Specification for residential property service in Heilongjiang Province

Content of property services within the property management area

First, the implementation of government-guided residential property services include:

1, sanitary management. Public places, including courtyards, roads, corridors, etc. in buildings, should be cleaned, and domestic garbage should be removed regularly.

2, greening maintenance management. Regular pruning, fertilization, watering, spraying, updating and protecting the growth of greening objects.

3. Safety management. Assign full-time security personnel to patrol 24 hours to maintain public order in the community.

4. Daily maintenance of roof, corridor, beam slab, column, internal and external walls, chimney, foundation, windows of internal and external doors (including electronic doors) of corridor, and voice-activated lights. Regular cleaning and disinfection of public water storage tanks in the building, cleaning and maintenance of sewer pipes and septic tanks.

5. Daily maintenance of roads, scenic spots, guardrails, street lamps (including electricity charges) and public welfare cultural and sports facilities in the community.

6. High-rise buildings shall be provided with fire protection, ventilation, monitoring and management services.

What are the residential and non-residential residential property services that implement government-guided prices?

Daily maintenance of roofs, corridors, beams, columns, internal and external walls, foundations, windows of internal and external doors (including electronic doors) in corridors, cleaning and maintenance of water supply and drainage pipelines, garbage passages, chimneys and septic tanks, cleaning and disinfection of public storage tanks, public sanitation and garbage removal in buildings, and maintenance and management of fire fighting, ventilation and monitoring equipment in high-rise buildings.

Three, residential elevator operating costs (including electricity), can be approved to the property service fee, can also be built separately, independent accounting, in addition to the property service fee charged separately.

To sum up, the suggestion is to formulate a rule and system in property management, so that it will be better for residential property personnel to do their work according to the rules and regulations.

Legal basis: Article 6 of the Regulations on Residential Property Management in Heilongjiang Province: Property management industry associations should strengthen self-discipline management, formulate and organize the implementation of self-discipline industry norms, standardize professional behaviors, mediate industry disputes, and promote property service providers to operate according to law and provide honest services. Property service providers should strengthen the civilized service education and management of employees and property service outsourcing personnel.