Who can provide some solutions about villa property management?

1. Taiyuyuan Villa, located in the north, is a distinctive villa planning along the lake. The beautiful and comfortable natural environment and detached humanistic temperament create a noble life community that is detached from the world, and deduce a detached life that is close to the water and gets the moon first.

Second, the overall vision and planning of management services In view of various elements of the property management of Taiyuyuan Villa, we launched a project investigation. Based on the in-depth understanding of the project, the in-depth excavation of the design and development ideas, and the analysis of the consumption structure and service demand of the owners selling property services, we have carefully analyzed the characteristics of the community, as well as the difficulties and key points that property management services will face, and formulated this property management plan. Our overall management plan can be summarized as "one model, three key points and one whole".

1.

A pattern:

1) Based on the comprehensive consideration of the architectural features of this project and the characteristics of buyers (high comprehensive quality, strong privacy of life, outstanding demand for personalized services, etc.). ), the management mode of Taiyuyuan villa group is finally positioned as: intimate butler service 2) intimate butler service.

Five key points of management mode:

A) one-on-one expert service

B) All-round "assistants" in family life

C) in-depth service mode

D) high quality+multifunction

E) Create a convenient and comfortable aristocratic life.

2.

Three key points: key point one: diversification of butler service projects. The property service (butler service) promised by Taiyuyuan Villa cannot be compared with the simple one-on-one butler service. From the aspects of cost, human resources, owner's recognition, etc., the butler service promised to the property company is positioned and limited in the property management service with butler characteristics and integrated into the butler service model. First of all, the content of butler service is different from the general residential property management service, and it has a service item that a butler should have. Because the property management fee includes basic and public services, the choice of butler service items is suitable or transformed into public services through improvement. Considering that the cost of property service is linked to the property fee, the quantity and quality of human resources are limited, and the differences in culture, demand, consumption will, lifestyle and life ideal of customer groups, the services that can not only achieve the purpose of profit, but also meet the needs of the majority of owners and clearly reflect the characteristics of housekeeping are screened out. Focus 2: Hotel-style etiquette brings distinguished enjoyment. Butler needs high self-quality, rich life experience and professional accomplishment: familiar with all kinds of etiquette, appreciation of famous dishes and antiques, maintenance of crystal silverware, etc ... From the perspective of property management services, to integrate the characteristics of butler into butler-style services, the first thing is to embody butler services in basic services (such as security, reception at the front desk, "housekeeping", cleaning and maintenance). Etiquette butler service, the basic quality that a housekeeper should have, has not been standardized in the national property management service, and it is still in the exploration stage. I think from the psychological point of view of owners, even their "vanity" is involved. If you get the five-star hotel-style etiquette service, you can make the owners feel different from the VIP treatment (reflecting superiority) received in the general property management community, and you can better satisfy the "vanity" of the etiquette service received by the owners when their relatives and friends visit.