the performance of the convention. Property has no custody of the owner's property and is not responsible for private property. If property losses are caused by non-performance of the convention or inadequate implementation, they shall bear corresponding responsibilities. If the property performs the Convention and the owner's property suffers losses due to other reasons, the property shall not be liable.

Specifically, you can consult the neighborhood Committee or solve it through legal channels.