Job Recruitment Website - Property management - Three property equipment management plans
Three property equipment management plans
Property Equipment Management Scheme I (1) Maintenance and management of public equipment and facilities
1. Strengthen the coordination with the construction unit, and strive to complete the fault maintenance of diesel generator in the west area (maintenance of diesel engine control computer motherboard, replacement of emulsified lubricating oil) before the end of February.
2. Follow up the problems left over from the warranty of public equipment and facilities, put forward solutions and suggestions, and coordinate relevant construction units to continue maintenance and rectification.
3. Improve the water level control and alarm of the living pool, increase the safety factor, eliminate potential safety hazards and ensure property safety.
4, contact the construction unit to maintain the water pump monitoring system, and contact the engineering safety personnel on duty.
5. Check and verify the power supply, air conditioning, water supply and drainage, fire fighting, elevators, weak current systems and architectural decoration works of the property projects taken over by the company.
6. Define the warranty period of the construction unit for the public * * * equipment and facilities in L4 District, and define the warranty responsibility.
7. Formulate the outsourcing maintenance fund budget of public * * * equipment and facilities and submit it to the company for review, and put forward the outsourcing maintenance plan.
8. Establish detailed equipment ledger and equipment list.
9. Formulate detailed maintenance plans, maintenance items and standards for equipment and facilities, and require employees of this department to carry out equipment maintenance in strict accordance with the plans and standards, so as to ensure the safe and reliable operation of equipment, prolong its service life and achieve the purpose of maintaining and increasing its value.
(B) Coordination of marketing work
Actively cooperate with the sales department to ensure the normal operation of the model house, sales hall and related supporting facilities, and create a good atmosphere and environment for marketing work.
(3) Indoor maintenance service
1. First of all, focus on the inspection, maintenance and repair of public facilities and equipment to ensure that the equipment is in good working condition. At the same time, pay attention to indoor maintenance services, and do both. In combination with the current shortage of manpower,/kloc-0 indoor maintenance technicians are arranged in the day shift and the middle shift every day to provide maintenance services for the owners, mainly to solve the maintenance projects that affect the normal life of the owners.
2. Coordinate with customer service department to clarify the warranty scope of interior decoration by decoration unit and construction unit. If it belongs to the warranty scope, the customer service department will coordinate the relevant responsible units to solve it, so as to reduce the pressure of indoor maintenance;
3. It is suggested that the company determine several special maintenance units. When receiving a project beyond the business scope or service capacity of the engineering department, the owner can provide the owner with the relevant information of the special maintenance unit, and the owner will contact the on-site service for maintenance.
(4) System construction
1. According to the equipment status and service characteristics of the residential area, formulate ISO program documents, work specifications and quality manuals for property management, and improve the rules and regulations of the engineering department.
2, the application of ISO documents to improve the park public facilities, equipment system operation management regulations and safety operation procedures, scientific management of equipment and facilities, to ensure the safe operation of system equipment.
(5) Standardized management
1. Use property management ISO program documents, work specifications, quality manuals and various record forms to standardize management and improve the level of property management.
2. Organize the employees of this department to learn the company's rules and regulations, conscientiously implement the post responsibility system, supervise the subordinate employees to strictly implement the operating procedures and employee codes, and conscientiously implement the property management regulations and company rules and regulations.
3. Organize subordinate employees to cooperate with the customer service department to do a good job in the service of business households, and discuss and communicate with the customer service department from time to time to make common progress.
(6) Team building
1, strengthen employee skills training
(1) According to the running state, functions and technical characteristics of various equipment and facilities in the property under its jurisdiction, theoretical study, on-site explanation and operation training are conducted throughout the year, and all employees are required to be clear and familiar with the location and operation methods of various equipment.
(2) According to the technical status of subordinate employees, prepare professional knowledge training plan, implement it as planned, and check it regularly.
(3) Encourage employees to participate in skills training in their spare time and cultivate versatile technical backbones (at present, 3 employees in our department have participated in the high-voltage network access operation training of the power supply bureau).
2. Pay attention to ideological education.
(1) Strengthen the awareness of production safety, give priority to prevention, nip in the bud, and ensure personal safety and equipment safety.
(2) Pay attention to professional ethics education, correct employees' working attitude, strictly manage and establish a healthy atmosphere. Resolutely eliminate four kinds of people: those who just talk and don't do it; An overstaffed person; People with low professional level and no desire to make progress; A person who uses his position for personal gain.
(3) Strengthen the education of property management service consciousness, cultivate the sense of competition, improve the quality of employees, strengthen the education of team spirit of employees and enhance cohesion.
3. Promote personnel training
Within one year, 50% grass-roots employees will be trained to have the qualities of foreman, foreman and manager, and reserve and transport key talents for the company's development.
(VII) Company prospects
1. Strengthen management and make the company stronger.
By strengthening management, the company's property management services will be scientific, standardized, professional and integrated. In one to two years, the company will become stronger, reserve management talents and build the company's integrity brand.
2, scale operation, make the company bigger.
Based on zz property management, we set up a business department to take over the real estate and expand the development space of employees, so that the company can operate on a large scale and create greater economic and social benefits.
The second property equipment management plan passed quickly, and in a blink of an eye, it came to a new year. Facing the increasingly fierce competition in the hotel industry and the difficulties and challenges of further aging of equipment and facilities, our engineering department will focus on the following aspects in 20xx:
First, department system construction, workflow management and post responsibility implementation.
Further refine, standardize and strengthen all kinds of institutional processes, modify unreasonable parts according to the operating characteristics of departments and problems existing in work, and form a systematic, complete, operable and easy-to-understand rules and regulations system. The five-routine method is applied to strengthen the meticulous management of departmental public tools, maintenance materials, equipment files and equipment facilities, deepen employees' ideological understanding, cultivate employees' good work habits, and form a clean, orderly and respectful atmosphere in the team.
