Which department does the residential property report to?

Complaints about property can be submitted to the real estate administrative department of the local people's government at or above the county level. For major problems of property enterprises, owners can complain to the property management section of the local housing authority, which is mainly responsible for accepting complaints from owners' committees or developers. If losses are caused to the owner, he may bring a suit in a people's court.

Common disputes between owners and property and their solutions

1. What if the property is cut off from water and electricity?

Property companies have no power to cut off water and electricity, and the power to cut off water and electricity should be in water supply companies and power supply companies. If the property company threatens the owners by stopping water supply and power supply, the owners can report the situation to the relevant water supply companies and power supply companies, or complain to the real estate administrative departments at or above the county level. For property losses directly caused by water and power cuts, they also have the right to bring a lawsuit to the people's court according to law.

2. What if the property charges are unreasonable?

If the owners' meeting is established in the community, the owners can report to the owners' meeting, and the owners' meeting will come forward to negotiate with the property or decide whether it is necessary to change the property company. In addition, the owner can also go to the price bureau to find out whether the property fee has been approved by the price bureau. If the owner thinks that it is inconsistent with the property charges and services, he has the right to complain to the price bureau. The price bureau has clear regulations on the fees charged by property companies, and has the right and obligation to supervise. If the above-mentioned complaint means cannot be solved, the owner can also collect evidence to bring a lawsuit to the people's court.

What should I pay attention to in property complaints?

1, find the competent department of the property industry.

According to Article 48 of the Regulations on Property Management, the real estate administrative departments of local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities. Therefore, we can complain to the property management office of the local real estate administration.

2. Prepare sufficient materials.

Before we complain about the property, we should first do the corresponding work before the complaint, try to submit it in writing, write down the contents of the complaint, preferably demonstrate it with photos, and try not to submit it orally.

3, check the property management agreement

Owners want to complain about the property, often because the property management company did not fulfill its responsibilities in the property management agreement signed, thus affecting the vital interests of residents. Therefore, you can check the specific contents of the property management agreement in advance and list what provisions of the property have not been made, which are the key factors for the success of the complaint.