Job Recruitment Website - Property management - How about the customer service manager of Poly Property?

How about the customer service manager of Poly Property?

Poly Property Customer Service Manager is mainly responsible for customer service, handling complaints and managing property services. The responsibilities of this position are as follows:

1. Be responsible for the patrol of public places and handle the problems found in time.

2. Assist in collecting various fees and assisting the owner in handling various formalities.

3. Accept complaints, help and maintenance from the owner. , timely tracking processing, sorting information.

4. Be familiar with the owners in the management area, find the demand in time, and provide quality services for the owners.

5. Complete other tasks assigned by superior leaders.

As a customer service housekeeper, you need to have good communication, coordination and problem-solving skills, as well as certain work experience and professional knowledge. At the same time, we should also have a sense of service and responsibility, actively help owners solve problems, and constantly improve the quality of property services.