How to add customer satisfaction index to the performance appraisal of property company's salary scheme?

You can make a customer satisfaction survey on your property services in the assessment, which can include the following items: you can use a scoring system, for example, this item is 10, how much will be awarded to those who get a perfect score of 10 at the end of the month, and those who get 0 will not be rewarded and will be rewarded accordingly.

1 Service attitude of service personnel, courtesy 3 points.

2 timeliness of service 3 points

3. Degree of problem handling 3 points

4. Employee's working attitude 2 points

If there is anything I didn't expect, you can go ahead, Gary, and then assign these evaluation scores according to your own judgment.

Assumption: The specific idea is to take out a fixed amount of cash as an assessment and reward fund every month, and stipulate how much money to take one point, which will be reflected in the salary at the end of the month. This practice is to quantify the assessment management, and reflect the uncertain things in the assessment with data, which will improve everyone's work enthusiasm and work level, and also bring scientific and effective methods to the management of managers!

Finally, I wish you success!