Where can I complain about the property?

Complaints about property can be made to the Property Management Office of the local real estate administration, which is the competent department of the property industry. Do a good job before the complaint, try not to take the form of oral complaint, but submit it in writing. Before submitting, look at what the property management company failed to do in the property management agreement signed with the property management company, and the evidence should be full and complete. The reasons for complaining about the property are as follows:

1. If the house is not delivered due to the quality problem of the house and the developer pays the property fee, the industry committee may not pay the property fee;

2. If the property management company increases the charging items, expands the charging scope and raises the charging standard without authorization, the owner may refuse to pay the part that is raised without authorization;

3, the poor quality of property services can be temporarily refused, but there must be strong evidence, and find a substantive solution;

4, the property company has not signed a contract with the owner, the owner can refuse to pay;

5, the property company does not have the original approval documents of the price management department, and the owner can refuse to pay;

6. If the property company fails to perform the service responsibility of the property contract, all the owners can refuse to pay, but there must be strong evidence;

7. If the energy cost generated by power equipment such as heating and central air conditioning required by the property management company is not within the scope of payment by the owner, it may refuse to pay;

8. Property fees should be collected from the date when the owner receives the notice of repossession, not from the repossession date specified in the purchase contract. If the developer fails to notify the owner to repossess the building, the owner may refuse to pay the property fee during this period.

Legal basis: Article 48 of the Regulations on Property Management.

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.

Article 40

Property service charges should follow the principles of rationality, openness and adaptability between fees and service levels, and distinguish the nature and characteristics of different properties. The owners and the realty service enterprise shall, according to the charging standards for realty service formulated by the competent price department of the State Council in conjunction with the administrative department of construction of the State Council, stipulate in the realty service contract.

Article 41

The owner shall pay the property service fee in accordance with the provisions of the property service contract. If the owner and the user of the property agree that the user of the property shall pay the property service fee, the owner shall bear joint and several liability from the agreement.

Property that has been completed but has not been sold or handed over to the property buyer shall be paid by the construction unit.