Summary of personal annual cleaning work: 3 articles

The first cleaning personal annual work summary.

20XX years are about to pass. While summing up the harvest of the year, everyone hopes to have a new future. Unconsciously, I ended my year's work in my new post. It is summarized as follows: With the care, help and support of the leaders and all comrades, I have closely focused on ensuring safe production, giving full play to my post functions, constantly improving working methods, improving work efficiency, adhering to high standards and strict requirements, and always taking "safety first" as the criterion. Strictly implement the "six prohibitions" and resolutely put an end to habitual violations. All work tasks have been successfully completed. I always put learning in an important position and strive to improve my overall quality.

I. Work performance in the past year

(A) to strengthen the image and improve their own quality. In order to do the basic work of the team well, I insist on being strict with myself, pay attention to setting an example and treat others sincerely. First, I love my job and pay attention to dedication. Have a correct understanding of your work and value, correctly handle the relationship between bitterness and pleasure, gain and loss, personal interests and collective interests, adhere to professionalism, integrity and dedication, and second, improve your skills. After a year's study and exercise, I earnestly learn the strengths of others, get rid of my own shortcomings, humbly ask leaders, engineers and colleagues, and improve my skills through continuous study and exploration.

(2) Be strict with yourself and constantly strengthen the construction of work style. Over the past year, I have been strict with myself, always taking plain, willing to pay and obscurity as my own criteria, and always focusing on rigor, meticulousness, sureness and hard work. At work, regulate all your words and deeds with systems and disciplines, strictly abide by various rules and regulations, respect leaders, unite with comrades, be modest and prudent, and constantly improve work style; Insist on doing things that are not good for the team. Work with team members with one heart and one mind, don't care about doing more and doing less, just hope to complete all the work successfully.

Second, the shortcomings in the work and the direction of future efforts

Although some achievements have been made in the work in the past year, there are still some shortcomings, mainly because the management level is not strict enough, the study and technology are not hard enough, and there is still a certain gap compared with experienced colleagues. In my future work, I will conscientiously sum up my experience, overcome my shortcomings and strive to do better. Timely put forward reasonable suggestions and solutions for leaders' reference to ensure safe production and stable gas supply in the station. In short, over the past year, I have done some work and made some achievements, but there are still many gaps from the requirements of leading comrades: my sense of work innovation is not strong and my creativity is not enough. In the future work, I will carry forward my achievements, overcome my shortcomings, and do all the work conscientiously with a highly responsible attitude. Pay more attention to my colleagues, unite all the team members to work hard and live up to the expectations of leaders and comrades. That's about it. Let's make a slight change.

In the past 20XX years, under the guidance and strong support of company leaders, in accordance with the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", in line with the company management philosophy of "people-oriented, customer-oriented, honesty-oriented, quality-oriented", with "improving the level, creating benefits and building brands" as the company's development goal, and through the joint efforts of all employees in the department, with "service first"

1, personnel management. After the night shift of cleaning, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each post, we should rationally allocate personnel, assess the workload, strengthen the characteristics and requirements of actual operation, and adjust the shift and duty time, so as to basically meet the requirements of cleaning operation without increasing the number of personnel. At present, there are 14 people, and 9 people have left and transferred jobs this year. Among them, the reservoir area was transferred 1 person, and 8 people left.

2. training. Train new cleaning staff in different positions in cleaning theory and practical operation, so that cleaning staff can master cleaning knowledge and meet the requirements of office cleaning. On the premise of training cleaning staff in cleaning manual, combined with the actual situation in the work, the following training is focused on: classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtrays, cleaning wallpaper, cleaning and maintenance of elevators, and handling rust. We have strengthened the training of staff assessment system, excellence and standards implementation, and established the sense of responsibility of staff. At present, employees have been able to work hard and complete according to the prescribed standards, but they still need supervision and management in observing work discipline, behavior and other details. The next step is to strengthen this kind of training and make it a habit. After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.

3. Cleaning mode. Under the guidance of the leaders of the group company, "unmanned cleaning" and "natural cleaning" have achieved good results. On the basis of the original day shift, it is divided into two shifts, and the main cleaning work is carried out at night shift. In order to ensure the sanitary quality while implementing "unmanned cleaning", the frequency of cleaning inspection has been strengthened. With the existing staffing of 7f- 16f, a cleaner can basically solve health problems at any time within 30 minutes. However, during the rush hour 1 16f, it often happens that the cleaning staff 1 hour can't enter the men's bathroom, which leads to the dirty toilet. In the aspect of "natural color cleaning", the cleaning frequency has been strengthened, from the original fixed planned cleaning to cleaning at any time. When dirt is found, it should be cleaned immediately to restore the original natural color, which has achieved good results, but the cleaning cost has increased. In recent years, due to the construction of the second floor and municipal roads, the overall environment is dusty. Although cleaning has been strengthened, the overall sanitary condition has not met the requirements, and the cleaning cost has increased. After the construction, it will be thoroughly cleaned to meet the hygiene standards. In order to ensure that the elevator carpet hygiene meets the standard requirements, vacuum every 20 minutes.

