Is the property management company responsible for the leaking roof?

Roof leaking property management company is responsible.

The responsibilities of the property are as follows:

1, property maintenance management, property management enterprises shall, in accordance with the national property management standards, carry out maintenance and technical management of the properties they manage, including housing safety and quality management, housing maintenance technical management and housing maintenance and construction management;

2. Property equipment management. Property equipment to be managed mainly includes water supply and drainage equipment, gas equipment, heating equipment, ventilation equipment and electrical equipment.

3, property environmental management, property management companies have the obligation to manage the environment of residential areas, so that it can meet the standards prescribed by the state;

4, property management safety, property companies should take various measures to ensure the personal and property safety of owners and housing users;

5. Liaise with the government and public institutions on public facilities. If the property management company fails to perform its responsibilities, it may report the situation to the relevant departments.

The methods of complaining about the property are as follows:

1, you can complain to the property management office of the local real estate administration;

2. Do a good job before the complaint, try not to take the form of oral complaint, and try to submit it in writing;

3, clear the property management agreement signed with the property company, where the property company failed to fulfill its responsibilities, the evidence should be fully complete;

4, write a letter to complain, write a letter, and then deliver it to the corresponding department to achieve the purpose of complaint;

5, online complaints, through online complaints, write down the opinions, and then wait for the corresponding departments to deal with them.

To sum up, the property management company should regularly check the buildings and public facilities in the community to ensure the safety of the owners. For the dereliction of duty of the property management company, the owners can complain to the relevant departments.

Legal basis:

Article 17 of the Property Management Regulations

The management agreement shall stipulate the use, maintenance and management of the property, the interests of the owners, the obligations that the owners should perform and the responsibilities that they should bear if they violate the management agreement.

Management regulations shall respect social morality and shall not violate laws and regulations or harm public interests.

Management regulations are binding on all owners.