Does e-government support comprehensive decision? For example.

At present, China is in the period of social transformation and prominent contradictions, and social governance faces many problems: the floating population is huge and the management is difficult; The income gap is widening and the distribution is unfair; The problem of mass incidents is outstanding. In order to solve all kinds of contradictions and challenges faced by current social construction and social governance, the innovation of social governance model supported by information network has become the focus of the national work of "strengthening and innovating social governance".

The Outline of the Thirteenth Five-Year Plan for National Economic and Social Development of the People's Republic of China points out that we should strengthen and innovate social governance, strengthen the construction of the basic system of social governance, build a social governance pattern enjoyed by the whole people, improve the ability and level of social governance, and realize social vitality, stability and harmony. Improve the ability and level of government governance, improve the way of government governance, make full use of modern science and technology to improve social governance means, promote the refinement of social governance, and strengthen source governance, dynamic management, emergency response and both the symptoms and the root causes.

Innovative social governance based on grid is an indispensable and effective means to enhance the party's ruling ability and build a service-oriented government. As an important starting point and foundation for innovative social governance, the social public management platform based on grid plays an increasingly important role in promoting the transformation of government functions and improving work efficiency. Realize the transformation of grass-roots ruling work style from extensive to fine, the focus of work from management to service, the division of work resources from fragmentation to integration, and the transformation of work pattern from relatively closed to more open.

Grid-based innovative social governance is the core content and an important starting point to realize innovative social governance, an important means to accelerate the transformation of the government into a smart service-oriented government, and an urgent need and an important way to solve the shortcomings of the current management system, strengthen the implementation of government responsibilities, improve people's living environment and maintain social harmony and stability.

Development situation

To do a good job in social governance, we must speed up social construction focusing on safeguarding and improving people's livelihood. In recent years, we have innovated social governance, focusing on solving the problems of service management of floating population, education management of special groups, comprehensive management of key areas of social security, construction and management of network virtual society, and management services of social organizations.

All localities attach great importance to social construction, and according to the characteristics of local social development and management system, they have formed different social construction models. At present, local innovative social governance mainly presents the following three representative systems: first, the big promotion system led by party committees represented by Chongqing and Fuzhou, characterized by social governance becoming the top priority of local party committees and party organizations at all levels, establishing a unified social governance system under the leadership of party committees, and party organizations at all levels forming corresponding evaluation responsibility mechanisms; Second, the party and government coordination system represented by Beijing and Zhengzhou is characterized by forming a unified social governance strategic plan under the leadership of the party Committee, establishing a new social governance leadership and implementation system, integrating institutional resources, and building a top-down social governance pattern with the new system as the core; Third, relying on the civil society system, represented by Shanghai and Shenzhen, it has the characteristics that the Party committee and government attach great importance to it, set up a social governance leading group, rely on the civil affairs department to promote the reform of management system and integrate resources, attach importance to the development of social organizations, develop communities, and build a political and social cooperation system. Each of the three systems has its own emphasis and characteristics, but they are all practical models that are in line with local economic and social development and have played a leading role in local innovative social governance practices. Local innovative social governance presents different practical modes of innovative social governance under the construction of large-scale system.

Table 1 Three representative systems of innovative social governance and their successful models at present

Explore domestic innovative social governance development models, including the "grid" service model in Dongcheng District of Beijing, the "full response" service model in Xicheng District of Beijing, the "full model" in Chaoyang District of Beijing, the "three stations" service model in Huangpu District of Shanghai, and the "horizontal to the edge, vertical to the end, full coverage and seamless" grid management model in Zhengzhou City.

Among them, Zhengzhou has established a "full coverage and seamless" grid management system throughout the city, deepened the construction of a long-term mechanism of "persisting in relying on the masses to promote the implementation of work", and extensively promoted grid social governance, which has been put into use in a large area and achieved good market response, and is at the forefront of innovative social governance practice in China.

national policy

The party and the state have always attached great importance to social governance, and have made long-term exploration and practice on the formation and development of a social governance system adapted to China's national conditions, which has made great achievements and accumulated valuable experience. According to the new situation and characteristics at home and abroad, the party and the state have constantly formulated principles and policies, made overall arrangements and put forward clear requirements on strengthening and innovating social governance, which has effectively promoted the reform and innovation of social governance.