4. Completion of cleaning work. (1) Complete the establishment of cleaning staff and timely revision of working mode (2) Complete the daily sanitary maintenance of public areas of the building. (3) Complete the land reclamation of the newly settled floor. (4) Complete the stone crystal hardening treatment and carpet maintenance of the building. (5) Complete the removal of construction waste. (6) Finish the second cleaning of the external wall of the building. (7) Complete the peripheral ground scouring work. (8) Clean the b 1 parking lot twice a month. (Not responsible for daily cleaning) (9) Complete special cleaning services. Secondary crystal surface treatment of stone floor in reservoir area and cleaning of carpet, bedside and sofa. Clean the carpet on the third floor. (10) Finish waxing and maintenance of wood every quarter.

5. Greening work. In May, about 100 plants of green plants were purchased in the building, and the office and lobby grew generally. In other places, due to insufficient sunshine and humidity, especially poor ventilation, there are many green plants and pests, and most of the plants in the elevator hall die. Others barely survived, but they had no ornamental value. Efforts should be made to overcome unfavorable factors during maintenance, so as to change soil every two seasons, increase nutrients, kill insects in time and focus on maintenance for a certain period of time. Hawaii coconut successfully bred two. It is suggested that _ _ _ _ _ indoor greening should be outsourced to ensure ornamental plants. The peripheral greening was not replanted due to waterproof construction, and the greening should be completely redesigned in April _ _ _. Attached is the list of green plants purchased in May _ _ _. Name of purchase quantity (trees) Current quantity (trees) Death quantity (trees) Green radish 20 137 Sunflower 13 130 Fortune Tree 550 Hulk 24 177 Black King Kong 220 Smooth sailing 606 hawaii coconut 8 1658.

6. Pest control. According to the instructions of the street on the work of creating a national sanitary city, cleaning has completely destroyed the building, which conforms to the national sanitary regulations. In the work, according to different seasons to kill mice and mosquitoes and flies, and achieved good results.

7. Health quality supervision. With the implementation of ISO 9001_ _ _ quality system, cleaning has strengthened the supervision of work quality, completed the filling of forms, controlled the work quality with various records and systems, and summarized the problems existing in the work, further corrected them, and achieved good results.

8. Cost control. The annual average cleaning cost is 5500/ month. In the control of cleaning products, guest products (roll paper and hand sanitizer) are difficult to control. For example, the cost of roll paper for one month is nearly 1300 yuan. Hand sanitizer is close to 220 yuan in a month. The monthly stone maintenance cost is nearly 1000 yuan.

Problems at work:

1. The oil pollution generated by cars in the surrounding parking lot cannot be effectively removed.

2. There is a certain gap between the existing daily cleaning frequency of personnel and the frequency required by the company, so it is difficult to meet the standard without increasing personnel.

3. The hygiene of pharmacies can't meet the standard in winter and snowy days. You can consider buying a self-propelled automatic washing machine, which will improve to some extent.

4. After the building was put into use for two years, the waterproof, oil-proof and pollution-proof ability of stone decreased. In order to prevent water damage, weathering and other diseases, _ _ plans to protect the stone in the bathroom and lobby floor.

5. The cost of replacing some high-frequency equipment and cleaning equipment will increase to a certain extent under the condition of ensuring the hygiene standards. In order to ensure the sanitary standard of elevator carpet, the vacuum cleaner vacuums every 20 minutes as required, and the vacuum cleaner is turned on and off nearly 90 times a day.

In _ _ _, the overall cleaning work has been improved, but there are still some shortcomings in the details of the work, and the cleaning cost still has potential to be tapped. With the guidance of company leaders and the efforts of all cleaning staff, we will have better performance in _ _. Commonly used cleaning agents are distributed in proportion in the workshop, and the usage is controlled.

Article 2 Annual work summary of cleaning individuals

With the strong support of the leaders of the group and the correct leadership of the manager of the property company, the cleaning department adheres to the company purpose of "your satisfaction is our eternal pursuit", and has continuously developed and worked hard to successfully complete the task. In 20__ years, in addition to doing our job well and strengthening the concept of "service" as always, we should also develop our working ideas. This year, our department will focus on the following aspects:

1. Improve various management systems and form a supporting assessment and supervision mechanism. It will take 20 years to revise and improve various management systems on the original basis, and change the passive state of "people managing people" before, so as to move towards a benign track of "systems managing people and systems restraining people". Further strengthen the management of people and refine and quantify the working standards, so that on the one hand, it is convenient for operators to be familiar with what they should do and to what extent; On the other hand, it facilitates the assessment and supervision of supervisors and reduces personal subjective factors. In the work, it is more conducive to the future work to adhere to the "five-fixed" policy of "staffing, posts, timing, calibration and tasks" and take effective measures for specific work, strengthen the management of operators and optimize the personnel structure.

