Job Recruitment Website - Property management - Personal business work content summary template
Personal business work content summary template
Work summary is not only a summary of achievements, but more importantly, it is to learn from experience, find out the rules and find out the wrong lessons, which can be improved in future work and avoid mistakes. The following is a summary template of my personal business work, welcome to read!
Personal business work content summary template 1 Time flies, _ _ years have passed quickly. Looking back on the past year, I can't help feeling a lot ... time flies, and I have to cross the hurdle of another year in a blink of an eye. Looking back, although there is no vigorous result, it has experienced extraordinary tests and tempering.
Engaged in financial work for more than 20 years and wrote nearly 20 work summaries. Supposedly, every one of us who pursues progress will inevitably make an inventory of ourselves at the end of the year. This is also a spur to yourself.
As a subsidiary of _ _ _ _ Group, the finance department is one of the key departments of the company. The requirements of internal financial management should be constantly improved, and external departments should deal with various inspections by tax, auditing and financial authorities, master tax policies and use them reasonably. During this year, all the staff of the Finance Department worked hard, and Qi Xin and Qi Xin worked together to carry all the work down. The comprehensive working ability of the financial department has made a step forward compared with _ _ years. Looking back on the past year, under the correct leadership of the company leaders and department managers, our work closely revolves around the company's business policy, purpose and benefit objectives, closely focuses on key points and closely follows the company's various work arrangements. I did my duty in accounting and management. In order to sum up experience, carry forward achievements and overcome shortcomings, we will briefly review and summarize the work in _ _ as follows.
This year's work can be divided into the following three aspects:
I. Expenses and cost management
1, standardize the accounting management of inventory materials, strictly control the reasonable reserve of material inventory, and reduce capital occupation. The acquisition system has been established, which has changed the fuzzy cost of a certain department's accounting from the date of purchase, regardless of whether any department needs it or not, and regardless of the purchase quantity.
2. Refine the cost management on the original basis, strengthen the management of transportation cost items, and calculate the actual consumption items of each vehicle in different categories, so as to truly reflect the current transportation cost of each vehicle. It provides a reference for the performance management of transport vehicles.
Second, the basic work of accounting
(1) Earnestly implement the Accounting Law, further guide financial personnel to strengthen financial basic work, standardize the preparation of accounting vouchers, strictly examine the rationality of original vouchers, and strengthen the management of accounting files. All costs and expenses are classified according to departments and projects, and will be shared with expenses at the end of the month, reflecting departmental benefits.
(2) The national financial department rated the company's financial grade for the first time. We suddenly accepted the inspection without any preliminary preparation, but Changning District Finance Bureau still affirmed the basic financial management of the company. The financial rating of the company is also the highest score given to a company in the history of the evaluation team.
(3) Prepare all kinds of financial statements required by the company and the group company within the specified time, and declare all taxes in time. Actively cooperate with relevant personnel to do a good job in the mid-year audit, year-end pre-trial and fiscal and tax inspection of the group company.
Three. Financial accounting and management
(1) Supervise and audit the income and cost of branches and business points according to the company's requirements, and formulate corresponding financial systems. Unified accounting standards, timely communication, close contact in daily work, pay attention to put forward some guiding opinions on their own work, and established good cooperative relations with the accounting departments of branches and outlets.
(2) Calculate the business tax and personal income tax correctly, pay taxes in full and on time, actively cooperate with the tax authorities to use the new tax declaration software, find and correct problems that violate tax laws and regulations in time, keep in touch with the tax authorities, and obtain their support and guidance.
(3) After intense work, strengthen team building and build a team with comprehensive business and high work enthusiasm. As a manager, we should give full play to the subjective initiative and work enthusiasm of our subordinates through "observing people's strengths, employing people's strengths, gathering people's strengths and developing people's strengths". Improve the overall quality of the team and establish a new image of pioneering, innovative, pragmatic and efficient departments.
