What is your understanding of the property management and service of merchants?

Hello, 1, manage the owner's files, including all kinds of drawings and materials for taking over the project.

2. Living in a residential area, including merchants, should abide by the owner's management regulations, which are promised by everyone, not the regulations formulated by the property management company, and all owners should consciously abide by and perform.

3. The owner must abide by the document of the Ministry of Construction 1 10 and the instructions for the use of the house in the two books submitted by the construction unit. The load-bearing walls that cannot be dismantled and the property facilities that cannot be destroyed must be managed.

4. Safety and fire-fighting facilities should be guided and managed by the owner, which is related to everyone's safety and they will abide by it.

Serve customers well:

1. The service content is clearly stipulated in the property service contract, and the property management company must do it.

2. Outside the contract, such as convenience services: caring for the elderly, ordering newspapers, housekeeping services, etc. , are measures to reflect the service level of the property management company, enhance its reputation, and let the owners more recognize and trust the property management company.

3. paid services. For example, after the warranty period, house maintenance, water and electricity maintenance and so on.

4. Property management companies should pay attention to respect first. Only by giving the owner face and making the owner feel proud can all the management be ended. Otherwise, even if you think of them, the owners will not appreciate it and will still not cooperate with you. Service is the best way to establish communication and bring feelings closer. Don't feel how low the service is. Good service will definitely win their respect.

Hope to adopt!