Responsibilities and obligations of property

Legal analysis: Residential property management refers to the maintenance, repair and rectification of various houses and supporting public facilities, roads, transportation, greening, sanitation, public security and environment in residential quarters, so as to protect the legitimate rights and interests of owners and establish an orderly and legal community order. The responsibility of the residential property company mainly comes from the agreement of the property service contract, and the main responsibilities and obligations are:

1, community security work. Equipped with full-time guards, on duty 24 hours a day, to undertake tasks such as checking foreigners and driving; To ensure the safety of residential areas, property management enterprises shall report to the relevant administrative departments in a timely manner while taking emergency measures to assist in the rescue work; Security personnel shall perform their duties in maintaining public order in the property management area and shall not infringe upon the legitimate rights and interests of citizens.

2. Property maintenance. Make facilities and equipment maintenance plan, and regularly maintain all public facilities and equipment in the community, such as water supply, power supply, fire protection, environmental protection, mechanical and electrical equipment, communication, street lamps, landscaping, drainage, vehicles, etc.

3. Integrated services. Management, collection and distribution of property files. And cooperate with the neighborhood committees to do a good job in community management.

4. Maintain the legitimate rights and interests of the owners, provide necessary paid services, and strive to solve problems for the owners.

Legal basis: Regulations on Property Management

Article 43 A realty service enterprise may, upon the entrustment of the owners, provide services beyond those stipulated in the realty service contract, and the service remuneration shall be agreed upon by both parties.

Forty-fourth property management area, water supply, power supply, gas supply, heating, communications, cable television and other units should charge the relevant fees to the end users.

Where a realty service enterprise accepts the entrustment to collect the fees mentioned in the preceding paragraph, it shall not collect additional fees such as handling fees from the owners.

Forty-fifth of the property management area in violation of public security, environmental protection, property decoration and use of laws and regulations, property service enterprises should be stopped, and timely report to the relevant administrative departments.

After receiving the report from the realty service enterprise, the relevant administrative department shall stop the illegal act or deal with it according to law.

Forty-sixth property service enterprises should assist in the safety work within the property management area. When a safety accident occurs, the realty service enterprise shall, while taking emergency measures, report to the relevant administrative departments in time to assist in the rescue work.

The realty service enterprise shall abide by the relevant provisions of the state when hiring security personnel. Security personnel shall perform their duties in maintaining public order in the property management area and shall not infringe upon the legitimate rights and interests of citizens.

Article 47 The rights and obligations of property users in property management activities shall be agreed by the owners and property users, but they shall not violate the relevant provisions of laws, regulations and management regulations.

If the property user violates the provisions of these regulations and the management agreement, the relevant owners shall bear joint and several liability.