(4) As a grass-roots manager, I am fully aware that I am not only a manager, but also an executor. If you want to lead a good team, you need to be familiar with the business and be responsible for the specific work and business. First of all, you should set an example, so as to ensure that everyone can take the initiative to undertake the work under the condition of tight personnel.
The new year means a new starting point, new opportunities and new challenges. We are determined to make persistent efforts to a higher level. In the year of _ _ _, we will March towards refined financial management. Refined financial management needs to ensure the smooth flow of liquidity, ensure investment efficiency and optimize financial management means, which is enough to make the company's financial management refined. We should take "details" as the starting point, be meticulous, and establish a set of corresponding cost collection for each specific business of each position and department. And extend the tentacles of financial management to all business areas of the company. By exercising the function of financial supervision, we can expand the functions of financial management and service, realize the "zero" dead angle of financial management and tap the potential value of financial activities. Although refined financial management is an extremely complicated matter, in fact, it is said that "the world's difficult things begin with ease, and the world's major events begin with detail."
The summary template of personal business work content is 2 __ years, which is my first year of accounting work. Over the past year, with the help and guidance of leaders and colleagues, I have changed from an inexperienced newcomer to an expert in coal sales accounting through my own efforts. My personal professionalism, ideological level, professional quality and working ability have been greatly improved, and I have successfully completed all the tasks assigned by the leaders and achieved certain results. The work and study in the past year are reported as follows.
I. Main Work Situation
1, strengthen business study and improve work ability.
I am an accountant without any experience, and I know that sales accounting is a very professional job. As an accountant in such an important position as coal sales, I feel that the burden on my shoulders is heavy and the pressure is enormous. Only under pressure can there be motivation. Whenever I encounter problems in my work, I will humbly ask my colleagues around me until I understand them. At the same time, in order to skillfully apply the erp system, I also used my spare time to learn books such as Operation Guide of erp System (Volume II) and erp Finance and Accounting, which improved my professional level, enriched my marketing theory knowledge and laid a solid foundation for better coal sales. On June 5438+ 10, _ _, when I first came into contact with the erp system, it took more than 2 minutes to handle a business, but now it takes less than 1 minute to handle a business. Through the improvement of their own business level, it has really brought convenience to customers and has been well received by leaders and customers. June _ _ _ year165438+1October successfully passed the total quality management examination and achieved excellent results.
2, diligent and dedicated, enthusiastic service.
In sales accounting, I always devote myself to my work with dedication, enthusiasm and patience. In the face of the company's large coal sales, many varieties and complicated settlement, in strict accordance with the provisions of the Measures for the Administration of Unified Local Coal Sales and the Measures for the Financial Administration of Local Coal Sales of the Ministry of Coal Quality and Transportation of Yanzhou Coal Industry Co., Ltd., we persist in seeking truth from facts, and review, bind, fill in accounting vouchers and issue VAT invoices from the original vouchers of coal sales income. All the work is meticulous, and the accounts are clear, true and accurate. Abide by the financial secrecy system, keep undisclosed coal prices and financial data strictly confidential and never disclose them. Actively coordinate the work and relationship with the financial planning department, banks, taxation and other departments.
3. Dare to innovate and improve work efficiency.
I actively cooperate with team members and department leaders to explore new ideas and methods of coal sales. Constantly standardize financial work procedures and simplify various procedures. For example, when an order was issued in the past, my colleagues and I actively explored new working methods. We combine invoices according to manufacturers and varieties, and then attach details, which not only saves the number of invoices, but also improves work efficiency and is convenient to find.
Second, the shortcomings
_ _ _ is a busy and tense year. Apart from my hard work, my achievements are mainly the result of the guidance of leaders and the help of comrades. However, these achievements are far from the requirements of superiors, and there are still many shortcomings. First, the depth and breadth of learning need to be strengthened; Second, there are many objective reasons for encountering difficulties, and subjective initiative has not been fully exerted. I am determined to seriously correct the above shortcomings in my future work.
Personal business work content summary template 3 1 1 is a month of relatively large personnel changes. Many students who graduated in the second half of the year are now looking for jobs. How to keep more and better human resources this month is my main job this month.
