Does the property have the obligation to help the owner solve the water leakage problem?

Legal analysis: the property is not responsible, and the neighbors are responsible for maintenance compensation. You can find property maintenance first. If it is not maintained, it will be solved by legal means. Due to the indoor decoration activities of residential buildings, pipes in adjacent houses are blocked, leaking, water and electricity are cut off, and items are destroyed. , the decorator should be responsible for repair and compensation; Belonging to the responsibility of the decoration enterprise, the decorator can claim compensation from the decoration enterprise. If there is a water leakage accident, you can negotiate with the upstairs owner or coordinate with the property and neighborhood Committee to find out the cause of the water leakage and then discuss the solution. If after professional investigation, the water leakage is really caused by the upstairs owner, and the upstairs owner refuses to deal with it and compensate, the downstairs owner can safeguard his legitimate rights and interests through legal channels.

Legal basis: Article 40 of the Regulations on Property Management should follow the principles of reasonableness, openness, and adaptation of fees and service levels, and distinguish the nature and characteristics of different properties. Owners and property service enterprises shall, according to the measures for charging property services formulated by the competent price department of the State Council in conjunction with the competent construction administrative department of the State Council, stipulate in the property service contract.