Grid social governance theory

Grid management is to divide the jurisdiction into several grid-like units according to the principles of territorial management, regional layout and current situation management, and implement dynamic and all-round management for each grid. This is a digital social governance model.

Change the management mode of passive response to problems in the past to actively find and solve problems.

The digitization of management means is mainly reflected in the digitization of management objects, processes and evaluations, ensuring agile, accurate and efficient management.

The scientific and closed management mechanism has a set of standardized and unified management standards and processes, which form a closed loop from four steps: event discovery, filing, scheduling and closing, thus improving management ability and level.

top-level design

Guided by the methodology of system science theory, enterprise framework theory, parallel control theory and urban computing theory, Jin Peng Information has completed the top-level design of the grid-based social public management information platform, mainly using its own core technologies such as self-developed component software construction technology, visual configuration technology, big data mining and decision support technology, MIS and GIS integrated application integration technology, data management and content management combined construction service technology, and public technologies such as SOA, JAVA EE and Web Service.

theoretical basis

Overall architecture

The construction of social public management information platform of Jin Peng Power Grid focuses on resource integration, information sharing, interconnection and innovative services, and integrates and enhances the government's public service and management capabilities. The overall architecture of the platform mainly includes infrastructure layer, data layer, decision layer, service layer, application support layer, application layer, user layer, security guarantee, standards and specifications. To promote the information construction of comprehensive social governance, infrastructure is the support, data layer is the main line, application layer is the key, standards and norms are the guidance, and security system is the guarantee. The specific construction of the system is implemented step by step according to the actual situation of various regions and departments.

Platform characteristics

(1) Innovate the social governance mode and realize dynamic decision support.

Change the traditional passive management in the past, maximize the integration and utilization of existing government administrative resources, public service resources, social resources, market resources and other management service resources, promote the integration of different fields with differentiated responsibilities, promote the linkage between the upper and lower levels with grid management, and form a responsibility implementation mechanism and work promotion mechanism that is responsible step by step, performing their duties and responsibilities.

(2) Using various information technologies.

Through the integration of smart city GIS, GPS, grid map refinement and other technical applications, the flow of people and logistics is regulated by information flow, which realizes the informationization, humanization, legalization and transparency of social governance and the innovation in the field of digital city technology application.

(3) Integrate basic data and build a multidimensional database platform.

Integrate the basic information and data of community, street, civil affairs, family planning, public security, industry and commerce, realize the digital management of people, places, things, things, feelings and organizations, and lay a good foundation for information sharing, interoperability and business collaboration in the future.

(4) Fully display the scene with three-dimensional space images.

Combined with the principle of "housing management is the main thing" in grid social governance, the three-dimensional spatial geographic information display system can effectively query and retrieve community housing information, population information, road information, facility information and so on. , including community enterprises and institutions, economic organizations, all kinds of buildings, primary and secondary roads, back streets and alleys, property communities, family and rural courtyards, regional landforms, etc.

(5) Provide an intelligent decision engine based on big data mining.

Mining and analyzing the grid management database can provide decision-makers with the data, information and knowledge they need, help to clarify decision-making objectives and identify problems, establish or modify decision-making models, analyze, compare and judge through human-computer interaction, and provide macro-decision-making services for leaders at all levels to conduct effective social governance.

(6) Build a comprehensive social governance and service evaluation system.

The content of evaluation is mainly to evaluate the working process, responsible subject, work performance and norms. Using information technology, the evaluation objects, namely members of social governance grid, professional management department and social governance command center, are comprehensively evaluated from three aspects: regional evaluation, department evaluation and post evaluation, and the performance of social governance process is released.

Jin Peng Information Grid Software Solution