As a member of the company, I have always been the intimate sister of my colleagues. They come to me for everything, for everything, and for anyone who is happy or unhappy. During the busy month of 1 1, it was true that these things kept me busy, but I also realized the sense of existence and value as a company employee in this busy time. Through chatting with them, I learned the reasons of those employees who finally chose to leave our company, and then improved the parts related to our company to meet the expectations of employees who have worked in our company for a long time. Three employees left this month, 1 front-end developer and 2 back-end managers.
At the beginning of this month, I posted all the requirements of talents needed by various departments on the recruitment website, which will be updated every day, so that students who are looking for jobs every day can see the recruitment information of our company for the first time. Through frequent chatting with colleagues, we can understand the psychology of job seekers and change the recruitment information in time, so that more job seekers can feel the humanistic care and welfare treatment here and have a minimum yearning and expectation for the company before they enter the company. I also selected some excellent job seekers from my resume to interview in our company. After the interview of our personnel department and the re-examination of department heads, 3 new employees were recruited in June * * * 165438+ 10, including 2 back-end managers and 2 front-end developers. They have been employed in the middle of this month, and I hope they can work in our company for a long time.
This month's personnel changes are three in and three out, or to ensure the normal flow of personnel in the company. However, in order to retain more human resources, our personnel department needs to work harder, mainly to let everyone who comes to work here find their own value and gain a seemingly illusory sense of belonging. I think this is the most critical part of human resource management. In view of the phenomenon that young people love to change jobs, I have also made some personnel changes and made many improvements in the recruitment process. I hope these changes will make our work more reasonable and perfect next month, so that those young people who are attracted by our company can be satisfied with our company's work after they join the company, and strive to cultivate a group of old employees who stay in our company for a long time!
This month's work is basically the above situation, and we will continue to work hard next month to win the year-end victory.
Personal business work content summary template 4 has been in the company for a whole year unconsciously. With the help of leaders and colleagues around me, I gradually became familiar with the company, gradually entered my own role and started a new career in human resources that I loved. Although I have not made achievements in many aspects in a short period of one year, I have a deep understanding of this year's work. The following is a summary of my work since I joined the company.
I. Social security accumulation fund
Because I didn't have much contact with the social security provident fund before, it was really difficult at first. From the beginning, I didn't know what the agreed withdrawal and ordinary withdrawal of provident fund were. Now I am not only familiar with it, but also successfully handled the housing provident fund withdrawal of two employees of the company. During the period, it also summarizes what matters need to be paid attention to in extracting housing provident fund under different circumstances, and how to extract housing provident fund smoothly.
The manpower work is tedious, and the social security accumulation fund module is even more trivial. It requires you not only to be careful, but also to have a strong sense of responsibility and service, and to pay all kinds of insurance and provident fund for the employees of the company regularly, because these are related to the vital interests of employees. At the same time, we should always pay attention to the national policies in this regard and take relevant measures to change and update these policies from time to time. For example, the adjustment of the base of provident fund, the payment of maternity insurance for migrant rural labor force and so on. Recently, we have successfully checked the insurance payment of the company's employees and intend to pay all kinds of insurance for new employees in time.
Second, recruit and select new employees.
I should be familiar with and good at this module of human recruitment, and I can get started quickly, because I used to do this module work. But at the same time, it is somewhat different from the previous recruitment work. In the past, no matter whether it was to go to school for recruitment or the applicant came to the door to apply, the unit had the upper hand and was not afraid of not recruiting suitable employees.
Things are very different now. Now the unit is no longer a simple production enterprise, the recruitment is no longer so simple and extensive, and the recruitment method has also changed. Simple and extensive recruitment is gradually replaced by online recruitment, and candidates have more choices, so the flow of personnel is also greater. This has to bring great challenges to recruiters. How to recruit suitable employees for the company with the least cost and the fastest way has become a major challenge for human resources.
