Great changes have taken place in property. The culprit is the developer? What should the owner do?

Speaking of property, many owners are spitting: when buying a house, the polite doorman at the door has been replaced by an indifferent doorman; The light at home is broken, so it won't be long before someone comes to check and repair it. I have never been greeted by the property except the property fee. ...

The owner of a residential area in Jinan broke the news, "I have been staying for three years, but after three years, the residential area is still dusty because of illegal construction, muck trucks come and go, and public land is constantly occupied." Moreover, there is no express cabinet in the community, and the property does not help to receive express delivery. Online shopping is very troublesome. This year, we also asked the owners to pay property fees and utilities, and we were unwilling. "

When encountering these problems, the owners also feel very helpless. Before buying a house, the developer also guaranteed it very well, saying that the management of big property companies would reassure the owners. It's completely different now! Why?

Property "big change" culprit is the developer?

For the blame of the owners, the staff of the property company are also very helpless. Many property workers said that this is actually a problem for developers.

@ Xiao Liu: I am the property manager of a residential area, and I often encounter complaints from owners about decoration design. In fact, the developer's warranty period for the house is only two years. Many developers left the property behind two years later and handed it over to us. At the same time, the property services promised by many developers when selling houses cannot be realized in the later period, and the owners can only ask us with a grand vision. What do you want us to do?

The owner is very wronged and the property also expresses helplessness. This way will often lead to an increase in the contradiction between the property and the owner!

In fact, if it is only a developer's problem, then the owner and the property can sit down and negotiate to solve it. But some properties don't even maintain the basic living environment, and they are still collecting property fees! Some are even more outrageous, and even charge for price increases! In case of such a problem, if negotiation fails, what should our owners do?

First, complain to the owners' committee.

Owners should record the usual inaction of the property, such as the elevator is broken and nobody cares, and the garbage is everywhere in the community and nobody cleans it up, so that members can urge the property to solve the owners' problems in time. If the property has been complained many times, the owners' committee can take the process to change the property company.

Two, to the government office, the housing authority property department and other departments to complain.

Because the owners' committee was established for a long time, some new residential areas were not established in time. Therefore, if the owner encounters those behaviors, he can complain to the street housing management department, the government community office, the housing management property department and other relevant departments in order to urge the property to solve the problem for the owner.

Third, break the news to the forum and the media.

Feedback questions through online media such as forums and Weibo to let more people know. You can also write articles for the media. With everyone's concern and influence, you can exert public pressure on the property, which I believe will improve the service.

Fourth, negotiate with the property through lawyers.

At present, there are more and more disputes over property charges, and property management companies think that owners do not abide by property management conventions and pay management fees on time. The two sides hold their own words and cannot reach an agreement. Therefore, once there is a property fee dispute, directly entrust a lawyer to negotiate with the property management company to increase the chances of winning!

(The above answers were published on 2016-12-15. Please refer to the actual situation for the current purchase policy. )

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