Can the property introduce the house to the owner?

The property can introduce the house to the owner, which is also a service of the property. The business scope of most property service companies includes property intermediary services. This is also one of the incomes of property companies, which is usually cheaper than real estate agents. Of course, when a property company provides paid services, it is necessary to clarify the charging standards.

What does the property service generally include?

I. Public services

1, reception

Wear a uniform logo, dignified and generous, dress neatly, and have a natural and cordial expression; Treat owners (users) equally; Active, enthusiastic and standardized when receiving; When receiving and welcoming the host (user), the language is accurate, the address is appropriate, the greeting is cordial, the tone is sincere, and the patient is meticulous; Use civilized language and don't serve taboos.

Owners (users) should be patient and meticulous in maintenance and help. For the charging items, the service standards, service methods and charging standards shall be explained in time, and the opinions of the owners (users) shall be solicited.

2. On duty

Generally speaking, a good property management company should have a perfect duty system and handover system. In addition, the personnel on duty will also have relevant records and exchanges, and they should be on duty 24 hours a day.

Two. Maintenance and management of houses, facilities and equipment

1, test

Conduct a comprehensive inspection of the parts, facilities, roads and green spaces of the house, grasp the complete damage status of the house facilities and equipment, and evaluate the complete damage degree. In winter, rainy season and abnormal weather, arrange and organize the inspection of housing facilities, focusing on the parts with poor quality and easy problems.

2. Maintenance management

The appearance of the house is intact and clean; The group and building number in the community have obvious signs and a plan to guide the direction; The housing integrity rate is over 98%; No illegal buildings that violate urban planning; The timely rate of house repair is over 98%, and the qualified rate of house repair is 100%, and a return visit system and records are established; Housing information files are complete and well managed, and household files are established.

Third, clean management.

1, environmental sanitation

Community environmental sanitation facilities, garbage bins, trash cans, garbage transfer stations and other cleaning equipment; Standardized cleaning and cleaning are implemented, and garbage is not seen every day; Poultry, livestock and pets shall not be kept in violation of regulations.

In addition, the public stairs, handrails, walkways, basements and other parts of the house should be kept clean, and no debris should be piled up and occupied; The commercial outlets required by residents' daily life are managed in an orderly manner, without stalls, billboards, stickers and graffiti.

2. Greening management

The layout of community public green space, courtyard green space and green space on both sides of the road is reasonable, and the flower beds, trees and architectural sketches are properly configured; The per capita green area of public green space in newly-built residential areas and old residential areas should reach the indicators set by the state; Green space management and protection measures are implemented without damage, trampling and occupation.