III. Future Work Plan
1, training
The reason why we put training in the first place is because we found that the company has a lot to improve in training, and there is no systematic training system and system construction. Therefore, I will establish a perfect training system and form a system in the future, including induction education and training for new employees, departmental training and professional training; For the training of old employees, there are irregular sales skills training and vocational training. At the same time, trainers are selected from within the company, and a group of excellent internal personnel are selected as company lecturers to train employees. Once these things are established, the company's rules and regulations will be implemented for a long time. If the hiring company of external lecturers wants to develop, it must go to the outside world and learn more about the outside world, so that employees can enrich their knowledge. Organize regular training once or twice a year, and the human resources department develops some courseware to train employees regularly.
2. Performance appraisal.
I know that the company's sales assistants are divided into five grades and a hierarchical salary system has been established, but I feel that this is a bit single and not enough to comprehensively evaluate employees. Graded salary system is not enough to motivate employees. I want to establish a performance appraisal system with the consent of the leaders. The supervisor of each department will evaluate his employees and divide them into four grades according to the number of employees, so that the supervisor can evaluate the grades according to the performance of employees every month. By analogy, the corresponding supervisor is assessed by the department manager. This can motivate employees with more outstanding performance, and at the same time, it can spur those employees whose work has not improved much. The company does not encourage employees to take vacations. In order to motivate employees, there should be a monthly attendance award to praise employees who have not taken time off within one month. At the same time, it is also an important basis for annual assessment.
Profit for employees and share worries for enterprises will also be the direction of our human work. Balancing the relationship between enterprises and employees is the biggest challenge of human work. The development of the company benefits from the continuous progress of the main production and marketing departments, and at the same time, the functional management departments should also be paid attention to and promoted accordingly, because if there is only production and sales and there is not enough management ability, the company can only stay at a limited level forever. I hope that the personnel department will get the attention of the leaders and vigorously carry out various management functions. I will spare no effort to strive for it.
20__ is my first year of official operation. Over the past year, under the correct leadership and command of the leaders, we have worked hard, overcome difficulties, made selfless dedication, and went all out to successfully complete all the tasks assigned to us by our superiors.
With the further development of the work of establishing rules and regulations in China, the Ministry of Humanities has also improved various rules and regulations accordingly. With the care of the leaders of Taiwan Province and the guidance of the Central People's Education Office, the People's Education Office has successfully completed the personnel system reform, professional title evaluation and secretarial work, and the arrangement of infrastructure files is drawing to a close, waiting for acceptance. The work of the past year is now reported as follows:
1, personnel system reform work
The reform of personnel system is an important measure of the monitoring center in the first half of this year. According to the deployment of the center, I began to prepare for the reform of the personnel system from June +20 _ _ _ 10, 5438. The Personnel Education Section is responsible for the specific work of personnel system reform.
In order to complete the personnel system reform well, in the middle of May 438+10, under the leadership of, we began to draft the assessment system, job descriptions, post qualifications, organization staffing plan, bonus distribution plan, etc. And revised some original rules and regulations.
From the procedural operation of personnel system reform, we make a feasible reform plan according to the requirements of the center and referring to our brother's reform plan. In order to make cadres and workers correctly understand the necessity and significance of personnel system reform, UNESCO studied the relevant documents of personnel system reform, and explained in detail the rules and regulations of the monitoring center and me, the bonus distribution method and the 100 assessment method. Eliminate the resistance of cadres and workers to reform and accept reform ideologically.
In order to achieve the goal of the reform and fully mobilize everyone's enthusiasm for work and study, we have grasped two keys of the reform: one is to implement the full employment system, the other is to introduce an incentive mechanism and formulate a reasonable internal distribution plan.
The reform of the personnel system mainly focuses on the selection and appointment of middle-level cadres, and the Ministry of Education promotes competition for posts in strict accordance with the competition procedures. In order to fully embody democracy, before the competition, we distributed the Questionnaire of Personnel Situation and the Form of Personal Application Intention, and strictly examined each candidate according to the application conditions. At the competitive speech meeting, the "Democratic Evaluation Form for Middle-level Cadres' Competitive Speech" was distributed to every employee. Everyone scores everyone who takes part in the competition speech, casts their own sacred vote, and lets all employees participate in the selection of middle-level cadres.
