The courier property is lost.

In this case, because the donee did not directly authorize the property, the property could not make compensation.

1. According to the relevant laws and regulations, the main responsibility of the property management company is public service, and collecting express mail is a personal matter. Legally speaking, the property has no obligation to collect. However, the property is the "housekeeper" of the community, and collecting express mail for the owners is the same demand of many people, and the free collection service is also reasonable. If you refuse to collect it blindly, it will violate the "public order and good customs."

2. Before receiving the express mail, it is recommended that the property authorize the recipient. Once the express mail is damaged, the consignee will not be responsible unless he can prove that the consignee has obvious faults in the process. In addition, valuables and fragile articles should be signed by myself and inspected on the spot. This also requires property companies and courier companies to jointly establish a sign-off system.