Who can complain if the problem of water leakage in Country Garden is not solved?

Look for the quality supervision station under the Construction Bureau if the house leaks. In addition, in this case, you can first consider finding a property management coordination developer to solve it. If you can't solve it, you can complain to the quality supervision station under the Construction Bureau. The quality supervision station has the right to ask the construction unit, the original design unit and the construction unit to send people to analyze the causes of water leakage and formulate rectification plans. The newly bought house is leaking, so you should usually look for the property department first. Because the property department is generally entrusted by the developer to contact the maintenance affairs, the property department (entrusted by the developer) should contact the construction unit for warranty. The developer has a contract with the construction unit, and the developer has the warranty of the construction unit, so as long as it is not the cause of abnormal use, the construction unit must guarantee the "house leakage".

Because there is only a contract and warranty relationship with the developer, you can directly find the developer (or find the representative of the property department or construction unit entrusted by the developer). It is protected by contract terms and consumer rights law. You can complain when the property department and the developer don't care. Complaints should be made to the local "Construction Engineering Quality Supervision Station" or the local "Consumers Association". At the end of the warranty period, you can find the property department for maintenance. If it's not for you, you don't have to pay it (from the housing maintenance fund, the buyer and the developer have already paid it). Repair method: chisel out the leaking part of the external wall from the outside and fill it with cement mortar with cement content of 1: 2 and 15 alunite expansion agent.

What are the general situations of house leakage and how to deal with it?

1, pipeline leakage: a phenomenon of house leakage is pipeline leakage. The pipeline is not firmly fixed during installation, which may cause looseness; There is an error in the position of the reserved port of the pipeline, and the concrete pouring is not in place; Failure to do a good job of leakage prevention is the reason why the pipeline is easy to leak. In this case, we have to dig pipes for waterproof treatment to solve this problem fundamentally.

2. Waterproof layer leaks: Sometimes even if we all make waterproof layers, it will still leak. This situation is generally caused by man-made construction damage, which will also lead to water leakage in the waterproof layer; Damage caused by pipeline installation and damage caused by protective layer or waterproof layer construction; At this time, it may be that the waterproof material itself has quality problems. At this time, it is necessary to shovel off the waterproof layer and waterproof it again. After completion, it is necessary to do a penetration test. If there is no problem, it means it is fixed.

3. Black spots on the wall and floor: This kind of situation often appears in our life. In our life, we will find that there will be black spots on the walls when they are wet, or there will be water leakage on the top and walls, especially when they are wet or even moldy and hairy in winter. This phenomenon not only affects the appearance, but also brings a lot of inconvenience to our life. These may be that the construction personnel did not follow the construction requirements and specifications, or the concrete was not vibrated and compacted sufficiently when pouring the floor slab, which may easily lead to some quality problems such as hollowing, honeycomb and pits, or the quality problems of cement and concrete itself. So once you find water leakage, you must find the water leakage point at this time. After finding the leakage point, you can shovel off the protective layer of the leakage point on the wall or ground. Then repair it according to the specifications, so that it can be waterproof again and then restored.

Legal basis:

Regulations on quality management of construction projects

Fortieth under normal use conditions, the minimum warranty period of a construction project is:

(a) the reasonable service life of the building foundation engineering, foundation engineering and main structure engineering specified in the design documents;

(2) 5 years for roofing waterproof works, toilets, rooms and external walls with waterproof and anti-leakage requirements;

(3) The heating and cooling system consists of two heating periods and cooling periods;

(four) electrical pipelines, water supply and drainage pipelines, equipment installation and decoration works, for 2 years.

The warranty period of other projects shall be agreed by the employer and the contractor. The warranty period of the construction project shall be calculated from the date when the project is completed and accepted.