Who is the guest?

Who is the guest? In ancient times, there was a cloud traveler as a guest, that is, a guest from afar, which meant a kind of respect for the visitor, so the guest was a kind of honorific title. In the workplace, we inevitably have to receive guests, which requires us to know some manners of receiving guests. Who are the following sharing guests?

Who is the guest? 1 What does the guest mean?

1, the person invited to be entertained; A person who visits for the purpose of communication or business (as opposed to "host").

2. passengers.

3. businessmen.

Pinyin: [Karen]

Citation interpretation

1, passenger. The sentence "Searching for the Gods" said: "The satrap asked from afar,' Where is the woman traveling alone without a companion? "The woman replied,' The woman is a guest, so she has no companion when she sees her off outside the city.' The second time of "The Present Situation of Wonders Witnessed in Twenty Years": "There are so many people coming and going outside, I don't know what ship has arrived and how many guests have come." Yang Shuo's Kapok: "The man in the suit opened the English newspaper, but his eyes looked at some guests in long gowns, as if to say,' You don't know English, do you deserve to go to Hong Kong? "

2. refers to people who live outside. "The Story of the Three Kingdoms Wei Zhi Guan Ning": "China is less secure, and many guests are still there. It is better to be calm and calm."

3. merchants; Suppliers. The first episode of "The Legacy of Xuanhe": "Cai Jing changed the tea method: the world set up a tea farm to detain tea goods, so that customers can go to the official to ask for tea, buy tea from the tea garden, go to the official inspection, collect interest and approve it, and sell it in a limited time." Zhao Yun said in the book "The Three Kingdoms" that it is getting late and he will enter the city tomorrow. The guest refused, saying, "Our capital ship has a lot of goods, so I'm afraid it will be lost outside the city." The sixteenth time in the Water Margin: "Yang Zhi said,' I only know that I am a bad person, and I turned out to be a few jujube sellers." "

4. guests, guests. Ba Jin Jia Er: "Please go quickly, there are guests inside."

5. Specifically refer to customers. The fourth draft of the sequel to Travel Notes of Lao Can: "Young people should be treated with rouge. Among them, it is difficult to ban, and it is afraid of hurting the face of the guests. It was still black in the past few decades, and gradually, it has been a bit big recently! "

6, which is Hakka dialect. Huang Qing Zunxian's poem "Send a Female Brother" said: "There were old people who immigrated in the Central Plains." See "Hakka".

Synonyms for guests:

I. Guests [b and n kè]

Guest (group): Welcome all directions.

Guo Moruo's Historical Draft of China, Part III, Chapter 6, Section 2: "With the development of powerful landlord forces, the number of dependent farmers is increasing. In the Eastern Han Dynasty, Tu, Fu, Yi Fu, Ke, Jia Ke, Ke and Ge were all different names for Fu Nong. "

Second, guests [lá ib and n]

Yes, guests, especially countries and groups invited: reception ~. Everybody.

Bing Xin's Yi Xian Ji Yi Zhen Duo: "Comrade Ba Jin sitting next to me on the guest stage suddenly lowered his head and said to me gently."

Who is the guest? 2. Polite expressions for receiving guests.

First, when answering the phone, polite expressions are:

Hello! Xxx property! Do you need any help?

Second, the engineering maintenance terms:

When receiving a call for repair, the polite language is:

Hello! Xxxx property! Do you need any help?

When the user has finished talking about the problem:

We have registered your problem, and we will provide you with on-site service as soon as possible.

On-site maintenance:

Hello! We are the staff of xxxx Property, and we are here for maintenance.

After the problem is solved:

Mr./Ms. X: We have fixed it. Please check it.

If you have any other questions, please call XXXXXXXX, and we will serve you again.

When leaving the host's house:

Thank you for your trust in us.

Three. Visitor reception:

Hello! what can I do for you?

Please sit down. Just a moment, please. He will come in a moment.

Four, the other party to find someone to handle affairs, the parties are not:

The person you are looking for is not here. Can I tell him?

You can leave your name and phone number, and I'll have him contact you as soon as possible.

5. When the other party is excited:

Please calm down. what can I do for you?

Just a moment, please. I'll check it for you.

Six, hang up the phone or visitors leave:

Goodbye! Take your time. )

In front of the owner, employees can't say "seven noes": "no, no, I don't know, I'm not responsible, no, no, no …". Eight, there is a "three-no-pass" problem, that is, the cause of the problem is not clear, the responsible person is not clear, and the handling opinions and improvement measures are not taken out.

Who is the guest? Etiquette to pay attention to when receiving visitors.

1. For visitors, get up and shake hands; For superiors, elders and customers, get up and say hello. For colleagues and employees who are not meeting for the first time, there is no need to get up.

Visitors should not be allowed to sit on the bench. If you can't receive visitors for the time being, you should arrange assistants or related personnel to receive guests. We can't ignore tourists.

3. Listen carefully to the tourists' narration. Visitors come to talk business, so try to let them finish and listen carefully.

If you want to make a rash statement about the views and opinions of visitors, you should think about it before making it. If you can't answer them at the moment, you should make an appointment before contacting them.

5. For things that can be answered immediately or handled immediately, you should reply on the spot and lose quickly. Don't let visitors wait or visit again.

6. When receiving visitors, if there is a phone call or a new visitor, you should try to get an assistant or someone else to receive it so as not to interrupt the ongoing reception.

7, unreasonable demands or wrong opinions of visitors, should be politely refused, and don't stimulate visitors, make them embarrassed.

8. End the reception. You can make excuses euphemistically, or you can tell each other with body language that the reception is over.

How to greet guests

The first is to determine the welcome specifications. Usually follow the principle of equal status, that is, the main welcome and the guest of honor are equal. When it is impossible to be completely equal, they can be flexible, and people with equal status or deputies can come forward. There shouldn't be too many others

The second is to master the time of arrival and departure. Accurately grasp the arrival and departure time of the guests, and inform all the welcoming staff and relevant units at the first time. If there is any change, the relevant personnel shall be informed in time. Greeters should arrive at the meeting place in advance, not too early, not too late or even late. The off-duty personnel should arrive at the off-duty place before the guests leave.

The third is to offer flowers at the right time. There is generally no need to present flowers to meet ordinary guests. Welcome very important guests and offer flowers. Flowers should be used to present flowers, and the bouquets should be neat and bright. Don't use chrysanthemums, azaleas, carnations and yellow flowers. After the main leaders attending the welcoming ceremony shake hands with the guests, flowers are usually presented by children or young women. You can present flowers only to the guests, or you can present flowers to all the guests separately.

Fourth, different guests meet in different ways. For the reception of a large number of guests, you can prepare specific signs in advance so that guests can see clearly from a distance; For the first time, guests who don't know each other should take the initiative to ask and introduce themselves; For familiar guests, there is no need to introduce them, just shake hands and greet them.

The fifth is to leave some time. After the guests arrive at their residence, don't arrange activities immediately, but leave some time for each other before arranging activities.