Second, strengthen departmental training, explore new training forms, improve employees' comprehensive skills and pay attention to practical training and assessment. Cross-training promotes the versatility of team members and forms a team of employees with strong learning ability.
Through on-site training, pre-class training, monthly training, taking the old with the new, cross-teaching, etc., the theoretical knowledge and practical level of employees will be improved as comprehensively as possible, and the situation that the previous training went through the motions and the training effect was not obvious will be improved. The most important thing is to cultivate a kind of consciousness, so that department employees can learn actively, learn from each other and exchange experiences. Change the bad habit of eating and drinking when the department has its own funds, and spend a lot of money to buy professional books for employees to consult.
Third, we all deserve credit for abandoning the business model that everyone does is equal to no one does.
Furthermore, the individual responsibility system, the first inquiry responsibility system and the equipment management responsibility system are implemented, so that every employee can find his own position and cultivate the habit of taking the initiative to take responsibility, so as to avoid the situation that problems are always pushed up. By defining the person in charge of the equipment, refining the scope of work and formulating work standards, employees can clearly plan, work and give feedback. Improve the work efficiency of employees, set quantitative standards for typical work through actual measurement, and conduct assessment, rewards and punishments. Evaluate and compare employees' work content, working hours and quality, and improve the overall comprehensive utilization level of human resources.
Fourth, strengthen inspection, prior maintenance and active maintenance to improve the intact rate of equipment and facilities.
There is no doubt that the maintenance level of equipment and facilities needs to be improved. The hotel has been operating for many years, and the equipment failure rate has risen rapidly. The maintenance level not only determines the working efficiency of the user department and the comfort of the guests, but also determines the service life of the equipment. Strengthen the planning of maintenance management, so that the equipment can be properly maintained before the fault point, which not only reduces the cost but also reduces the labor cost. Through the statistical analysis of the historical data of equipment failure causes, a scientific maintenance plan is formulated, seriously implemented, the responsible person is identified and strictly inspected, so that this work can be carried out.
Five, the introduction of new technologies, new equipment, new technology, strengthen the upgrading of existing equipment and facilities, strengthen energy-consuming equipment management, process management, operation management, improve the comprehensive utilization efficiency of energy, complete energy control indicators.
Strengthen the inspection and supervision of the energy consumption of various departments, increase the intensity of rewards and punishments, promptly correct unreasonable energy use, and ensure rational energy use. Do a good job in the selection and installation of all kinds of equipment after the introduction of thermoelectric steam to ensure the investment benefit. Through the rational distribution of departmental energy-saving awards, employees are encouraged to give more suggestions, do more work and use more brains, analyze and compare the shift consumption of HVAC operation posts, and establish energy consumption files for various key energy-consuming equipment, so as to strive for greater energy-saving performance throughout the year.
In order to realize the long-term development of the company, combined with the actual situation of the company and our department, the focus of our engineering department in 20 1x is to concentrate on implementing all the work of the engineering department, continuously improve the service quality on the basis of the original work of the engineering department, actively cooperate with the property service center to complete all the maintenance tasks, and make a work plan.
I. Personnel arrangement
According to the requirements of operation mode and post management, the number of engineering personnel remains unchanged at present to ensure the operation of hydropower system. In order to ensure the timely and effective handling of emergencies, the system of attending classes at night is implemented within the existing staffing.
Second, the work plan
(1) Strengthen the service consciousness of the engineering department. At present, the engineering department needs to further improve the service level, especially in the way and quality. Our department will regularly and irregularly carry out training on service awareness and methods to improve the service quality and efficiency of our employees.
(2) Improve the system, clarify the responsibilities, and ensure the benign operation of the department. In order to better play the role of engineering department as a good link between property development and merchants, we should improve and perfect the working system according to the service form to make it more suitable for the current work. From the system of equipment management and personnel arrangement, the work is truly rule-based and standardized. Through the implementation of the system, clear responsibilities, to ensure the sound development of departmental work.
(3) Strengthen equipment supervision and cost awareness. The engineering department is responsible for the maintenance and management of all facilities and equipment, which is directly related to the control of property costs. Be familiar with the operation and performance of the equipment to ensure the normal operation of the equipment. When operating according to the specifications, the engineering department will supervise the gravity area according to the requirements of relevant work to ensure the equipment is equipped, maintained and effective; And plan the maintenance of facilities and equipment to specific individuals.
(4) Carry out training, strengthen study and improve skills. At present, the service scope of the engineering department is still relatively limited, especially limited to the structure of its own knowledge. In order to further improve work skills, properly carry out theoretical study, learn from each other's strengths and improve the service level of the whole team.
(5) According to the characteristics of facilities and equipment maintenance, formulate corresponding maintenance plans and refine work objectives.
Third, do a good job in energy control and management.
Energy consumption usually accounts for a large proportion of the daily cost of property companies, and energy saving and consumption reduction is an effective means to improve the efficiency of companies. The key to energy management is
(1) Improve the energy-saving awareness of all employees.
(2) Formulate necessary rules and regulations.
(3) Take necessary technical measures, such as market advertising, renovation of street lighting facilities, etc., and adjust the time of switching lights in time according to the season to minimize energy consumption; Corridor lights are transformed into energy-saving lamps, and control switches are transformed into touch delay switches.
(4) Internal assessment and control of equipment operation and maintenance costs to avoid and reduce unnecessary waste.
(5) Copy and summarize the water and electricity meters regularly every month, and do a good job of energy saving and consumption reduction.
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