How to improve residents' satisfaction with public health services?

1. Strengthen the service concept. Give full play to the vanguard and exemplary role of community party member, strive for excellence, take "serving the people" as an opportunity, build a service platform for the people, clarify the implementation of responsibilities, strengthen the ideological and political education and professional ability learning of community workers, improve personal comprehensive quality, be familiar with every process of doing things for the people, and work for residents quickly and well. Through the monthly assessment of community cadres and the evaluation of residents' satisfaction. Increase rewards and punishments, fully mobilize the enthusiasm and sense of responsibility of community workers to serve the people, improve service quality and improve residents' satisfaction.

2. Play the role of position. The community organizes residents with literary expertise to set up literary teams to write and perform literary programs that the masses like; Carry out fun games and advocate a healthy and positive life concept; Use the community distance education platform to master a skill for residents who have employment aspirations and entrepreneurship, and realize their employment aspirations; Inviting doctors from the Family Planning Commission and community health service stations to give lectures on health knowledge for the elderly and women of childbearing age in the jurisdiction, and conducting free B-ultrasound examination, which enhanced the cohesion of the community. Up to now, more than 20 performances, fun sports meetings and health talks have been held, employment guidance has been given to 15 people, and more than 200 people have received free medical examinations.

3. Strengthen assistance. Community party branches, working groups, and community volunteers carry out "hand in hand to offer love" activities to help poor ethnic minorities, single parents, and low-income families in the community pair up, help them solve their problems in life, work, and thought in time, provide free psychological counseling, skills, and entrepreneurship training, and send items worth nearly 2,000 yuan, such as rice, noodles, and oil learning tools; Provide on-site services for residents with physical disabilities and mobility difficulties; Feedback the hot and difficult issues raised by residents in time, and solve the problems of natural gas, road rest, pavement hardening of parking spaces in blocks, roof leakage, wall peeling and so on in time, thus enhancing the centripetal force and trust of residents. (