At the signing meeting held on April 8, 2008/KLOC-0, each of my employees signed a two-year employment contract with. Through a series of preparations for reform, the personnel system reform was successfully completed on April 20, and the staff appointment system was implemented throughout Taiwan.
2. Improve the system
3. Improve management
According to the work plan formulated at the beginning of the year, we will continue to improve various rules and regulations and post responsibilities, improve various assessment systems, and increase implementation.
In 20 years, most of my employees became full-time, which brought some new problems. In order to cope with the actual situation in Taiwan Province, we refer to the policies and regulations of the central authorities, brother units and localities, and formulate the regulations and systems in line with the actual situation of our station in time. Around the reform of the personnel system, a series of 40 post personnel responsibilities, 15 post responsibilities, management system, 13 rules and regulations, assessment system, 1 1 reward and punishment system, as well as employees' leave, leave treatment, attendance methods and other related regulations have been formulated and improved.
4, organize infrastructure files
5, to meet the general administration of acceptance
In order to ensure the smooth completion and acceptance of the project in our station, with the support of the relevant personnel in the computer room, the relevant engineering materials are classified, filed and catalogued with reference to the Measures for the Administration of Urban Construction Archives, the Specification for Filing and Arrangement of Construction Engineering Documents and the Interim Provisions on the Administration of Construction Archives. All documents are divided into two parts: engineering data and technical data, with a total volume of 19, 65,438+007 and 65,438+0007. In which: engineering data * * * is 18 volume and 7 1 volume, with 776 copies. Including official letter, request, reply, feasibility study, land acquisition procedures, project construction approval procedures, relevant certificates, survey and design documents and reports; Civil engineering bidding, decoration and road bidding information; Project budget, audit report and completion financial report; Supervision documents; Construction data; Boiler room, fire protection, air conditioning, sinking and other engineering and technical data; Power engineering data; Project completion documents; Engineering report, etc. Technical data * * * consists of 3 volumes, 36 volumes and 23 1 copy. Including antenna and feeder engineering technical data; Monitoring network technical data; Electrical equipment information, etc.
6. Summary of basic work
The people's education department has completed the normal promotion of employees' wages and adjusted the wage standard. 20__, 6 new employees will be recruited, and the people's education department will handle the recruitment and transfer procedures, grade their salaries and report them to the center for approval. For the fresh graduates of single technical secondary school who have finished their internship, they shall go through formal grading procedures and professional title evaluation.
Through the study of the central training course for personnel cadres in July and the training course for secretarial cadres in August this year, I have a deep understanding of some specific problems in personnel work and secretarial work, which has greatly promoted the efficiency and quality of work.
After class, the People's Education Department unified the personal files of our employees according to the new national personnel file management standard. Some registration systems in secretarial work have also been adjusted more reasonably accordingly.
This year's work has been successfully completed, which has won the concern of leaders and the understanding and support of all cadres and workers. The work of the people's education department is related to the vital interests of every employee, which requires us not to be sloppy in our work. In order to successfully complete our tasks, the Education Department will strive to improve its professional level and political literacy on the existing basis, so as to satisfy every employee.
Personal business work content summary template 5 Busy 20__ years passed quickly. Looking back on the work of the past year, I am deeply touched. Over the past year, with the care and support of leaders at all levels of the company and the active efforts of all employees in the service center, I have gradually matured in the process of discovery, solution and summary, and achieved certain results.
First, improve service quality and standardize butler service.