2. Establish a service brand. The establishment of service brand is conducive to the visibility of enterprises, but also to the visibility of a department, to improve the influence of the department and enhance the cohesion of the department. At present, we provide housekeeping services for the owners based on the principle of "cleaning one household, cleaning one household and satisfying one household", which has won the praise of the owners and established a good image in their hearts.

3. Determine two work objectives. That is to say, it can reach the hygienic standard of Grade A property in Qingdao and achieve the purpose of economic benefit. According to the orientation of the community and property services, our cleaning department will make unremitting efforts to create a first-class living environment for the owners, strictly implement the hygiene standards of Grade A properties, and strive to become one of the top ten property companies in Qingdao. While doing a good job in cleaning, we should do a good job in waste purchase and domestic service, minimize staff attrition and increase efficiency, and improve property economic benefits.

4. Insert a domestic service company. On the one hand, due to the different quality of our cleaning staff and the different quality of work, the effect of domestic service is also different; On the other hand, the current form of rotation is not convenient for personnel management. Plug-in housekeeping companies can also extract certain service fees while ensuring service quality and standardizing internal management.

5. Establish a garbage transfer station. With the increase of occupancy rate of owners, there are more and more garbage in residential areas, and the removal and treatment of garbage is an important part of cleaning work. It is hoped that with the strong support of the group leaders, the transfer station will be established as soon as possible.

6. Unity, integrity and indivisibility of cleaning and greening. Cleaning and greening are all part of community environmental management. Without cleaning, the community will be dirty, chaotic and poor. Without greening, there would be no flowers and trees in the community. If they belong to different departments, there will be contradictions, mutual accusations and disputes between them years ago. It is suggested that the two should be merged into the Ministry of Environment.

Article 3 Annual work summary of cleaning individuals

In a blink of an eye, the busy year is coming to an end. Looking back on our work in the past year, we have made gratifying achievements. The following summarizes the work of this department from five aspects:

First, team building.

Having an excellent team is a weapon to overcome all difficulties. In team building, our department has stabilized some old employees and actively recruited outstanding new employees to join our team. The department always adheres to company education, treats every employee equally and fairly within the department, regardless of seniority and ability, and gives every employee room to show his personal ability. In the management of old employees, we often talk to them, stabilize their minds and play their core role. When the department is short of manpower, the old employees can take the initiative to take care of the health in some areas and work hard. Most of our new employees come from the countryside, and they are used to idleness in the countryside. They have a weak sense of discipline, and it is the first consideration for the department to let new employees integrate into the team as soon as possible. Everyone in the department can be open-minded, take the initiative to accept every new employee, treat them as good sisters, help each other at work and be considerate and caring in life. After more than a year of team building, the staff of the department is stable and the internal atmosphere is harmonious.

Second, the daily cleaning work

It is the responsibility of this department to provide customers with a good office environment. At the beginning of this year, the department adjusted the regional division to make everyone's responsibility area clearer and more reasonable. At the same time, a clean area self-inspection form and a clean and hygienic sampling form were formulated to supervise everyone's responsible area and make them develop good work habits. Adhere to the daily meeting system, timely convey the company's meeting requirements, timely solve the problems in the work of employees, and achieve Nissin and Nissin. In order to better improve the environment of the building, this year, the staff of the organization department completed the cleaning of the roofs of all bathrooms and the windows of customers on each floor of the building, and increased the cleaning frequency of marble in the hall, changing the original twice a year to four times a year. There are idle rooms in the building, and the department actively organizes personnel to carefully clean up the hygiene in the idle rooms to prepare for renting. Through the refinement of the requirements for cleaning and hygiene in the past year, the cleaning quality has been obviously improved.

Third, generate income.

In addition to doing their own work, all departments are also actively carrying out income-generating activities. This year, in addition to doing a good job in the cleaning services of the original company, we also continued to undertake the indoor routine cleaning services of several companies, earning tens of thousands of yuan for the company throughout the year.

Fourth, save energy and reduce consumption.

The department strictly controls the expenditure of various expenses. In controlling the use of low-consumption items, regular quantitative distribution and rational use of garbage bags. Pu garbage bags are used when there is less garbage in the building, and thick garbage bags are used to recycle waste items when there is more garbage in the community, and the old mops are tied together to continue to be used. Employees are required to turn off lights and water when working in this area, so as not to waste electricity and water. The department reasonably arranges staff to go to work, minimizes unnecessary overtime, and reduces staff salaries and expenses. Through strict cost control over the past year, the annual cost has been kept at a reasonable level.

Verb (abbreviation of verb) training and learning

In order to improve the quality and work skills of employees, the department organized six trainings throughout the year, and the training contents were practical. The department organizes employees to carry out training in daily etiquette, safety awareness, glass cleaning, use of grinder, use of water suction machine and service standards, which improves employees' operation level and service level.

After 20XX years of work, with the care of the company leaders and the joint efforts of all the staff in the department, we have successfully completed all the tasks assigned by the company. In the coming year, our department will further refine the work standards and improve the service level in order to achieve better results.