Since/kloc-0 launched "One-on-One Housekeeping Service" on October 20th, no matter what problems you encounter in your daily work, you can avoid them. Whether it belongs to this position or not, we must follow up and implement it, ensure the continuity of all the work of the company, make the work in a benign state, and greatly improve our work efficiency and service quality. According to the records and statistics, while implementing the "one-on-one butler service", I also participated in various trainings organized by the company. Mainly for customer ambassador service standards, food delivery service standard terminology, manners and etiquette, manners and manners, seeing off guests, answering etiquette, manners and behaviors, etc. After the training, the on-site simulation and daily inspection such as "smile, greetings and norms" were carried out. We rewarded and punished according to the usual results until the end of the month, which greatly improved my service level and was recognized by the owners.
Two, standardize the service process, property management towards specialization.
With the promulgation and implementation of the new Property Management Regulations and the improvement of other relevant laws and regulations, people have higher and higher requirements for property management companies. Property management is no longer satisfied with the status quo of walking on the edge, but developing in the direction of specialization, proceduralization and standardization. In the daily management of the community, strict checks and inspections were carried out, and it was found that there were illegal operations and decoration in the community. From the perspective of management services, we persuaded in good faith, stopped in time and gave reasonable suggestions, and communicated with relevant departments of the company to formulate corresponding rectification measures, such as building Buddhist temples privately and building sun rooms on the terrace. Once found, we immediately issued a rectification notice to make it immediately rectified.
Third, strengthen training and improve business level.
Professional knowledge is very important for property management personnel. Lack of practical experience. The market environment is gradually formed, and it will take a long time to get on the right track. These objective conditions determine that our employees need to keep learning the laws, regulations and trends of this industry, which is very beneficial to do our work well.
Customer service is the most direct and frequent department dealing with owners. The quality of employees represents the image of the enterprise, so the company has been constantly improving employee training and improving our overall service level. The main contents of our training are:
(1) Conduct etiquette training and standardize gfd.
A good image gives people a pleasing sense of purpose. Property management is first and foremost a service industry. When receiving the owner's visit, we are warm and thoughtful, smiling and friendly, so that even if the owner comes with emotion, our thoughtful service will be reduced, so as to help the owner solve this problem. The front desk service personnel must stand to serve, and the company leaders should greet the owners when they meet, which not only enhances the image of customer service, but also enhances the image of the whole property management company to a certain extent, highlighting the service nature of the property management company.
(2) Do a good job in professional knowledge training and improve professional skills.
In addition to etiquette training, professional knowledge training is the main thing. The company also regularly trains its employees in this field. Mainly combined with the "Regulations on Property Management in Urban Residential Areas", "Measures for the Management of Residential Properties in Industrial Parks" and "Measures for the Management of Interior Decoration of Residential Buildings" and other laws and regulations, we learn relevant legal knowledge, solve problems encountered in practice from a legal perspective, and clearly realize that property management is not always guaranteed, nor is it that property management companies are responsible for everything after paying property management fees. The company also took some classic cases for discussion. We need to constantly learn and accumulate experience in our work.
20__ will be a brand-new year. With the continuous improvement of our service quality and the increase of community owners, the property will move towards higher and stronger goals, and all the staff of customer service will, as always, maintain high work enthusiasm and greet the new year with more full spirit. * * * Strive to write a brand-new and brilliant page for the Yiting Service Center of Vanke Property Company!
Our work plan for four or twenty years is:
1. Track the situation reflected by the owner in the 20__ year satisfaction survey to improve the occupancy rate in 20__ years.
Two, continue to standardize the work process, earnestly implement the responsibilities of each position.
- Related articles
- How much is the house price in Nantong Xingyue City?
- What about the recruitment information of the animal husbandry station store in Barrow Town, Shixing County?
- How to find a house if you want to rent a house?
- Where is Panzhihua Juque Impression Binjiang Square?
- How about Langfang Hua Shuang Property Service Co., Ltd.?
- Experience the value of life through military training
- The detailed development history of Chongqing Longhu should be concise but focused.
- What about Qingdao Shunyi Ding Construction Engineering Co., Ltd.?
- What budget should I make before buying the dormitory of Guangzhou Academy of Fine Arts, and how to judge the disadvantages?
- Deficiency of Nine-link Landscape in Longhu, Changchun